Digital Marketing Technical support

October **** - November **** AIHOLE CLOTHING

January 2016 - March 2017 Convergys India Pvt Ltd

August, 2014 - January, 2016 A95 Events & Man Power Services Huzefa Ibrahim Makada

Al Falah Street, Abu Dhabi, UAE

058******* **********@*****.***

OBJECTIVE

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. EXPERIENCE

Digital Marketing Manager

Maintaining company's social media presence across all digital channels.

Measuring and reporting on the performance of all digital marketing campaigns.

Monitoring sales performance.

Monitoring Database.

Technical support executive

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Diagnose and troubleshoot technical issues, including account setup and network configuration.

Keep records of customer interactions on CRM.

Social Media Manager

Generate, edit, publish and share engaging content daily.

Communicate with followers, respond to queries in a timely manner and monitor customer reviews

Oversee social media accounts’ design

Stay up-to-date with current technologies and trends in social media, design tools and applications

EDUCATION

Sarvepalli Radhakrishnan university

Year of Completion: 2019

Bachelor of Computer Application

Aggregate : 2378/3300 (72.06%)

MAHARASTRA STATE BOARD (HSC) (The Divine Image college of commerce and science) Year of completion: 2014

Xll (Senior Secondary), Science

MAHARASTRA STATE BOARD (SSC) (St.Xaviers High School) Year of Completion: 2011

X(secondary)

SKILLS

Digital Marketing

Lead generation

Interpersonal and communication skills.

Organizational skills

Client support.

Cloud technologies AWS, Azure, Google Cloud.

MS Office

ACHIEVEMENTS & AWARDS

Cloud Computing for Everyone - Statement of Accomplishment AWS Cloud Concepts - Statement of Accomplishment

INTERESTS

Back office executive

Cloud Computing

AWS & Azure

Web development

Software development

Digital Marketing

PERSONAL DETAILS

Date of Birth : 16/02/1995

Marital Status : Single

Nationality : Indian

Hobby : Researching on Cloud technologies

Passport : Indian

Driving license : Indian

STRENGTH

Positive attitude towards work

Hardworking

Ability to learn and adapt new technologies

High sense of commitment & dedication

Punctual

Good manners

Confident

Logical thinking

Strong work ethics

Contact this candidate