Kyle Tarr

adpml1@r.postjobfree.com 219-***-****

Committed leader with over 15 years of experience in developing solutions to meet customer and client needs. Known for engaging with staff through positive collaboration and consistent coaching to recognize and reward hard work without sacrificing quality or safety. Relationship builder with excellent customer service and conflict management skills to develop and maintain client networks.

Professional Experience

Tj Maxx Warsaw, Indiana

Store Manager July 2012 - Current

●Engage with 60+ team members daily by coaching, training and managing performance to maintain store accountability, resulting in membership to the President’s Club society

●Develop client and customer relationships by exercising appropriate policy application and discretion to deliver above and beyond service

●Exceed profit goals by leveraging extensive sales expertise to increase revenue 3.5 million dollars in FYE 2014 - FYE 2019 by successfully implementing leadership goals to add value and control costs

●Illustrate diplomacy by building cross-departmental working relationships to provide a centralized workflow for the customer

●Facilitate collaborative communication by listening actively to issues to design effective and immediate solutions to complex problems

Target Corporation Muncy, PA July 2003

Senior Team Lead April 2008 –July 2012

●Demonstrated strong leadership by managing 60 team members to meet daily, hourly and weekly goals

●Instilled a strong work ethic by leading by example, engaging positively with team members frequently to create a positive work environment

●Leveraged conflict management proficiency by working with vendors and customers to gather issue information and implement balanced strategies to move forward

●Exhibited planogram, merchandising and marketing knowledge by positioning products based on season and current promotions to maximize sales

●Maximized safety by enforcing policies and procedures to maintain a clean and safe working environment

Team Lead January 2003 - April 2008

●Equalized employee workload by managing schedules and understanding performance metrics to reduce guest wait times by 40%

●Opened 10 new stores by coordinating with up to 100 team members across the region to meet project timelines and reduce potential delays

●Managed employee performance by documenting accomplishments and areas for improvement for 80+ direct reports to provide training and quality customer service

●Hired 250+ new employees by screening, interviewing, and recruiting candidates to create an efficient team

Additional Experience

Team Member, Target Corporation

Core Competencies

Leadership, Relationship Management, Conflict Resolution, Performance Management, Customer Service

Education / Certifications

High School Diploma, Edison Jr/Sr High

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