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Credit Specialist Font

Location:
Houston, TX
Salary:
17.hr
Posted:
December 15, 2021

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Resume:

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<div title="contact" class="" style="position: relative; display: block; margin-bottom: 1em; margin-top: 1em; margin-left: 1.25em; margin-right: 1.25em; background-color: RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width: 100%; color: RGB(73, 80, 87); text-align: inherit; margin-left: 0em; margin-right: 0em; ">

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<div class="" style

<div class="" style="margin-bottom: 1em; font-weight: 500; line-height: 1.2; font-size: 18px; margin-bottom: 0em; margin-top: 0em; ">NICOLE ANTHONY</div>

<br>Phone: 713-***-****

<br>Email: adpnto@r.postjobfree.com

<div class="" style

</div>

</div>

</div>

</div>

</div>

<div title="objective" class="" style="position: relative; display: block; margin-bottom: 1em; margin-top: 1em; margin-left: 1.25em; margin-right: 1.25em; background-color: RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width: 100%; color: RGB(73, 80, 87); text-align: inherit; margin-left: 0em; margin-right: 0em; ">

<div class="" style="width: 100%; margin-left: 2em;margin-bottom: 0.5em; ">

<div class="" style="margin-bottom: 1em; font-weight: 500; line-height: 1.2; font-size: 18px; ">

<div class="" style="margin-left: 0em; margin-right: 0em; text-align: left; font-size: medium; font-family: Arial; font-weight: 700; "><h2>Objective</h2></div>

</div>

<div class="" style

<div class="" style="text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">Seeking Data Entry/CSR/Collections/Credit Analyst type positions.

Ability Summary

PROFESSIONAL CUSTOMER SERVICE

DATA ENTRY

CREDIT COLLECTIONS

B2B COLLECTIONS

FDCPA KNOWLEDGE

SKIP TRACER

PHONE/FAX/COPIER/SCANNER

ADP/CRM/ORACLE/NETSUITE

WORD/EXCEL

CBR KNOWLEDGE</div>

</div>

</div>

</div>

<div title="abilities" class="" style="position: relative; display: block; margin-bottom: 1em; margin-top: 1em; margin-left: 1.25em; margin-right: 1.25em; background-color: RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width: 100%; color: RGB(73, 80, 87); text-align: inherit; margin-left: 0em; margin-right: 0em; ">

<div class="" style="width: 100%; margin-left: 2em;margin-bottom: 0.5em; ">

<div class="" style="margin-bottom: 1em; font-weight: 500; line-height: 1.2; font-size: 18px; ">

<div class="" style="margin-left: 0em; margin-right: 0em; text-align: left; font-size: medium; font-family: Arial; font-weight: 700; "><h2>Ability Summary</h2></div>

</div>

<div class="" style

<div class="" style="text-align: left; font-size: small; font-family: Arial; font-weight: 400; "><ul><li>PROFESSIONAL CUSTOMER SERVICE</li>

<li>DATA ENTRY</li>

<li>CREDIT COLLECTIONS</li>

<li>B2B COLLECTIONS</li>

<li>FDCPA KNOWLEDGEÂ </li>

<li>SKIP TRACER</li>

<li>PHONE/FAX/COPIER/SCANNER</li>

<li>ADP/CRM/ORACLE/NETSUITE</li>

<li>WORD/EXCEL</li>

<li>CBR KNOWLEDGEÂ </li>

</ul></div>

</div>

</div>

</div>

<div title="employment" class="" style="position: relative; display: block; margin-bottom: 1em; margin-top: 1em; margin-left: 1.25em; margin-right: 1.25em; background-color: RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width: 100%; color: RGB(73, 80, 87); text-align: inherit; margin-left: 0em; margin-right: 0em; ">

<div class="" style="width: 100%; margin-left: 2em;margin-bottom: 0.5em; ">

<div class="" style="margin-bottom: 1em; font-weight: 500; line-height: 1.2; font-size: 18px; ">

<div class="" style="margin-left: 0em; margin-right: 0em; text-align: left; font-size: medium; font-family: Arial; font-weight: 700; "><h2>Employment History</h2></div>

</div>

<div class="" style

<div class="" style="text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">

<div class="" style 08/2018 - 08/2020</div>

<div>

<div class="" style="font-weight: bold;">

FORMALWEAR CSR

</div>

<div class="" style

<span>Men’s Wearhouse</span>, Houston, TX

</div>

<div class="" style="display: none; ">

Employment Type: Full Time (30 Hours or More)

</div>

<div class="" style="margin-top: 0.25em; ">

<div class="" style div>

<div class="" style Shipped and received merchandise daily from company hub. Gathered and shipped online orders daily. Scheduled fittings, sold merchandise, daily suggestive selling. Remained abreast of trends, styles, merchandise and inventory. Provided excellent customer service.</div>

</div>

</div>

</div>

<div class="" style="margin-top: 0.5em; text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">

<div class="" style 08/2016 - 06/2018</div>

<div>

<div class="" style="font-weight: bold;">

COMMISSIONED SUIT SALES

</div>

<div class="" style

<span>MACYS GALLERIA</span>, Houston, TX

</div>

<div class="" style="display: none; ">

Employment Type: Full Time (30 Hours or More)

</div>

<div class="" style="margin-top: 0.25em; ">

<div class="" style div>

<div class="" style Acquired, maintained and followed up with clientele. Prioritized being familiar with product as well as inventory and promotions. Participated in all aspects of The Men's Suit Department. Provided excellent customer service daily as well as personal shopping services. Practiced suggestive selling consistently. Consistently exceeded selling and commission goals all months of employment, except for 2.</div>

</div>

</div>

</div>

<div class="" style="margin-top: 0.5em; text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">

<div class="" style 10/2014 - 02/2015</div>

<div>

<div class="" style="font-weight: bold;">

AR Collection Specialist

</div>

<div class="" style

<span>Addison Professional Financial/Airgas</span>, PEARLAND, TX

</div>

<div class="" style="display: none; ">

Employment Type: Part Time (Less than 30 Hours)

</div>

<div class="" style="margin-top: 0.25em; ">

<div class="" style div>

<div class="" style Daily use of Word, Excel, spreadsheets, email and efax. Corresponded daily with salesman, branch locations and clients to resolve invoice, POD, tax, quantity, delivery charges and a list of various commons in the AR world.</div>

</div>

</div>

</div>

<div class="" style="margin-top: 0.5em; text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">

<div class="" style 02/2013 - 10/2013</div>

<div>

<div class="" style="font-weight: bold;">

AR Credit Specialist

</div>

<div class="" style

<span>Distribution International</span>, HOUSTON, TX

</div>

<div class="" style="display: none; ">

Employment Type: Full Time (30 Hours or More)

</div>

<div class="" style="margin-top: 0.25em; ">

<div class="" style div>

<div class="" style Responsible for entering payment detail of all AR related invoices. Monitored and performed bank and General Ledger account analysis reconciliation on a monthly basis. Filed and maintained general accounting and journal entry records with substantiated documentation. Ensured the accuracy and integrity of all revenue related reports. Researched and resolved system issues as well as aided in resolving fixes. Corresponded with other functions (sales, ops, tax, legal, treasurer) to help ensure regional success. Managed global customer accounts for all regions and communicated with executive level representative to collect payments. Prepared and reconciled Intercompany invoices to appropriate accounts. Organized and responded  to customer inquiries and issues.</div>

</div>

</div>

</div>

<div class="" style="margin-top: 0.5em; text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">

<div class="" style 01/2007 - 03/2012</div>

<div>

<div class="" style="font-weight: bold;">

Commercial Collector

</div>

<div class="" style

<span>Pentagroup Financial</span>, HOUSTON, TX

</div>

<div class="" style="display: none; ">

Employment Type: Full Time (30 Hours or More)

</div>

<div class="" style="margin-top: 0.25em; ">

<div class="" style div>

<div class="" style Worked case files in an effort to resolve outstanding commercial invoices, requiring extensive investigative work as well as skiptracing.Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

Advise customers of necessary actions and strategies for debt repayment.

Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.

Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

Locate and monitor overdue accounts, using computers and a variety of automated systems.

Answer customer questions regarding problems with their accounts.

Record information about financial status of customers and status of collection efforts.

Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.

Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.</div>

</div>

</div>

</div>

<div class="" style="margin-top: 0.5em; text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">

<div class="" style 04/2002 - 01/2006</div>

<div>

<div class="" style="font-weight: bold;">

Citi-GE Supervisor

</div>

<div class="" style

<span>LTD Financial Service</span>, HOUSTON, TX

</div>

<div class="" style="display: none; ">

Employment Type: Full Time (30 Hours or More)

</div>

<div class="" style="margin-top: 0.25em; ">

<div class="" style div>

<div class="" style Oversaw the daily goal's required of employee's by LTD Financial and it's client's. Duties consisted of but were not limited to hiring, firing, eom review's, compliance issue's, training, payroll, stats, batch's, client correspondence and daily reports.Resolved customer complaints and answered customers' questions regarding policies and procedures. Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provided employees with guidance in handling difficult or complex problems and in resolving escalated complaints and disputes. Implemented corporate and departmental policies, procedures and service standards in conjunction with management. Discussed job performance problems with employees to identify causes and issues, to work on resolving problems. Trained and instruct employees in job duties and company policies or arranged for training to be provided. Evaluated employees' job performances and conformance to regulations and recommend appropriate personnel actions. Reviewed records and reports pertaining to activities such as production, payroll and shipping to verify details, monitored work activities, and evaluated performances. Recruited, interviewed and selected employees for employment, with in my department. Interpreted and communicated work procedures and company policies to staff. As well as enforced disciplinary actions as necessary, including terminations. At the height of my tenure with LTD Financial Services, I managed 32 collectors for CITI portfolio.</div>

</div>

</div>

</div>

</div>

</div>

</div>

<div title="education" class="" style="position: relative; display: block; margin-bottom: 1em; margin-top: 1em; margin-left: 1.25em; margin-right: 1.25em; background-color: RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width: 100%; color: RGB(73, 80, 87); text-align: inherit; margin-left: 0em; margin-right: 0em; ">

<div class="" style="width: 100%; margin-left: 2em;margin-bottom: 0.5em; ">

<div class="" style="margin-bottom: 1em; font-weight: 500; line-height: 1.2; font-size: 18px; ">

<div class="" style="margin-left: 0em; margin-right: 0em; text-align: left; font-size: medium; font-family: Arial; font-weight: 700; "><h2>Education History</h2></div>

</div>

<div class="" style

<div class="" style="text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">

<div class="" style 11/1988</div>

<div>

<div class="" style

<div class="" style="font-weight: bold;">Hotel & Restaurant Management / Interior Design</div>

<div>2 Years at College or a Technical or Vocational School </div>

</div>

<div class="" style

San Francisco City College, SF, CA

</div>

<div class="" style

</div>

</div>

</div>

</div>

</div>

</div>

<div title="certificates" class="" style="position: relative; display: block; margin-bottom: 1em; margin-top: 1em; margin-left: 1.25em; margin-right: 1.25em; background-color: RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width: 100%; color: RGB(73, 80, 87); text-align: inherit; margin-left: 0em; margin-right: 0em; display: none; ">

<div class="" style="width: 100%; margin-left: 2em;margin-bottom: 0.5em; ">

<div class="" style="margin-bottom: 1em; font-weight: 500; line-height: 1.2; font-size: 18px; ">

<div class="" style="margin-left: 0em; margin-right: 0em; text-align: left; font-size: medium; font-family: Arial; font-weight: 700; "><h2>Occupational Licenses, Certificates and Training</h2></div>

</div>

<div class="" style="text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">

<span class="" style="font-size: 24px; color: green; "><i class="" style i></span>

<span>Click here to add your</span>

<span class="" style="font-weight: 600; ">Occupational Licenses, Certificates and Training</span>

</div>

</div>

</div>

<div title="activities" class="" style="position: relative; display: block; margin-bottom: 1em; margin-top: 1em; margin-left: 1.25em; margin-right: 1.25em; background-color: RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width: 100%; color: RGB(73, 80, 87); text-align: inherit; margin-left: 0em; margin-right: 0em; ">

<div class="" style="width: 100%; margin-left: 2em;margin-bottom: 0.5em; ">

<div class="" style="margin-bottom: 1em; font-weight: 500; line-height: 1.2; font-size: 18px; ">

<div class="" style="margin-left: 0em; margin-right: 0em; text-align: left; font-size: medium; font-family: Arial; font-weight: 700; "><h2>Honors and Activities</h2></div>

</div>

<div class="" style

<div class="" style="text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">phone, fax, copier, scanner, pc, 10-key, word, excel, lexus nexus, accurint, black book, yellow pages, Google, calculator, various billing software and various collection software</div>

</div>

</div>

</div>

<div title="information" class="" style="position: relative; display: block; margin-bottom: 1em; margin-top: 1em; margin-left: 1.25em; margin-right: 1.25em; background-color: RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width: 100%; color: RGB(73, 80, 87); text-align: inherit; margin-left: 0em; margin-right: 0em; display: none; ">

<div class="" style="width: 100%; margin-left: 2em;margin-bottom: 0.5em; ">

<div class="" style="margin-bottom: 1em; font-weight: 500; line-height: 1.2; font-size: 18px; ">

<div class="" style="margin-left: 0em; margin-right: 0em; text-align: left; font-size: medium; font-family: Arial; font-weight: 700; "><h2>Additional Information</h2></div>

</div>

<div class="" style="text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">

<span class="" style="font-size: 24px; color: green; "><i class="" style i></span>

<span>Click here to add your</span>

<span class="" style="font-weight: 600; ">Additional Information</span>

</div>

</div>

</div>

<div title="references" class="" style="position: relative; display: block; margin-bottom: 1em; margin-top: 1em; margin-left: 1.25em; margin-right: 1.25em; background-color: RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width: 100%; color: RGB(73, 80, 87); text-align: inherit; margin-left: 0em; margin-right: 0em; ">

<div class="" style="width: 100%; margin-left: 2em;margin-bottom: 0.5em; ">

<div class="" style="margin-bottom: 1em; font-weight: 500; line-height: 1.2; font-size: 18px; ">

<div class="" style="margin-left: 0em; margin-right: 0em; text-align: left; font-size: medium; font-family: Arial; font-weight: 700; "><h2>Detailed References</h2></div>

</div>

<div>References Available on Request</div>

</div>

</div>

<div title="freetext" class="" style="display: none" style="position: relative; display: block; margin-bottom: 1em; margin-top: 1em; margin-left: 1.25em; margin-right: 1.25em; background-color: RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width: 100%; color: RGB(73, 80, 87); text-align: inherit; margin-left: 0em; margin-right: 0em; display: none; ">

<div class="" style="width: 100%; margin-left: 2em;margin-bottom: 0.5em; ">

<div class="" style="margin-bottom: 1em; font-weight: 500; line-height: 1.2; font-size: 18px; ">

<div class="" style="margin-left: 0em; margin-right: 0em; text-align: left; font-size: medium; font-family: Arial; font-weight: 700; "><h2>Resumé Free Text</h2></div>

</div>

<div class="" style

<div class="" style="text-align: left; font-size: small; font-family: Arial; font-weight: 400; ">phone, fax, copier, scanner, pc, 10-key, word, excel, lexus nexus, accurint, black book, yellow pages, Google, calculator, various billing software and various collection software FORMALWEAR CSR Shipped and received merchandise daily from company hub. Gathered and shipped online orders daily. Scheduled fittings, sold merchandise, daily suggestive selling. Remained abreast of trends, styles, merchandise and inventory. Provided excellent customer service. Commercial Collector Worked case files in an effort to resolve outstanding commercial invoices, requiring extensive investigative work as well as skiptracing.Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

Advise customers of necessary actions and strategies for debt repayment.

Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.

Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

Locate and monitor overdue accounts, using computers and a variety of automated systems.

Answer customer questions regarding problems with their accounts.

Record information about financial status of customers and status of collection efforts.

Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.

Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. COMMISSIONED SUIT SALES Acquired, maintained and followed up with clientele. Prioritized being familiar with product as well as inventory and promotions. Participated in all aspects of The Men's Suit Department. Provided excellent customer service daily as well as personal shopping services. Practiced suggestive selling consistently. Consistently exceeded selling and commission goals all months of employment, except for 2. Citi-GE Supervisor Oversaw the daily goal's required of employee's by LTD Financial and it's client's. Duties consisted of but were not limited to hiring, firing, eom review's, compliance issue's, training, payroll, stats, batch's, client correspondence and daily reports.Resolved customer complaints and answered customers' questions regarding policies and procedures. Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provided employees with guidance in handling difficult or complex problems and in resolving escalated complaints and disputes. Implemented corporate and departmental policies, procedures and service standards in conjunction with management. Discussed job performance problems with employees to identify causes and issues, to work on resolving problems. Trained and instruct employees in job duties and company policies or arranged for training to be provided. Evaluated employees' job performances and conformance to regulations and recommend appropriate personnel actions. Reviewed records and reports pertaining to activities such as production, payroll and shipping to verify details, monitored work activities, and evaluated performances. Recruited, interviewed and selected employees for employment, with in my department. Interpreted and communicated work procedures and company policies to staff. As well as enforced disciplinary actions as necessary, including terminations. At the height of my tenure with LTD Financial Services, I managed 32 collectors for CITI portfolio. AR Credit Specialist Responsible for entering payment detail of all AR related invoices. Monitored and performed bank and General Ledger account analysis reconciliation on a monthly basis. Filed and maintained general accounting and journal entry records with substantiated documentation. Ensured the accuracy and integrity of all revenue related reports. Researched and resolved system issues as well as aided in resolving fixes. Corresponded with other functions (sales, ops, tax, legal, treasurer) to help ensure regional success. Managed global customer accounts for all regions and communicated with executive level representative to collect payments. Prepared and reconciled Intercompany invoices to appropriate accounts. Organized and responded  to customer inquiries and issues. AR Collection Specialist Daily use of Word, Excel, spreadsheets, email and efax. Corresponded daily with salesman, branch locations and clients to resolve invoice, POD, tax, quantity, delivery charges and a list of various commons in the AR world. Hotel & Restaurant Management / Interior Design San Francisco City College <ul><li>PROFESSIONAL CUSTOMER SERVICE</li>

<li>DATA ENTRY</li>

<li>CREDIT COLLECTIONS</li>

<li>B2B COLLECTIONS</li>

<li>FDCPA KNOWLEDGEÂ </li>

<li>SKIP TRACER</li>

<li>PHONE/FAX/COPIER/SCANNER</li>

<li>ADP/CRM/ORACLE/NETSUITE</li>

<li>WORD/EXCEL</li>

<li>CBR KNOWLEDGEÂ </li>

</ul>

CSR/COLLECTIONS Seeking Data Entry/CSR/Collections/Credit Analyst type positions.

Ability Summary

PROFESSIONAL CUSTOMER SERVICE

DATA ENTRY

CREDIT COLLECTIONS

B2B COLLECTIONS

FDCPA KNOWLEDGE

SKIP TRACER

PHONE/FAX/COPIER/SCANNER

ADP/CRM/ORACLE/NETSUITE

WORD/EXCEL

CBR KNOWLEDGE</div>

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