Post Job Free

Resume

Sign in

Matric Call Centre

Location:
Pretoria, Gauteng, South Africa
Salary:
10000
Posted:
December 16, 2021

Contact this candidate

Resume:

CURRICULUM VITAE

OF

ASITHANDILE

MGODELE

CURRICULUM VITAE: ASITHANDILE MGODELE

OUTSTANDING ATTRIBUTES

●Ability to interact with people at all levels

●Innovation, creativity and ability to take initiative

●Ability to work under pressure, independently and in a team

●Am confident, honest and hardworking individual

●Possess effective organizational skills and proficiency with administration and practical tasks.

●A quick learner who can absorb new ideas and can communicate clearly and effectively with work colleagues, clients and senior managers.

PERSONAL INFORMATION

Name : Asithandile Mgodele

Date of Birth : 07 January 1990

Gender : Female

Nationality : South African

Identity number : 900**********

Home address : House no 3153 Nyathi Street

: Lakeside Extension 1

: Orange Farm 1841

Cell : 078*******/071*******/078*******

E-mail : adpn9y@r.postjobfree.com; adpn9y@r.postjobfree.com

Home Language : Xhosa

Other : English and Setswana

Marital Status : Single

LICENCE : N/A

Personal Interest: Reading, current Affairs and singing

EMPLOYMENT: Currently unemployed

WORK EXPERIENCE

Company : AE Software Solutions

Position : Workshop Technician

DUTIES

●Fixing computers and printers

●Installing network cables

●Attending networking events and promoting the company

●Helping to install new computers in the company and in schools

KEY SKILLS AND COMPETENCIES

Computer skills

Desktop navigation

Microsoft word

Email and internet

Theory and practical

Files and folders

Windows knowledge

Set up Email

●Fixing a computer and installing network cables

●Typing

●Sales Training

●Telesales and scripting

●Cold calling and closing

●Meet and exceed targets

●Handling customer complaints

●Organizational skills

●Telephone skills

●Organizing events

EDUCATION QUALIFICATIONS

Elephant Business Collage: Occupational Certificate in Call Centre

MODULES COMPLETED

●OUTBOUND

SAQA ID NO.:(13883)

71490LP-72369

Sales Training

Debt Collection

Assertive

Listening skills

●INBOUND

SAQA ID.: (10358)

71490LP-72369)

Inbound call Management

Communication

Customer Care

telephone Etiquette

University of South Africa: Higher certificate in Law in the academic year 2019

MODULES COMPLETED

●introduction to Criminology

●citizenship, Public Participation and Democracy

●English for Academic Purpose

●Language and Communication skills Acquisition in an African Language

●Developing information skills for lifelong learning

●Introduction to research Methodology for Law and Criminal Justice

●Introduction to Paralegal studies

●Introduction to the General Principles of Criminal Law

●Introduction to Law

●Skills Course for Law Students

PC Training and Business College : National certificate in Information Technology Technical Support (With Specialisation in PC Engineering) during 2011 academic year

MODULES COMPLETED:

●Communication and Self-development skills

●Advanced communication skills

●Basics of Networks

●Advanced End User Computing Volume 2

●PC hardware Support

●Help Desk Support

●PC Engineering

TALETSO FET COLLEGE: National Certificate in Information Technology and Computer Science during 2014 academic year

MODULES COMPLETED:

●Life Orientation

●English

●Computer Hardware and Software

●Contact Centre Operations

CTI COLLEGE : Higher Certificate in Business Management

MODULES COMPLETED:

●Business Management

●Computer skills development

●Mathematics for Business

●Business communications

●Personal skills Development

Matric 2010 : Nkwanca high school

Subjects

●Xhosa

●English

●Economic

●life orientation

●Mathematics Literacy

●Tourism

FREELANCE WORK

●Catering

●Reading current affairs

REFERENCES

AE Software Solutions:

Manager : Bernard Agimfra

Tel : (018-***-****

Cell : 073-***-****, 076-****-****

Jet Mooiriver:

Manager : Themba Alfred Mdhluli

Tell : 018*******

Cell : 073*******

MOTIVATIONAL LETTER

DEAR HIRING MANAGER

I am a 31 years old woman, a hard worker, business minded and a good team worker. I am currently doing distance learning at the University of South Africa, studying bachelor degree in law, since I am not a full time student, I am available to work immediately. I strongly believe I can be an asset to your company. This job will not only assist me financially, but also to learn about the working industry while gaining work experience. I am a vibrant young lady, creative and always willing to take up a challenge.

A reply from you will be highly appreciated. Please contact me on this no; 078*******, email; adpn9y@r.postjobfree.com.

YOURS SINCERELY

ASITHANDILE MGODELE



Contact this candidate