adpmli@r.postjobfree.com @MIOLA_LEE 062*******

081*******

MILLICENT LUCYLLE MHLOPHE

MLM

CAREER OBJECTIVE

I have experience in an office

environment and I am comfortable

using telephone systems as well as

office equipment. I am at offering

help, advice and information. I have

good IT skills including advanced

use of Microsoft Office 365, good

organizational skills, and I am an

excellent communicator, a quick and

accurate worker with a good

memory, I am welcoming, confident

and friendly people person', always

smartly

presented. Polite and

professional with colleagues and

members of the public, I am seeking

a more customer facing role with

greater responsibilities.

SKILLS & ABILITIES

Profound proficiency in speaking

and writing English, Good

telephonic skills, verbal

communication, Professionalism,

listening skills, customer focus,

handles pressure and an amazing

ability to talk and advise people and

teach them

MILLICENT LUCYLLE MHLOPHE

FRONT OFFICE RECEPTIONIST

EXPERIENCE

MIDRAND CONFERENCE CENTRE

FRONT OFFICE RECEPTIONIST

05 January 2015 — 2 January 2019

Greeting clients, attending to their queries. directing them to the relevant department, answering telephone enquiries. Telephone & front desk reception. customer service, filing, database& records, Management, Executive and Administrative Support, Reports and Spreadsheets, Complaint handling, Data Entry, checking in & out guests, taking payments for accommodation, food& beverage, cashing up at the end of the shift

MULTI-PEK POWER SYSTEMS

FRONT OFFICE RECEPTIONIST

07 January 2019 – 17 August 2020

Answering phones in a friendly and professional manner, screening phone calls and redirecting them as required, scheduling appointments, preparing meeting rooms, greeting clients and visitors with a positive and helpful attitude, assisting guest with finding their way around the office, announcing. Assisting with variety of tasks including photocopying, scanning and taking notes and making travel plans, assisting colleagues with administrative tasks, help in maintaining the front desk keeping it neat & tidy at all times, ensuring that company information, property and personal staff information is treated confidentially, filling and retrieving information from archives, responsible for keeping records of stock purchasing of office supplies. Preparing CVs for interviews and working closely with Human Resources

(HR)

MLM MILLICENT LUCYLLE MHLOPHE

2

CORE

QUALIFICATIONS

IT Literate. working in an office

environment, switchboard and

telephone systems, social media

manager, designing media content

and designing company brochures

EDUCATION

MATRIC 2013

Walmer High School

Matric certificate obtained symbol B

Waitressing and bar training

Apex and Plus Point with HTl- Hospitality Technology Travel and Tourism — Pearson Institute

BSc degree in information Technology (Richfield Graduate Institute Modules: Programming, Web Technology, Network Engineering, Information Systems

COMPUTER SKILLS

Microsoft Office 365, Windows 10, Mac OS, Social Media Management (Facebook, Twitter, Instagram, LinkedIn and Tumbler, Pinterest and Canva.com

ARCHIEVEMENT AND LEADERSHIP

High School Class Representative, Head Library Prefect, Librarian, School Magazine Writer, achieved a certificate in a workshop with BBC and Ricochet Publishing Company, achieved a certificate in the English Micro scholarship Programme sponsored by Fulbright Association in the United States of America.

MLM MILLICENT LUCYLLE MHLOPHE

3

REFERENCES

1. Mudzimu Mate

Director

Multi-Pek Power Systems

083******* / 011*******

2. Zama Kunene

Line Manager

Midrand Conference Centre

061******* / 011*******

Contact this candidate