HOPE RICKER
Housekeeper
Profile
Reliable and experienced Housekeeper with over five years of
experience maintaining the cleanliness and organization of residences and offices. Skilled at performing basic cleaning duties, deep sanitation, organizing spaces, and tending to general housekeeping tasks in a time efficient manner. Committed to providing clients with superior service and satisfaction.
Employment History
Housekeeper at Mandarin Oriental Hotel, Makati City, Philippines January 1994 — February 1999
• Provided clients with basic cleaning and deep sanitation services.
• Worked one-on-one with clients and took on extra responsibilities as needed.
• Worked to maintain a spotless internal and external work environment.
• Cleaned and sanitized cleaning tools prior to using them again.
• Achieved 100% customer satisfaction five years in a row. Housekeeping Manager at South Star Plaza Condominium, Makati, Philippines
June 2001 — July 2002
Education
High School Diploma, Manila Science High School, Manila, Philippines
June 1979 — March 1983
BS Business Administration (Under Grad.), De La Salle University, Manila, Philippines
June 1999 — April 2001
Courses
Hotel and Restaurant Management, Cora Doloroso Career Centre April 1989 — March 1990
Extra-curricular activities
July 2021 — July 2021
References
Joceyn B. Suarez from Mandarin Oriental Hotel
Closed · Closed
Details
***********@*****.***
Skills
Highly responsible and
reliable
Initiative and
Problem-solving Abilities
Good time management
Attention to Detail
Hard Working
Flexibility and Adaptability
Leadership and Teamwork
Conflict Resolution
Effective Time Management
Ability to Multitask
Customer Service
Ability to Work Under
Pressure
Meticulous Cleaning Skills
Deep Sanitation Practices
Hobbies
Crafting, Interior Designing,
Languages
Pilipino Tagalog, Japanese
English