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City Corporation Customer Service

Location:
Memphis, TN
Posted:
December 14, 2021

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Resume:

Amanda Smith

Memphis, TN *****

adpnkn@r.postjobfree.com

+1-901-***-****

Authorized to work in the US for any employer

Work Experience

Security Officer

Allied Universal - Memphis, TN

May 2021 to Present

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

• Maintains organization’s stability and reputation by complying with legal requirements.

• Contributes to team effort by accomplishing related results as needed Nutrition Support

Shelby County Schools - Memphis, TN

January 2020 to May 2021

• Assisted with food preparation by counting, weighing, measuring, cupping and scooping into serving size portions

• Set up and prepares serving areas

• Recorded the quantity of food used for each meal

• Served students, staff and faculty at service lines and mobile carts; performed cashiering duties, including collecting money, making change and monitoring meal accountability at the computerized point-of-sale machine

• Performed general cleaning duties to ensure nutrition centers and equipment are clean and sanitary; washed, dried and put away center equipment, utensils and appliances Baker

Insomnia Cookies - Memphis, TN

July 2018 to December 2018

• Ensured all goods are baked properly

• Ensured all tools and implements are sanitized properly

• Created an outstanding experience for all guest entering and exiting the store

• Maintained a neat and organized work space at all times Packer/Inspector

Vanguard - Memphis, TN

April 2018 to July 2018

• Packaged soap as it came down the line to prepare for shipping Sales Associate

GNC- General Nutrition Centers - Memphis, TN

September 2017 to April 2018

• Prepared merchandise for sales floor

• Directed individuals to sales locations

• Reported incidents to management

• Cleaning and preparation for next day

• Made sales upon commission to meet company goals Customer Service Associate

Party City Corporation - Memphis, TN

October 2016 to November 2016

• Stocked and grab orders as needed

• Assisted customers with a warm and professional attitude

• Assisted customers with questions

Cashier/Customer Service

Chick-fil-A - Memphis, TN

June 2015 to May 2016

•Greeted customers promptly

•Operated a cash register for cash, check, and credit card transactions with 100% accuracy

•Handled all customers relations issues in a gracious manner and in accordance with company policies.

•Alerted customers to upcoming sales events and promotions Customer Service Associate

Maggie Moo's Ice Cream and Treatery - Memphis, TN

May 2015 to August 2015

• Greeted guest as they enter and exit the store

• Prepared Ice cream on a frozen slab

• Created waffle cones

• Ensured goods were baked properly

Education

Diploma

Melrose High School

Skills

• Packing

• General Labor

• Baking

• Merchandising (2 years)

• Pricing

• Experience with Children

• Typing

• Data Entry

• Food Preparation

• POS

• Salesforce

• Business Development

• Communication

• Cosmetology (3 years)

• Retail sales

• Customer service

• Security

• Surveillance

• Conflict management

• Loss prevention

• Microsoft Word

• Microsoft Excel (1 year)

• Microsoft Office

Assessments

Electronic Health Records: Best Practices — Proficient October 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Verbal Communication — Highly Proficient

October 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Retail Customer Service — Expert

November 2020

Comprehending and responding to retail customer needs Full results: Expert

Management & Leadership Skills: Impact & Influence — Proficient November 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient

Basic Computer Skills: PC — Proficient

November 2020

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Proficient

Attention to detail — Proficient

February 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work motivation — Highly Proficient

December 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient

Work style: Reliability — Highly Proficient

February 2021

Tendency to be dependable and come to work

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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