Operations Manager Family Service
Resume:
GUISELA MARQUEZ
PROFILE
Successful sales professional with 10+ years of experience in large scale retail environments. Implement cost control measures to ensure operations remained within company targets. Maximize bottom line performance through merchandising, staff management, loss prevention, inventory and an inclusive employee training culture.
EXPERIENCE
Entrepreneur
Bohemian Corner, San Ysidro CA, April 2017-January 2020 Used previous operations and leadership experience to open a front bohemian boutique.
Successfully employed and recruited a supervisor and associates. Responsable for driving top of the line sales through effective coaching, strategic planning and successful marketing.
Train sales associates with an inclusive culture.
Make smart risks with measurable results.
Plan and execute meetings and workshops that are collaborative, educational and motivational.
Led customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences.
Store Manager
Victoria’s Secret PINK 1654, San Diego CA, June 2013-December 2016 Successful managed and grew a 2M store to 4M.
Responsable for driving top line sales through leading the sales floor, coaching and development of the team and selling.
Set direction and drive performance for primary Best At categories. Approve and execute all brand initiatives and strategies.
Driver of the talent cycle for direct reports and team. Ensured operational excellence through visual merchandising, payroll management, inventory control and delivering operational standards. Operations Manager
Victoria’s Secret 567, San Diego CA, October 2010-June 2014 Responsable for driving total store results through the product life cycle. 619-***-****
**************@*****.***
97 N Midland Blvd
Nampa ID 83561
Support all brand initiatives and strategies.
Support execution of all store projects and compliance. Support operational excellence through visual merchandising, payroll management, inventory control and delivering on operational standards
EDUCATION
Two Years of College - Chicano Studies
San Diego City College - San Diego, CA
June 2005
High School Diploma
San Diego High School - San Diego, CA
June 1999
SKILLS
Team Leadership Sales Management
Employee Training Customer Relations
Merchandising Store Events Planning
Strategic Planning Market Analysis
REFERENCES
Gloria R Betancourt
Community Council of Idaho - Family Service Advocate 208-***-****
Cynthia Polanco
Idaho DMV - Customer Service Specialist
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