Andrew Gray Egbe

**** **** ******* *** **** ** San Bernardino, CA 92407

adpo3e@r.postjobfree.com Ph: 909-***-**** Cell:909-***-****

Professional Summary

Service-oriented Insurance Service Broker with ten plus year background in Sales and Customer Service. Core competencies include Identifying and meeting Client's needs.

Skills

Sales and Marketing Excellent Communications Skills

Customer and Personal Service Stick-to-it-iveness

Active Listening Critical Thinking Complex Problem Solving Collaboration

Experience

Andrew Graye Insurance Solutions Manager

San Bernardino, CA May 2014-Present

Market Life and Health Insurance policies to individuals, and families and Business Owners. Specialize in Index Universal Life, Retirement Plans and Annuities and Long-Term Care. Also, in Medicare, Medical and Medicare Supplement. Managed all Customer Care Issues.

Call on beneficiaries to verify coverage, analyze and explain benefit plans. Helped with Claims, Cash Value Loans and Retirement Benefits Distribution Issues.

New Horizons Computer Learning Center Computer Training Account Executive

Colton, CA Feb 2012-Apr 2014

Guided and counseled potential students for Computer Engineering Training leading to Microsoft Network and Database Management Engineering Certification for City, County and Corporate Employees. Covered all Student Customer Service Issues.

United Airlines

Customer Service Supervisor

Los Angeles, CA Jun 2007-Jan 2012

Supervised Call Center Representatives at Local Pod. Oversaw Inbound Customer Service calls, complaints, flights cancellation cases, lost Luggage and Unaccompanied Minor Cases.

Education

California Baptist University

Bachelor of Science: Information Systems Management

University of California, Los Angeles: International Marketing Certification

Riverside, CA

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