Kelli M. Dent
adpns9@r.postjobfree.com
Objective
Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.
EXPERIENCE:
Kells and Associates LLC
Owner/ Tax Preparer
4/2015 to Current
Meeting with clients, Preparing returns through professional tax software and accompanying apps, Helping clients receive refunds using bank products and tax refund advances and Contacting clients who still need to file.
Royal Rose Properties
Real estate showing agent
06/2016 to 04/2019
Make appointment with prospective renter to show property, Send a written or e-mail confirmation of appointment and call to confirm, follow up with prospective tenants, Obtain credit report, handle the signing of lease and/or agreement, Closed deals with tenants, Accepted deposits and rental payments.
Valley Transport
Driver
11/2014 to 05/2016
Transport non-emergency patient to and from medical appointments.
Convergys
Resolution Rep (Work from home
11/2013 to 09/2014
Help Customer with inquiries regarding charging from telephone supplier, Making documentation of each call, refreshing client records appropriately.
Dorset LL
Rental Agent
07/2011 t0 07/2013
Present available properties to prospect tenants, closed deals with tenants, accepted deposits and rental payments.
Minacs /Clearwire
Technical Support/CSR
08/2009 to 04/2011
Helped clients with charging questions and concerns additionally specialized help and gave association backing to clients. Acknowledged installments and refreshed client Information.
EDUCATION & TRAINING
Phlebotomy career Training - 2016
Certified Patient Care Assistant/ Phlebotomy
Certificate of Completion
(Garden City MI)
Schoolcraft College - 2013
(Livonia, MI)
Reference available upon request