Quality Manager General Services
Resume:
(An educator can inspire hope, ignite the imagination, and instill a love of learning.)
I am very fortunate to have a multifaceted educational background that is combined with a deep passion for teaching, learning and achievement. I take great pride in the fact that I have gained experience in multiple educational and clinical settings and could integrate ideas, promote teamwork, increase participation and heighten efficiency to close the gaps. I embrace the practice of cultural sensitivity and I carry a strong dedication to the promotion of ethical responsibility. I truly believe that knowledge can change the world for the betterment of all humanity.
Make critical clinical deci
BCLS Instructor
ACLS Instructor
ATLS Instructor
Coaching & Training
Strategic & Operational
Planning
Syllabus emendation
Closing gaps in clinical s
Quality Project Participation
Teaching Methodology
General Training Programs
International & National Auditing for Accreditation
E-learning Platform
Designer & Administration
Curriculum Designing
Competency Designing
Simulation Learning Concepts
Media Representative
King Abdul Aziz University Nursing School Saudi Arabia 2000 - 2005 Bachelor of nursing, BSN
King Abdul Aziz University Medical School Saudi Arabia 19/7/2009 Master Degree In Anatomy And Histology
Headway University USA 26/2/2012 Doctorate Degree Nursing &Health Administration
Kennedy University USA IN PROGRESS Educational leadership
Riyadh Dr. Mohamed AlFagih Hospital
Director of Nursing Services
Feb 2019 – present :
oManage and lead all nursing personnel operations from all perspectives
oDevelop short and long-term goals for the entire nursing department shadowing the hospital strategic goals
oEstablish international evidence based practices reflected in policies and existing procedures to improve the standard of care for patients.
oPlan and oversee all patient care processes & improve pt experience
oMaintain department budgets and record all expenses.
oRespond to any nursing-related issues in a timely manner.
oCoordinate with medical staff and other departments to ensure hospital efficiency.
oOversee all record-keeping processes and ensure all necessary documents are accurate and up-to-date.
oAdapt the best technologies to improve pt care and facilitate nurses task
oHire and train new nursing staff members.
oEvaluate staff performance and prepare accurate reports detailing your findings.
Riyadh Aster Sanad Specialist Hospital Chief Nursing Executive
Feb 2016 – Feb2019:
oPPG monitoring and review to assure the proper practice of standards introduced by the healthcare facility’s administration, make recommendations to the CEO concerning procedure or hospital policy modifications.
oInterview, hire, and train nurses and other non-licensed personnel.
oEnsure that work standards, legal procedures and ethical nursing practices are adhered to at all times.
oMaintain open channels of communication among nurses and nursing managers in order to enhance operational methods and provide optimal patient care within the medical facility.
oCreation and submission of multiple reports to higher administration recapitulating problems, goals and any pertinent developments influencing the operation of the facility.
oContinual education to update the latest information about products, equipment, and services relevant to the field of nursing and healthcare.
oMonitor job performance of shift nurses, nursing managers, and directors in order to regularly evaluate employees for bonuses, promotions, or terminations.
oCreate schedules, implement staff rotations, and enact rescheduling needs that address the current demands of the medical facility.
oSupervise regular education-oriented meetings in which state and federal guideline changes are discussed with nursing staff in addition to any recent developments in the medical field that relates to nursing
oAssist facility administration with annual budget reports by communicating the necessity for new equipment, additional personnel, or other items that directly improve the operation of the facility.
oMaintain effective infection control procedural protocol that ensures patients and staff are not being exposed to disease-causing organisms.
oOversee the utilization of continuous service educational programs so that the nursing staff remains cognizant of the latest techniques and medical information.
oUnderstand all the quality tools that promote improvement and Implement disciplinary procedures when necessary.
oPossess a deep awareness of the health care needs and difficulties encountered when treating a diversity of individuals possessing different ethnic, social, and cultural backgrounds.
Simulation & Skills Development Center
Princess Norah University
Operational Director of Simulation & Skills Development Center
July –November 2016 \part time contract
Educational Responsibilities:
Develop strategies to enhance programs and services, utilizing available resources and acquiring additional tools to create a realistic learning environment.
Identify opportunities for improvement, innovation, implementation and integration of patient simulation technology into existing healthcare curricula.
Recognized as a simulation expert through mentoring and educating clinicians, staff and management team.
Maintain professional skills and refine expertise through appropriate educational/developmental activities and professional affiliations, stay current with national and international advances in simulation and clinical skills activities.
Disseminate educational and scholarly products of simulation activities through publications and presentations nationally and internationally.
Administrative Responsibilities:
Determine Simulation Center priorities, goals and mission in alignment with the mission of the College of Health Sciences.
Develop and implement policies, procedures and practice standards consistent with the Simulation Center mission and educational objectives.
Provide leadership to ensure that simulation programs meet standards of quality in the breadth and depth of education and user expectations.
Maintain fiscal responsibility and oversight for short-term and long-term budget projections, contracts and other funding resources.
Recruit, hire and manage Simulation Center staff to assure effective maintenance and operation of programs, including training, performance appraisal, counseling, scheduling, and work assignments.
Collaborate with faculty to develop, seek funding for, and conduct innovative research.
Operational Responsibilities:
Provide comprehensive strategic and operational planning initiatives in support of the Simulation Center.
Oversee organization, recruitment, training and management of the operational support staff.
Determine and measure appropriate variables and utilize data as the basis for operational decisions.
Plan for program expansion through design and utilization of available space to support the goals of the Center.
Royal Commission Medical Center
Acting Training &Development Director
Senior Nurse Educator
Jan 2011 – Present
Responsibilities:
Design and apply MOH nursing competency program (general - unit Specific - annual) for all nursing specialty areas
Design specific training course profiles as per the need of department or hospital (nursing –quality -leadership &administration –medical informatics).
Plan professional nursing development activities.
Supervise skill lab and simulation activities.
Supervise CRN and Clinical Instructor activity.
Coordinate local training programs for all medical and paramedical specialties.
Responsible for general orientation program for new hospital employees.
Participated 5 ongoing hospital committees
First Infinitive in the Middle East of (Future Doctors Program) full supervision
E learning platform activities:
Web page feature designing and feature development from pilot studies.
Educational packages and course designing.
Administration, analysis and evaluation of the quarterly data.
Quality initiatives (participate directly and indirectly for international & local accreditation)
Participate with major quality projects that serve in a variety of departments i.e. IHI ( Institute Of Health Care Improvements )
Awareness classes for all hospital personnel concerning safety goals developed by the Joint Commission International.
Awareness classes about accreditation criteria of the Central Board for Accreditation of Healthcare Institutions (CEBAHI).
Nursing College Interns and students (government and private)/ trainee supervision including:
Scar venture hunt / orientation
Rota design
Project planning & assignment arrangement for participation in the clinical learning experience
Evaluation reports
Student Counsel
Taibah University
Anatomy & histology lecture
Nursing ICU, Pediatric Instructor, Medical Surgical
Feb 2006 – Jan 2011
Responsibilities:
Lecturer in both theory & practical for:
a.Critical care nursing area ICU- NICU –ER
b.Pediatric nursing
c.General Services
Student Portfolio review
Clinical and theoretical teaching
Anatomy lecturer for the first year paramedical & medical students (theoretical & lab)
Royal Commission Medical Center
Patient & Family Educator
Surgical ICU Staff Nurse
March 2005 - 2006
Responsibilities:
Inpatient:
Performed daily rounds to monitor admission cases (both surgical and medical) in order to schedule comprehensive teaching about all aspect of the patient’s disease according to criteria that may be defined from the initial exam.
Training sessions for common diseases in the specific area.
Outpatient:
Clinic visit for all chronic cases to address patients concern about their disease
Give some demos about their case, medication, wound dressing etc.
Public and satellite clinical awareness by using short day lectures with activities.
Creative participation in all local and international health events.
Intern Period in OB/GYNE& Pediatrics
Ohud Hospital in Medina, KSA 6 months - 2004 (Maternity & child)
Intern period in general services department and critical care, ER, HDU King Fahd General Hospital Medina, KSA 6 moths – 2004
Pediatric Oncology as RN National Guard Hospital, Jeddah 1 month – 20
PROFESSIONAL ABILITIES
Good communication and listening skills.
Adaptable and able to deal with a variety of personalities.
Able to manage time while addressing multiple tasks.
Speak and write Arabic, English and Pashto.
Competent computer skills including Word, PowerPoint and Excel as well as Internet.
Culturally competent.
PERSONAL ABILITIES
Universal Empathy
Competent Leadership
Creativity
Problem solving skills
Coaching
Interpersonal and Interprofessional skills, Teamwork, Patient
Name
Work Place
Position
Contacts
Dr. Manal al Nasser
Prince Norah university
CEO of simulation center
Dr.Sundos Al Douayhi
Taibah University
College Dean
Dr.Nabeeh Bajunaid
Royal Commission Medical
Centre
Medical Director
Dr.Fuad Alshuaibi
Royal Commission Medical
Centre
Medical Affairs
Director
HADEEL HAKEEM DAQEEQ,PhD
Chief nursing dirctor / Education& International training / Quality Manager / Anatomy Lecturer
Afghani from a Saudi Mother
Riyadh, Saudi Arabia
adpmlw@r.postjobfree.com
29/06/1982
PERSONAL SUMMARY
AREAS OF EXPERTISE
ACADEMIC QUALIFICATION
WORK EXPERIENCE
COMPETENCIES
CHARACTER REFERENCE
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