ELMO FERNANDO

*** *. ****** ***, *********, CA **711, USA

Phone: 909-***-**** ; Email: adpnxu@r.postjobfree.com SUMMARY:

A skilled administrator, saturated in the Airline F&B Industry, with a proven record of achievements in project management, contract negotiation, F&B services, and human resources management. Excellent communicator and team player with a proven work ethic and a positive attitude. Striving to achieve the highest level of standard in service and leadership required by your organization.

EDUCATION:

Food Handler’s Certification

Food & Beverage Management at Cornell University, Ithaca, New York.

Airline Food Handling & operations training, conducted by Thai Airways International, Bangkok

General Airline Operations Course, Thai Airways Training Center, Bangkok

Hotel Trade Accounting Certification

Food & Beverage Presentation for Restaurant & Bar Services Training

Essential Management Skills Course

Security Training for the Hospitality Industry Course EXPERIENCE:

Currently employed at a Front Porch Communities, Claremont, CA 2017 to Current Duties: Oversee front-line staff and daily operations at Claremont Manor Dining Halls. Gave direction daily to dining hall staff for each mean, oversaw each resident and was well taken care of. Received many awards for excellence in service.

Executive Sales Manager, Melco Aircraft Service (PVT) Ltd. / deSter (Member of Gate Group) Dec. 2001 to Sept 2017

(Supplier of aircraft F&B accessories to major airlines) Duties: Negotiating contracts; preparation for tenders; sales and volume forecasting; sourcing suppliers and manufacturers to introduce new products.

General Manager, Sumathi Group of Companies March 2000 – Dec. 2001

(Leader in F&B, Logistics, Technologies company)

Duties: General manager for chain of restaurants, responsible for menu planning, costing & budgeting.

Airline Account Manager, Air Lanka Catering Services June 1980 – March 2000

(Catering for the National Airline Carrier of Sri Lanka & 20 other Airlines) Duties: Reporting directly to the CEO, responsible for sales and meeting sales targets to match revenue targets; negotiating contracts with 20 Airline clients worldwide and locally; liaising with agents in the travel trade; represented Sri Lanka in several regional and international events in Singapore, Bangkok, Switzerland, Spain, Belgium, United Kingdom and Denmark.

Supervising the production and operations of the organization, including planning and executing daily operations, providing highly professional and timely catering services to international airlines arriving in Colombo, Sri Lanka, a prominent tourist island destination in the Indian ocean, meeting international hospitality standards; overseeing logistics of tailor made catering trucks and transportation of food to airlines; assignment of staffing, human resources work (staff benefits, medical, overtime, holiday pay, uniforms, food allowance); strict budget control; management representative for Workers’ Union.

Manager, Customer Service and Airline Account Manager

Aircraft Services Manager (promoted in 1987, replacing an expatriate)

Duty Supervisor (promoted to Executive in 1984)

Aircraft Catering Officer (Commissary Agent) (1980)

Airwork Limited, Sultanate of Oman, UAE 1978 – 1980

Catering complex management

Assistant Mess Steward (received double-promotion from Waiter) Duties: Preparation of catering for approximately 500 British nationals located in an Airforce base in Oman. Managing entire catering complex, including two large restaurants and two large Bars. Supervising multi-national staff of diverse ethnicities.

(Returned to Sri Lanka to join Air Lanka, the national carrier, even though I was offered a further promotion.) TECHNOLOGY:

Microsoft Word and Outlook

Traveled to 10 countries thus far; sensitive to cultural, social and ethnic diversity Page 2

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