DARRYLE E. MELTON
*** **** ****** ***** *****: adpmdx@r.postjobfree.com Saint Augustine, Florida 32086 Phone: 904-***-****
OBJECTIVE
A challenging management position in which my education, extensive related experience and dedication will offer opportunity within the organization for contribution and advancement.
PROFILE
Project Management with Software and Hardware Implementation
Certified Technical Training Instructor
Thirteen Years of Active and Eight of Reserved Military Service (U.S. Air Force)
EDUCATION
Technical Training Instructor, U.S. Air Force, 1984
Aerospace Management, Community College of the Air Force, 1991 Management and Business, Excelsior College, future date 2023
EMPLOYMENT HISTORY
2005 to Retired Assistant Store Manager (FT – 50 hrs)
Store Operations
Lowe’s Home Improvement, Inc. Graysville, Alabama
Key carrier for one of the largest home improvement companies. Responsible for meeting and exceeding store forecasts, training personnel, managing people and resources. Exceeded budget in all departments every year. Received the Lowe’s Sales Ring in 2009 for superior sales and supervision. Helped manage two stores that exceeded a million dollars in one week several times. Continuously exceed sales forecast each week by training personnel, merchandising and exceeding the customer expectations. Use reports to forecast and manage people and resources. Selected by the Marketing Director as District Trainer for department managers during interventions. Selected as Sales Floor Employee of the Month, June 2014.
2003 to 2005 Implementations Team Lead – Birmingham (FT – 60 hrs)
Client Services
Marketron International Birmingham, Alabama
Lead a team of systems consultants that travels to client sites to install and configure the system and train clients in its use. Key responsibility includes providing support for clients of Marketron’s traffic, sales, and billing systems in the television and radio industry. Trains clients via internet and updates course material. First member of the new Implementation Team and first Team Lead in Birmingham.
2001 to 2003 Technology Manager (FT – 45 hrs)
Technology Department
Always There In-Home Care, Inc. Hoover, Alabama
Totally responsible for the technical advancement of the company. Developed the first website using FrontPage 2002; set up the company email system; developed and implemented the staffing and payroll system; set up the first Local Area Network with remote access and internet-sharing with a DSL line; increased productivity by going from one computer and tons of manual generated paperwork to ten computers and very little paperwork, turning paper to electronic entry forms, as a result played a major
part in increasing clients by 300 percent.
1999 to 2001 Supervisor, Operations Command Center (FT – 40 hrs)
VerizonOnline Project
TeleTech Birmingham, Alabama
Supervise the Force Management Staff responsible for Real Time Support. Also, provide Weekly Headcount Report Updates, management of employee table, processing of employee status changes, distribution of daily production reports, supervisor/agent incentives, stack rankings, and performance reviews. Wrote Escalation and IntraDay Reporting Procedures. Also selected as the first Webmaster and
TeleInstall Supervisors.
1996 to 1998
Implementation Specialist (FT – 60 hrs)
Customer Service and Installation
OmniCell Technologies, Inc. Birmingham, Alabama
Managed the implementation timelines for the States of Alabama, Florida, and Tennessee. Conducted validations. Conducted interface testing using Windows NT; set up the servers and workstations, designed and conducted customized user training. Upgraded hardware and software. Answered service calls from customers and headquarters to correct minor and major issues with hardware and software.
1995 to 1996 OmniCell System Administrator (FT – 40 hrs)
Materials Management
Brookwood Medical Center Birmingham, Alabama
Maintained the OmniCell system in good and functional working condition. Maintained data and system integrity. Managed inventory using productivity reports and trends. Attended the OmniCell training workshops and assumed responsibility for hospital and department training. Developed policies and procedures for utilization of the system. Coordinated scheduling of go-live and post-live coverage.
UNITED STATES AIR FORCE (Full Time 40 hours for each job)
1991 to 1995 Chief, Information Management/Class Management
Air University Contingency Wartime Planning Course
Maxwell Air Force Base Montgomery, Alabama Supervised and published all students training material while maintaining inventory for all classified material including Top Secret. Directed $493,000 student training budget overseeing 45 quota managers in the Department of Defense. Certified Total Quality Management facilitator presenting training briefings to 800 students annually. Received Meritorious Service Medal.
1989 to 1991 Chief of Management Operations
Advanced Cruise Missile, System Program Office
Wright-Patterson Air Force Base Dayton, Ohio
Responsible for supervision of Management Operations Office, which included control of all classified material including Top Secret in 20 locations. Conducted inspections and approved file plans. Operated travel courier program, administrated all administrative personnel training, and supervised supply and facility managers, secretaries. Received Air Force Commendation and Air Force Achievement Medals.
1988 to 1989 Chief of Logistics Plans Administration
Logistics Plans Division
Comiso Air Station Sicily, Italy
1984 to 1988 Instructor, Air Force Information Management Course
3400 Technical Training Group
Keesler Air Force Base Biloxi, Mississippi
1981 to 1984 Chief of Command Section Administration
823rd Civil Engineering Heavy Repair Squadron
Hurlburt Field Ft Walton Bch, Florida
1979 to 1981 Word Processor Center Operator
5010th Civil Engineering Squadron
Eielson Air Force Base Fairbanks, Alaska
SUMMARY OF QUALIFICATIONS
Technical Training
Computer Hardware Installation… Microsoft Office, Publisher, Windows 98, 95, NT, XP, XP Pro…
WordPerfect… GTE Internetworking… ADSL Support… DSL Installations…
Management Training
Project Management… OmniCell System Administrator… Advanced Leadership and Management… Materiel Management… Technical Training Instructor… Aerospace Management… TQM… Lowe’s Department Manager Training… Lowe’s Management Training Program for Assistant Store Managers
PERSONAL
Excellent health… Non-smoker… Willing to travel…
INTEREST
Sports… Photography… Reading… Sports Cards…
REFERENCES
Furnished on request