Laundry Attendant Room
Resume:
Hnin Thazin
Kyimyinttine Township,
Yangon, Myanmar
adpmje@r.postjobfree.com
Date Of Birth- 9. 7. 1974
Summary
Highly energetic, hardworking, team player. Had over 8 years working experience in abroad (Abu Dhabi) in hospitality industry. Had over 12 year’s professional local experience in hotel laundry industry.
Skilled in Negotiation, Management, Customer Service and Complaint handling.
Education
First Year (B.A) – Yangon University
Certificate in Delighting Customer (Shangri-La Care 1)
Certificate in Recovery (Shangri-La Care 2)
Certificate in Care for Colleagues, Customer and Business Partners (Shangri-La Care 3)
Starwood On Job Training: Service culture Pathway
St. Regis Butler service
Service Recovery Model
Master Key Handling
Opera training
Handling Micros.
Work Experience
Laundry Attendent (Uniform room)
Hilton Hotel, Habtoor Palace (Dubai)
From August 2021 to present
-Responsible for uniform receiving and sorting
-Distribute clean uniforms to personnel according to hotel specifications
-Report directly to laundry supervisor
-Communicate verbally and written with other staffs in an attentive, friendly, courteous and service – oriented manner.
Laundry marker/checker/presser
St. Regis resort & spa (Saadiyat Island, Abu Dhabi)
From March 2013 to present
-Report directly to laundry manager and responsible for the Guest laundry dry cleaning/washing/ finishing and packing.
-Cleanliness of the work environment, marking machine, packing machine, micros for guest laundry posting.
Room Attendant
Qarat Alberi (Shangri-La’s Hotel), Abu Dhabi (UAE)
From Sep 2009 to Sep 2010
-Responsible for Guest room cleanliness, amenities, bed Linen, bath linen exchanging, bed making, turn-down service.
Room Attendant
Barr Al Jissah Resort & Spa (Shangri-La’s Hotel), Sultanate of Oman.
From December 2008 to September 2009
-Responsible for Guest room cleanliness, amenities, bed Linen, bath linen exchanging, bed making, turn-down service.
Linen Supervisor
Hotel Yangon
From 2007 to 2008
-Report directly to Ex- Housekeeper, responsible for Rooms and F &B linens, Uniform issuance
- Mending, minor repair, ordering new uniforms and control of linen exchange
-Scheduling duty roster
-Conducting training for new & old laundry staff and seamstress.
Laundry Assistant supervisor
Sofitel Plaza Hotel
From 1997 to 2003
-Report directly to laundry manager and responsible for entire laundry operation.
-Scheduling duty roster.
-Oversee cleanliness of the Laundry Department.
-Coordinate with the outlets to provide clean linen for both Room and F&B.
-Conducting training for the associates.
-Manage chemical inventory and ordering.
-Supervise of the daily guest laundry revenue report, productivity report, monthly productivity report, P&L, Revenue forecast, budgeting.
Linen Attendant
Sedona Hotel
From 1996 to 1997
-Report to Linen Supervisor.
-Responsible for uniform and linen exchanging, inventory and report for discarded, replacement, need to order, cleanliness of the work place and environment.
Laundry Attendant
Summit Parkview
From 1995 to 1996
Responsible for guest laundry and uniforms washing, dry-cleaning, pressing and packing.
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