Angela Robinson-Allen

Mrs. PERSONALITY of Client satisfaction

Birmingham, AL 35211

adpo93@r.postjobfree.com

+1-205-***-****

I currently work In Homewood, Al at The Four points by SHERATON hotel, position Front Desk Clerk;I've always loved interacting with the consumer and fixing issues for our Guests Willing to relocate to: Birmingham, AL - Trussville, AL - Hoover, AL Authorized to work in the US for any employer

Work Experience

Security Guard (Unarmed)

SEI Security - Birmingham, AL

June 2019 to Present

Shift 10pm-6am Monday- Friday. Employee entrance checking badges, cameras, patrolling the lot Floorworker

Jimmie hale mission possible

July 2013 to Present

Cleaning the store floors, putting store merchandise out to sale, helping the consumer by checking on prices

Caregiver

The Arc of Alabama - Birmingham, AL

February 2018 to March 2020

Bathing, cooking, meds for the client, transporting, planning vacation, conversation and spending time with them

Cashier

America's Thrift Stores - Birmingham, AL

November 2010 to April 2013

Customer services, price checking merchandise and organizing and keeping record of how much goes out on the floor for sales.

Morning opener/cashier

McDonald's - Birmingham, AL

July 2007 to July 2012

Morning prep. Of inventory and supplies and cashier. In Home Caregiver

PHP OF ALABAMA - Birmingham, AL

February 2008 to May 2009

In home care for patients, cooking, bathing, running errands,transporting, preparing them for beds, giving meds when or if needed, and keeping record of daily activities Mutual supervisor

BIRMINGHAM RACE COURSE - Birmingham, AL

February 2005 to April 2008

Supervising 6 to 7 other mutual tellers, placing and taking orders..money exchanges or cash out Education

Academics

Woodlawn High Sch-Magnet

Beauty

Southeastern School of Cosmetology

Skills

• computer skills (2 years)

• Security (2 years)

• Customer Service (10+ years)

• Front Desk (6 years)

• Front Office (6 years)

• Guest Service (6 years)

• Reception (6 years)

• Cashiering (10+ years)

• Cooking (4 years)

• Surveillance (2 years)

• Commercial Cleaning (10+ years)

• Word Processing (6 years)

• Typing (4 years)

• Sales (10+ years)

• Phone Etiquette (10+ years)

• Microsoft Excel (4 years)

• Clerical Experience (6 years)

• Cash Handling (10+ years)

• Administrative Experience (6 years)

• Merchandising (10+ years)

• Microsoft Outlook (4 years)

• Organizational Skills (10+ years)

• English (10+ years)

• Medical Receptionist (6 years)

• Medical Office Experience (6 years)

• Medical Records (6 years)

• Medical Scheduling (4 years)

• Office Management (6 years)

• Insurance Verification (1 year)

• Data Entry (4 years)

• EMR Systems (1 year)

• Patient Care (6 years)

• HIPAA (1 year)

• Medical Coding (1 year)

• Epic (1 year)

• Laboratory Experience

• Triage

• Microsoft Powerpoint

• QuickBooks

• Medical Billing

• Transcription

• Unit support specialist, Microsoft and Saflkek (3 years)

• Caregiving

• Multi-line phone systems

• Property management

• Management

Certifications and Licenses

Security Guard

First Aid Certification

CPR Certification

CNA

Assessments

Front Desk Agent (Hotel) — Proficient

February 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Nursing Aide Fit — Highly Proficient

April 2020

Measures the traits that are important for success for nursing assistants. Full results: Highly Proficient

Customer Focus & Orientation — Proficient

April 2020

Responding to customer situations with sensitivity Full results: Proficient

Attention to Detail — Completed

April 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Logic & Critical Thinking — Completed

April 2020

Using logic to solve problems.

Full results: Completed

Electronic Medical Records: Best Practices — Completed April 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed

Phone Interview — Completed

April 2020

Listen to candidates' responses to key questions to assess their experience, motivation, and people skills

Full results: Completed

Working with MS Word Documents — Proficient

December 2020

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Scheduling — Familiar

December 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar

Medical receptionist skills — Highly Proficient

July 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Delivery driver — Completed

April 2020

Interpreting instructions, reading maps, and solving problems. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I would love to work in a position that my schooling in cosmetology would shine, I was told that I could be of assistance by beginning as a shampoo tech and the owner can record and send in my hours; All of the time wasted and I never had an opportunity until today. The majority of my work skills are in customer service representative, cashier, hospitality, some cook/prep/ Baker

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