Manager, Editor, Leader, Consultant

MARY-KATE BOURN

*** ***** ****, *****, ** ***** · 617-***-****

adpms8@r.postjobfree.com · www.linkedin.com/in/mkbourn Mary-Kate Bourn · 617-***-**** · adpms8@r.postjobfree.com · www.linkedin.com/in/mkbourn Page 1 Collaborative leader with extensive project/program management experience from concept through lifecycle and localization, including: budget development, review, negotiation, and forecasting; workflow design, deployment, efficiency analysis, quality control, and localization; creative and technical writing, copyediting, and proofreading; resource recruitment, training, and management; marketing, sales, promotion, and presentation; business consultation, strategizing, and client-service management. EXPERIENCE

MAY 2016 – PRESENT BOURN CONSULTING

FREELANCE PROJECT MANAGER AND CONSULTANT

For-hire project manager contracted by assignment or term to advise, direct, manage, produce, recruit, develop, edit/proof, and/or coordinate assets, content, projects, budgets, sales, and/or resources.

• Aberdeen Group Technical copyediting, proofreading, promotional writing

• Pilot House Associates Research, archiving, database management

• Interpress Communications RFP writing and localization budget consultation APRIL 2014 – MAY 2016 MORAVIA IT, LLC

SR. ACCOUNT PARTNER MANAGER (APPLE)

Responsible for resourcing, deploying, and managing scalable, agile, outsourcing models to enable the daily delivery of localized Apple content into 60+ languages worldwide.

• Managed all aspects of vendor recruitment, development, partnership, retention, and quality control across multiple divisions of Apple and other smaller accounts.

• Developed recruitment assessment and evaluation tools and systems for use across accounts and language teams.

• Developed dynamic digital techniques to monitor and manage supplier performance, daily capacity/coverage, volume, and spend.

• Championed internal technology development and deployment across the business unit, training and managing colleagues across the global enterprise. APRIL 2011 – AUGUST 2013 WELOCALIZE

GLOBAL RESOURCE MANAGER

Responsible for developing and executing resourcing, procurement, and deployment strategies for cost-effective, scalable outsourcing models to successfully deliver localization services across multiple accounts across the global enterprise.

• Coordinated and advised resourcing options, budgets, and supply-chain management across Fortune 500 accounts including, Apple, Dell, and Autodesk.

• Championed internal technology development for the Resource Management department and multiple global project teams.

• Developed quality assessment, evaluation, discounting, and tracking tools for use across accounts and language teams.

• Recruited, trained, deployed, and managed all Latin American languages and resources across the global enterprise.

MARY-KATE BOURN

136 Damon Road, Ashby, MA 01431 · 617-***-****

adpms8@r.postjobfree.com · www.linkedin.com/in/mkbourn Mary-Kate Bourn · 617-***-**** · adpms8@r.postjobfree.com · www.linkedin.com/in/mkbourn Page 2 DECEMBER 2009 – JANUARY 2013 PUBLISHING SOLUTIONS GROUP DIRECTOR OF TRANSLATION AND TECHNOLOGY

Built the localization division, overseeing the recruitment, deployment, and management of all suppliers, resources, technology, and projects from launch through delivery.

• Directly managed all localization projects and personnel.

• Directed development and deployment of all localization-critical technology.

• Directly assembled, trained, managed, and supervised individuals and teams; recruited and coordinated language and production resources throughout all phases of localization.

• Produced all quotes and budgets and managed all localization suppliers.

• Consulted with clients to coordinate localization business strategies. SEPTEMBER 2000 – OCTOBER 2009 TRANSLATIONS.COM

PUBLISHING SERVICES DIRECTOR

Built the Publishing Services vertical into one of the most profitable divisions within the company. Responsibilities included ensuring the effective management of client relationships through consultative selling and new business development while managing all projects from launch through delivery.

• Prepared budgets, estimates, and proposals; coordinated all contracts and negotiations.

• Recruited, hired, and managed all language personnel and production teams.

• Managed all publishing-related projects from sale through final product delivery.

• Defined all workflows and schedules overseeing quality control and technology.

• Managed local Boston office operation, including staff and technology.

• Designed and created all marketing and promotional materials for publishing vertical. FEBRUARY 1994 – SEPTEMBER 2000 BUTTERWORTH-HEINEMANN (REED ELSEVIER) KNOWLEDGE MANAGER August 1999 – September 2000

PRODUCTION MANAGER, MULTIMEDIA April 1997 – August 1999 SENIOR PRODUCTION EDITOR February 1994 – April 1997 Coordinated and advised in the transformation of BHUSA to an e-business continually designing and developing digital asset-management processes and prepress routines while training staff in all systems and software used to improve workflow efficiency.

• Assisting in the building and implementing the BH intranet.

• Establishing prepress routines, standards, and guidelines for all digital production workflow.

• Designed browser-based interfaces for the posting and accessing of project assets and data.

• Managed all multimedia projects for BHUSA, including stand-alone, Web-delivered, author- generated, and bundled digital products.

• Established house style guidelines and routines—including composition, format, and data- gathering standards—with outside vendors.

• Managed all aspects of medical book projects from transmittal through bound book, hiring, managing, and coordinating efforts between freelance and full-service vendors, authors, and publishers, while maintaining budget constraints.

• Managed all aspects of art packages from sizing through quality assurance.

• Hired and coordinated book cover designs from composite through final mechanical. MARY-KATE BOURN

136 Damon Road, Ashby, MA 01431 · 617-***-****

adpms8@r.postjobfree.com · www.linkedin.com/in/mkbourn Mary-Kate Bourn · 617-***-**** · adpms8@r.postjobfree.com · www.linkedin.com/in/mkbourn Page 3 FEBRUARY 1990 – JANUARY 1993 WAYNE GREEN ENTERPRISES MANAGING EDITOR April 1992 – January 1993

Created, launched, produced, and managed The Secret Guide to Music, a subscription-only

“magalog” designed to promote and distributed music produced by independent labels.

• Oversaw and organized all aspects of the magazine from concept through production.

• Wrote or solicited, edited, and proofed all copy and content.

• Designed the layout of the magazine, coordinating advertising space and mechanicals.

• Managed the 5-person staff and countless external writers/contributors. OPERATIONS/FULFILLMENT MANAGER August 1991 – April 1992 Coordinated the Music/New Hampshire mail-order service and the Adventures in Music CD sampler program.

• Managed all aspects of mail-order operations/fulfillment.

• Hired, trained, and managed 20+-member staff.

• Maintained computer systems used in the processing of orders.

• Produced weekly sales reports and analyses, while maintaining order/fulfillment inventory.

• Assisted in creating M/NH advertisements that ran in the company’s leading consumer publication, CD Review magazine.

ASSISTANT EDITOR/COPY EDITOR February 1990 – July 1991 Contributed to the concept, design, writing, editing, proofreading, and editorial organization of CD Review, CD Guide, and CD Review’s Compact Disc Yearbook.

• Wrote two monthly columns, music reviews, and feature articles.

• Proofread and edited copy generated by the in-house staff and core of freelance contributors.

• Wrote, proofread, and edited advertising and marketing copy and proposals, including sweepstakes and subscriptions pitches, for promotion in various publications. MARCH 1989 – JUNE1990 TIMES FREE PRESS

REPORTER

Stringer for several, local, regional newspapers.

• Covered town committee meetings (Selectman, City Council, Zoning, School, Building, etc.)

• Wrote features highlighting local people and organizations, schools, and activities. EDUCATION

DECEMBER 1988 (CLASS OF 1989) ITHACA COLLEGE, ITHACA, NY BACHELOR OF ARTS IN ENGLISH, MINORS IN FRENCH AND MUSIC

• Study Abroad, Spring Semester 1988 at the Ithaca College London Center, London, England

• Active member of Mu Phi Epsilon, Lambda Chapter, Ithaca, NY MARY-KATE BOURN

136 Damon Road, Ashby, MA 01431 · 617-***-****

adpms8@r.postjobfree.com · www.linkedin.com/in/mkbourn Mary-Kate Bourn · 617-***-**** · adpms8@r.postjobfree.com · www.linkedin.com/in/mkbourn Page 4 SKILLS & STRENGTHS

• Management: Projects, personnel, resources, data, and systems

• Budgeting: Creation, analysis, forecasting, problem-solving, and control

• Workflow analysis: Exploration, ingenuity, documentation, design, problem-solving

• Online asset-tracking development, deployment, maintenance

• Multilingual recruitment, resourcing, training, coordination

• Windows/Office/Acrobat Power User

• Salesforce and SharePoint experience

ACTIVITIES & AWARDS

• American Federation of Musicians

o Local 173 (1983–present)

• Mu Phi Epsilon (1983 – present)

o Lambda Chapter, Ithaca, NY

• Girl Scouts USA (1974-present)

o Girl Scout Gold Award (1984)

o Pathfinder Award (2000)

• American Association of Publishers/Professional and Scholarly Publishers o 1995 Fellow

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