Jerrianne Walker
Bubbly personality looking for an exciting new job where I can help people. I have years in all different fields and I can talk to a brick wall. Mount Vernon, TX 75457
**************@*****.***
I hope you enjoy looking at my resume and I hope to meet all your expectations. I am not the type of person that gives up. I am a very fast learner and can multitask like you wouldn't believe. Have a blessed day.
Authorized to work in the US for any employer
Work Experience
Activity Director
Whispering Pines - Winnsboro, TX
March 2021 to Present
Data entry, answering phones, outlook, daily activities, calendars, advocate for the residents, one on one visits, setting up daily visits with families and being apart of management team Licensed Life and Health Insurance Agent
America Income Life - Irving, TX
December 2019 to Present
I sell life insurance on the side.
Community Coordinator
Heritage park village - Mount Pleasant, TX
November 2020 to March 2021
Manager, answering phone, main person responsible for maintaining charts, census daily, stand up meeting. Play bingo with the residents. I love what I do! Director of Internet Marketing
Heritage Housing - Mount Pleasant, TX
June 2020 to September 2020
Reaching over 300,000 people daily on Facebook. Other duties include the CRM, data entry, emailing, phone etiquette, sales, financing and customer service. Manager
Burger King - Mount Vernon, TX
April 2020 to June 2020
Cash handling, customer service, data entry, paperwork, preparing food, handling customer complaints. Activity Director
Assisted Living Community - Muskogee, OK
October 2019 to December 2019
Data entry, answering phones, emailing, faxing, daily activities, one on one activities and being an advocate for the residents.
Lifetime wellness director
Lifetime Wellness - Dallas, TX
August 2019 to October 2019
Daily activities with the residents, one on one things with bed bound patients. Logged daily activities and did assessment. Also entered MDS, I was the advocate for the residents. Front Desk Receptionist
La Quinta Inns & Suites - Mount Pleasant, TX
December 2018 to August 2019
Make reservations, answer phones, data entry, cleaning, night audit, customer serve and help checking people out.
Manager
Popeye's Restaurants - Mount Pleasant, TX
December 2018 to December 2018
I over see the other employees, scheduling, help in kitchen, register and cash handling. Stay at home mom/homemaker
Home - Mount Vernon, TX
August 2015 to October 2018
I have four children to take care of and that is what I did as a stay at home mom. Activity Director
Terry Haven nursing home - Mount Vernon, TX
August 2012 to June 2015
I did daily activity, charting, marketing, filing, data entry, scheduling, great phone etiquette, being there for the patients, getting sponsors and listening to families concerns. Stay at home mom
Stay at home mom
August 2011 to August 2012
I was a stay at home mom
CBA coordinator
At Home Healthcare - Mount Pleasant, TX
August 2010 to August 2011
Customer service, answering phones, hiring, scheduling special attendants, data entry, charting, faxing, payroll, emailing, and working closely with the RNs. Special attendant
At home healthcare - Work at Home
April 2008 to August 2010
Customer service, traveling, phone etiquette, doing daily active living with clients, small chores and helping the resident with any other needs.
Stay at home mom
Stay At Home Mom/Wife - Mount Vernon, TX
January 2006 to May 2008
I went to school full time and took care of my children. Dispatcher
First watch security - Dallas, TX
January 2005 to January 2006
Armed escorts, answering phones, answering alarms, radio traffic, faxing, charting, filing, customer service, dispatching proper authorities, checking on my security guards, secretary to my boss, emailing, data entry, speaking with family members and being part of a team. Leasing Agent/Receptionist
LAS COLINAS - Irving, TX
January 2003 to January 2005
Leasing apartments, answering phones, customer service, data entry, filing, secretary to the manager, faxing and greeting new clients.
Education
160 hours of college credit in Bachelors in management Northeast Texas Community College - Mount Pleasant, TX Present
Skills
• Dispatch (1 year)
• Customer Service (10+ years)
• Time Management (4 years)
• Payroll (2 years)
• Scheduling (10+ years)
• Training (8 years)
• Team Building (8 years)
• Microsoft Word (5 years)
• Receptionist (10+ years)
• Billing (1 year)
• Filing (10+ years)
• Data Entry (10+ years)
• Microsoft Office (5 years)
• Outlook (8 years)
• Organizational Skills (10+ years)
• Clerical (10+ years)
• Customer Service Skills (10+ years)
• Microsoft Excel (6 years)
• Powerpoint (8 years)
• MS Office (7 years)
• Documentation (10+ years)
• retail sales (2 years)
• Medical information (4 years)
• Skilll management (10+ years)
• Administrative Assistant (7 years)
• Supervisor (8 years)
• Human Resources Management (2 years)
• Assistant Management (7 years)
• Hiring (5 years)
• Active Directory (4 years)
• Assisted Living (3 years)
• Recreation (2 years)
• Word Processing (10+ years)
• Budgeting (10+ years)
• Computer Literacy (10+ years)
• Medical Office Experience (5 years)
• Microsoft Outlook (2 years)
• Medical Billing (2 years)
• Computer Literacy (10+ years)
• Management Experience (6 years)
• Marketing (10+ years)
• Experience with Children (10+ years)
• Front Desk (1 year)
• Guest Services (2 years)
• Hospitality Experience (2 years)
• Home Care (5 years)
• Human Resources (2 years)
• Interviewing (5 years)
• Leadership Experience (8 years)
• Negotiation (5 years)
• Organizational Skills (10+ years)
• Office Experience (10+ years)
• Outside Sales (1 year)
• Presentation Skills (10+ years)
• Recruiting (3 years)
• Restaurant Experience (3 years)
• Retail Sales (Less than 1 year)
• Supervising Experience (6 years)
• Time Management (10+ years)
• Windows (10+ years)
• Word Processing (2 years)
• Vital Signs Experience (4 years)
• Medical Terminology (7 years)
• Medical Office Experience (6 years)
• Excel (7 years)
• Quickbooks (1 year)
• accounting (2 years)
• Sales Management (2 years)
• Medical Scheduling (3 years)
• Night Audit (1 year)
• Office Management (5 years)
• Phone Etiquette (10+ years)
• Property Leasing (3 years)
• Communications (10+ years)
• Communication skills (10+ years)
• Restaurant Management (1 year)
• Sales Experience (5 years)
• Insurance Sales
• Social Media Marketing (7 years)
• Typing (10+ years)
• WordPress (Less than 1 year)
• Social Media Management (7 years)
• Digital Marketing
• Public Relations
• CRM Software
• Medical Coding
• Search Engine Optimization (SEO)
• Google Analytics
• Pricing
• Email Marketing
• Branding
• Salesforce
• Business Development
• Account Management
• Blogging
• Sales
• Social work
• Childcare
• Care plans (4 years)
• Corporate finance (1 year)
Certifications and Licenses
01643889
This is my driver license
Licensed Insurance Agent
January 2020 to January 2022
I am licensed to sell health, life and accidentally insurance High school diploma
Present
CPR Certification
First Aid Certification
Assessments
Conscientiousness — Highly Proficient
October 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Reliability — Highly Proficient
July 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Receptionist — Highly Proficient
September 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
July 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Administrative Assistant — Highly Proficient
September 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Truck Driving Skills: Safety and Compliance — Highly Proficient September 2019
Principles and methods for moving goods by road and safely controlling operations. Full results: Highly Proficient
Retail Customer Service — Expert
September 2019
Comprehending and responding to retail customer needs. Full results: Expert
Reliability — Expert
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Expert
Personality: Sales Fit — Highly Proficient
August 2019
Assesses personality traits that are important for sales roles. Full results: Highly Proficient
Supervisory Skills: Directing Others — Proficient
April 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Proficient
Receptionist — Highly Proficient
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Customer Focus & Orientation — Proficient
July 2019
Responding to customer situations with sensitivity. Full results: Proficient
Building Relationships for Childcare Providers — Highly Proficient July 2019
Building positive and productive relationships with families of children ages 0–3 Full results: Highly Proficient
Administrative Assistant — Highly Proficient
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Scheduling Skills — Proficient
July 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Proficient
Scheduling & Planning — Highly Proficient
May 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Highly Proficient
Conscientiousness — Expert
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Sales Skills: Influence & Negotiation — Expert
April 2019
Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.
Full results: Expert
Personality: Customer Service Fit — Proficient
October 2019
Assesses personality traits that result in high-quality customer service. Full results: Proficient
Delivery Driver — Proficient
October 2019
Interpreting instructions, reading maps, and solving problems. Full results: Proficient
Cognitive Ability — Proficient
October 2019
Combining pieces of information to form general rules or conclusions. Full results: Proficient
Supervisory Skills: Interpersonal Skills — Highly Proficient October 2019
Maintaining productive team relationships by identifying conflict and settling disputes. Full results: Highly Proficient
Direct Care — Proficient
December 2019
Showing sensitivity and enthusiasm while providing care to patients. Full results: Proficient
Receptionist — Highly Proficient
December 2019
Evaluates the knowledge and skills essential to receptionist jobs. Full results: Highly Proficient
Customer Focus & Orientation — Proficient
December 2019
Responding to customer situations with sensitivity Full results: Proficient
Receptionist — Proficient
December 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Administrative Assistant — Expert
December 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Expert
Data Entry — Highly Proficient
December 2019
Entering data quickly and accurately
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Thank you for looking at my resume. I am the person you want to hire because of my years experience in customer service. I am bubbly and a very hard worker. If you pick me I won’t disappoint you. I am relocating anywhere. I am currently getting my activity license.