Summary
A travel agent, consultant, ticketing and PRO with highly motivated and committed professional over 6 years experience in all aspect in the travel and tourism industry, who can able to work well as part of a team as well as under own initiative, A kind and pleasant, providing thorough and effective customer service while responding to and resolving customer inquiries, questions and concerns as much as possible to the best of my ability to fulfill their domestic and international travel needs.
Professional experience
STANTECH Stantech Travel and Tourism (Non IATA), Al Rigga, Dubai, UAE TOURISM Travel Consultant and PRO
Sep 2017-Jan 2020
Primary Duties and Responsibilities:
Checking Daily Query Basis.
Tourist visa Typing (GDRFA), Monitoring over stay.
Submit. Follow-up and gather all new work and visas to guarantee that the visas process on time.
Visit Embassies and consulates for visa purpose.
Acquire visas from different Embassies.
Immigration clearance (doc required & rejected).
Deal with queries and concerns and complaints from walk-in clients, via email and over the phone.
Book International and domestic flights( Using Online portal & GDS system )
Issue, Reissue, void, Refund, of Ticket on SABRE, GALILEO AND AMADEUS.
Offer and promote different services.
Hotels booking (Plan, price and sell worldwide vacation)
Record and database management skill.
Managed formalities keeping client abreast of operations.
Managed daily office correspondence.
Daily check of Invoice Aging report.
Making daily sales report. .
Prepare Income Statement on every month.
Manage Cash/Bank Book on Catalyst.
Taj Tours and Travels L.L.C (IATA), Riyadh, Saudi Arabia Travel Consultant and Ticketing Agent
Jan 2015-May 2017
Unique Tours and Travels L.L.C (Non IATA), Hyderabad. India Inbound Travel Consultant and Reservation Agent
Feb 2013-Nov 2014
AREAS OF EXPERTISE AND SKILLS
Sabre, Galileo & Amadeus system UAE Visa Assistance Services/Coordinator
Low-cost web carrier Internet and Installation
Worldwide hotel booking online B2B Portal Superb Commands over MS Office TRAINING AND CERTIFICATES
SABRE Basic Reservations
Sabre Marketing India, Hyderabad
October 2013
AMADEUS Basic Reservations
Amadeus Marketing India, Hyderabad
October 2013
GALILEO Basic Reservations
Galileo Marketing India, Hyderabad
October 2013
HIGHEST EDUCATION
B.com Computers (Bachelor of commerce in computers).
IATA/UFTAA Foundation Course from Hyderabad. Training Centre With Distinction (92 % Marks) PERSONAL DETAILS
Passport Number : K3367782
Date of Birth : 10 Sep 1990
Country : India
Gender : Male
Marital Status : Married
Languages : Arabic, English, Hindi & Urdu
Declaration:
I hereby declared that the above details given are true up to best of knowledge & belief. Applicant