Peoria Il Service Director

ANDY GUZMAN

**** *. ******* **. ~ Germantown Hills, IL ~ 309-***-**** ~ adpogp@r.postjobfree.com

Experienced individual with a lifetime of knowledge in overall business skills and leadership abilities. Self-motivated professional interested in a new and challenging career with a focus in growth and opportunity. Looking for a business seeking the need of a proven leader brought by experience and dependability.

WORK EXPERIENCE

Peoria Hofbräu Inc., Peoria, IL March 1984 – March 2020 Owner/General Manager

Consistent performance of all ownership and managerial duties. Responsible for hiring, ordering, receiving, and all tasks involved in the daily operations of an independent business. In charge of employee certifications and training as well as working with all regulations pertaining to food and beverage handlers. Personally and creatively handled the marketing aspects of business pertaining to advertising.

Exceptional business management skills.

Built and maintained professional working relationships with vendors.

Excellent customer relations skills.

Developed and maintained trusting relationships with employees.

Coached and developed employees to ensure customers received an exceptional and memorable experience.

Mastered in product knowledge and the up sale of products.

Managed social media marketing and engaged in media advertisement and website management.

Grand View Alzheimer’s Special Care Center, Peoria IL November 2020 - Present Food Service Director

Overall management of the dietary department including, but not limited to: screening, hiring and training employees, ordering and receiving products, working with food distributors, planning, creating and executing menus for the residents, and working closely with other department managers, nursing staff, dietitian, and residents’ families to maintain the overall health and needs of the facility residents.

Learned how to engage with residents and their families in a practical way.

Consistently met the dietary needs of all residents.

Adjusted and adapted to an unpredictable and unique environment.

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