Medical Billing Front Desk
Resume:
Angela Robinson-Allen
Mrs. PERSONALITY of Client satisfaction
Birmingham, AL 35211
***************@*****.***
I currently work In Homewood, Al at The Four points by SHERATON hotel, position Front Desk Clerk;I've always loved interacting with the consumer and fixing issues for our Guests Willing to relocate to: Birmingham, AL - Trussville, AL - Hoover, AL Authorized to work in the US for any employer
Work Experience
Security Guard (Unarmed)
SEI Security - Birmingham, AL
June 2019 to Present
Shift 10pm-6am Monday- Friday. Employee entrance checking badges, cameras, patrolling the lot Floorworker
Jimmie hale mission possible
July 2013 to Present
Cleaning the store floors, putting store merchandise out to sale, helping the consumer by checking on prices
Caregiver
The Arc of Alabama - Birmingham, AL
February 2018 to March 2020
Bathing, cooking, meds for the client, transporting, planning vacation, conversation and spending time with them
Cashier
America's Thrift Stores - Birmingham, AL
November 2010 to April 2013
Customer services, price checking merchandise and organizing and keeping record of how much goes out on the floor for sales.
Morning opener/cashier
McDonald's - Birmingham, AL
July 2007 to July 2012
Morning prep. Of inventory and supplies and cashier. In Home Caregiver
PHP OF ALABAMA - Birmingham, AL
February 2008 to May 2009
In home care for patients, cooking, bathing, running errands,transporting, preparing them for beds, giving meds when or if needed, and keeping record of daily activities Mutual supervisor
BIRMINGHAM RACE COURSE - Birmingham, AL
February 2005 to April 2008
Supervising 6 to 7 other mutual tellers, placing and taking orders..money exchanges or cash out Education
Academics
Woodlawn High Sch-Magnet
Beauty
Southeastern School of Cosmetology
Skills
• computer skills (2 years)
• Security (2 years)
• Customer Service (10+ years)
• Front Desk (6 years)
• Front Office (6 years)
• Guest Service (6 years)
• Reception (6 years)
• Cashiering (10+ years)
• Cooking (4 years)
• Surveillance (2 years)
• Commercial Cleaning (10+ years)
• Word Processing (6 years)
• Typing (4 years)
• Sales (10+ years)
• Phone Etiquette (10+ years)
• Microsoft Excel (4 years)
• Clerical Experience (6 years)
• Cash Handling (10+ years)
• Administrative Experience (6 years)
• Merchandising (10+ years)
• Microsoft Outlook (4 years)
• Organizational Skills (10+ years)
• English (10+ years)
• Medical Receptionist (6 years)
• Medical Office Experience (6 years)
• Medical Records (6 years)
• Medical Scheduling (4 years)
• Office Management (6 years)
• Insurance Verification (1 year)
• Data Entry (4 years)
• EMR Systems (1 year)
• Patient Care (6 years)
• HIPAA (1 year)
• Medical Coding (1 year)
• Epic (1 year)
• Laboratory Experience
• Triage
• Microsoft Powerpoint
• QuickBooks
• Medical Billing
• Transcription
• Unit support specialist, Microsoft and Saflkek (3 years)
• Caregiving
• Multi-line phone systems
• Property management
• Management
Certifications and Licenses
Security Guard
First Aid Certification
CPR Certification
CNA
Assessments
Front Desk Agent (Hotel) — Proficient
February 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Nursing Aide Fit — Highly Proficient
April 2020
Measures the traits that are important for success for nursing assistants. Full results: Highly Proficient
Customer Focus & Orientation — Proficient
April 2020
Responding to customer situations with sensitivity Full results: Proficient
Attention to Detail — Completed
April 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Logic & Critical Thinking — Completed
April 2020
Using logic to solve problems.
Full results: Completed
Electronic Medical Records: Best Practices — Completed April 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed
Phone Interview — Completed
April 2020
Listen to candidates' responses to key questions to assess their experience, motivation, and people skills
Full results: Completed
Working with MS Word Documents — Proficient
December 2020
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Scheduling — Familiar
December 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Medical receptionist skills — Highly Proficient
July 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Delivery driver — Completed
April 2020
Interpreting instructions, reading maps, and solving problems. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I would love to work in a position that my schooling in cosmetology would shine, I was told that I could be of assistance by beginning as a shampoo tech and the owner can record and send in my hours; All of the time wasted and I never had an opportunity until today. The majority of my work skills are in customer service representative, cashier, hospitality, some cook/prep/ Baker
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