Office Coordinator

Chanel Rubio

***** ****** ***** ****, ***********, AL 35456 205-***-****

************@*****.*** OR ***********@***.**

Objective

Extremely organized Office Administrator looking to fulfill the duties of an Administrative assistant/office clerk, etc. Can provide an extremely professional atmosphere to any office where I am able to utilize my skills and to acquire new abilities to achieve the highest compensation and to excel in a executive role, if the opportunity is available.

Education

STANDARD DIPLOMA JUNE1991 HUEYTOWN HIGH SCHOOL

SKILLS & ABILITIES

·Typing 65 wpm; 95% accuracy

·Excellent Customer Service Skills

·Highly developed interpersonal skills, using patience and courtesy

·Ability to multi-task in a busy work environment with frequent interruptions

·Excellent Organizational skills

·Problem solver

·Team Player

·Strong General Office skills

·Ability to use Standard Office Equipment

·Able to work independently with minimal direction

Experience

CALL CENTER AGENT – MCI GROUPS/MASS MARKETS

REMOTE/WORK FROM HOME, WES DE MOINES, IA

JANUARY 2021 TO PRESENT

Inbound calling to residents inside the State of Florida to assist them with registering and scheduling their COVID-19 Vaccine. Also assisted with the inbound helpline calls from residents within the State of Florida.

GRADUATE STUDENT SERVICES COORDINATOR – COLLEGE OF ENGINEERING, DEPARTMENT OF CIVIL, CONSTRUCTION & ENVIRONMENTAL ENGINEERING/UNIVERSITY OF ALABAMA, TUSCALOOSA CAMPUS/MAY 2016 TO FEBRUARY 4, 2019

·Maintain files on Graduate students with keeping them up to date each semester;

·Prepare offer letters for students receiving an Assistantship through the dept;

·Set up meet & greets with all new students; more exclusively our International student body;

·Review and route all new student applications in the Graduate Administrative Services program over to Dr. Graettinger and group (area of interest presented on applications) for determination of eligibility/acceptance;

·Submit PA’s to payroll for students that were receiving a stipend for their time (GTA, GRA, TA, GSA);

·Register ALL NEW International students for ITAP and our GTA Workshop;

·Assist with providing overrides and/or granting permission for a student to register for semester courses;

·Communicates effectively with our student body regarding upcoming events, deadlines, meetings, etc.

·Communicates effectively with Faculty in the department of any and all events, deadlines, meetings, etc, and reporting student’s progress;

·Order supplies for department and student offices;

·Maintained multiple spreadsheets;

·Served as a liaison for the Graduate Program in the Department of Civil, Construction & Environmental Engineering;

·Worked closely, under limited supervision with Dr. Andrew Graettinger, Graduate Director;

·Managed and routed all paperwork over to the Grad School for students obtaining their Master and/or Ph. D degree;

·Served as a back-up to the department;

·Assist Office Associate in answering and routing all phone calls to the appropriate area;

·Assisted in our Spring Banquet Awards;

·Other duties/responsibilities to the Graduate Program as assigned

·Worked with Banner, ePA, My Everest, Concur, Fire Engine Red, mybama, OnBase, Graduate Administrative Services program

CAREER SERVICE SPECIALIST – SCHOOL OF LAW/UNIVERSITY OF ALABAMA, TUSCALOOSA CAMPUS/AUGUST 2015 – MAY 2016

·Researched jobs online for students and posted on school job website;

·Prepared packets for recruiters;

·Communicates effectively to student body of all upcoming events;

·Communicate to students enrolled in Law School about recruiters that are looking to hire an Intern;

·Answer phones and route calls to appropriate person

·Greet all visitors

DEPARTMENT SECRETARY, NUTRITION DEPARTMENT– CHILDREN’S OF ALABAMA, BIRMINGHAM, AL/MAY 2012 – AUGUST 2015

·Greet all visitors

·Answer all incoming calls, route to appropriate RD (Registered Dietitian)

·Manage employee files

·Payroll for 3 departments and one satellite office, to include 60 something employee’s

·Schedule all outpatient appointments for referrals received

·Communicates to department all upcoming events

·Order supplies

·Served as the Liaison for department

·Other duties as assigned

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