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Data Entry Customer Service

Location:
Sunnyvale, CA
Posted:
December 15, 2021

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Resume:

Lisa L. Lameira

408-***-**** ᐧ adpno3@r.postjobfree.com ᐧ San Jose, CA

Experience:

Highway Maintenance 01/2020 - Present

Center for Employment Opportunities San Jose, CA

● Provide removal of debris and materials that may become hazardous to motorists.

● Notify supervisor of areas in need of major repairs or renovations.

● Participated in safety training and contributed to 100% team safety record.

● Responsible for providing highway maintenance on local roadways within the Bay Area. Room Attendant 01/2017 - 10/2017

Marriott San Jose, CA

● Addressed guest's needs and concerns in a pleasant and professional manner.

● Arranged for the provision of extra room furniture, bedding, linen, and other special amenities for guests needs.

● Performed cleaning of assigned guest units and ensured to stock and maintains housekeeping carts and storage rooms and assisted the guest for their requirements.

● Utilized cleaning supplies and equipment to provide a safe and sanitary environment for all guests and staff.

Server 02/2012 - 12/2016

Denny’s San Jose, CA

● Advertised, marketed, and recommended menu items to ensure customer satisfaction.

● Assisted manager in daily operations dealing with customer complaints creating alternative solutions and problem-solving as needed.

● Conducted final check of food items prior to serving customers to ensure quality maintenance.

● Ensured the cleanliness of dining area and food items before serving. Trainer/Server/Bartender 10/2008 - 05/2012

Chili’s Bar and Grill Santa Clara, CA

● Responsible for implementing employee onboarding process (POS training).

● Conducted intensive product knowledge training so all employees are cognizant of ingredients and potential allergens in all dishes.

● Utilized strong customer service skills including following up on customer complaints and firing times.

Server 01/1999 - 02/2008

Denny’s Santa Clara, CA

● Assisted others in carrying out their part of preparing/serving meals.

● Maintained serving standards and followed all regulations while performing duties.

● Effective time management skills to ensure professional dining experience.

● Communicated with employees and management for assistance and team related activities.

Receptionist/Dispatcher 06/1990 - 11/1998

Motor Body Company Inc. San Jose, CA

● Main point of contact between clientele, company employees, and local government law enforcement agencies

● Responsible for data entry, handling inbound/outbound communications, billing and lien sales.

Education:

Food Handler’s Certification 2018

Denny’s San Jose, CA

Paralegal Certification 2003

Philip’s Junior College Campbell, CA

High School Diploma 1983

Andrew Hill High School San Jose, CA

References available upon request



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