Passenger Service Customer
Resume:
ABOUT ME
Responsible, Reliable, Detail-oriented and safety-focused professional Heavy
Driver with 10+ years of a clean driving record of transporting passengers safely and pleasantly. Possess excellent customer service skills and expertise in defensive driving techniques.
I can add value to your organization by always ensuring your customers receive the best service possible.
Focus on a secure and responsible career opportunity, where I can share and utilize my breadth of experience and skills while making a significant contribution to the success of my employer and employees growth. WORK EXPERIENCE
Noushad Ibrahim
Heavy Driver
Nationality: Indian
CONTACT
LinkedIn: https://
www.linkedin.com/in/noushad-
ibrahim-38b1011a0
Skype: live:.cid.
1efd7e6d31a6a9c9
Whatsapp Messenger: 91 759
4862 593
India
***********@*****.***
03/2019 – 11/2020 – Riyadh, Saudi Arabia
Duties& Responsibilities;
• Inspected and maintained vehicles supplies such as gas, oil, water, tires, lights and brake functions to ensure the vehicle remains in working proper conditions.
• Demonstrated safe driving by observing all the road rules and ensuring passenger safety.
• Following the planned route and schedule for departure time and stops.
• Coordinated training programs and curriculum to train new drivers on a safe public transportation culture.
05/2016 – 09/2018 – Kuwait City, Kuwait
Duties and Responsibilities;
• Safely operated by the defensive driver standard with particular attention to the taxiway crossing an aircraft movements
• Ensure assigned tasks are completed on time and followed appropriately with all safety procedures
• Assigned for courteous, prompt, accurate and handling while operating equipment and moving vehicles such as passenger step ladder, conveyor belt, tug, Lavatory service truck, potable water truck and pax bus 01/2013 – 08/2016 – Cochin, India
Duties and Responsibilities;
• Reporting equipment malfunctions information to supervisor for immediate repair attention to avoid creating any flight departures delays
• Coordinated with ramp agent to verify baggage was placed on the correct ongoing flight
• Transported airside airport passengers in comfortable and maintained safety procedures at the all-time
05/2003 – 10/2009 – Dubai, United Arab Emirates
Duties and Responsibilities;
• Safely transported passengers over-scheduled routes and authorized stops
• Provided excellent customer service to passengers and general knowledge about Bus routes and local area network.
• Reported delays, accidents or any other traffic situation by using mobile two-way radios
Bus Captain
Public Transportation Company, Sapteco
Heavy Driver/Operator
National Aviation Services, International airport
Ramp Driver /Operator
BWFS,Cochin international airport
Public Transport Driver
Road and Transport Authority, Dubai
PROFESSIONAL SKILLS
HONOURS AND AWARDS
EDUCATION
PASSPORT DETAILS
DRIVING LICENSE DETAILS
• Inspecting the vehicle thoroughly before and after the trip.
• Communication and interpersonal skills
• Time management and team collaboration
• Passenger service and hand-eye coordination
• Defensive driving practices
• Safety is conscious of laws and traffic regulations.
• Map proficiency/Gps
• Physical health and visual ability
• First Aid/CPR
• Flexible to work in the morning, afternoon, evening and weekend
• Proficient in English, Arabic, Hindi and Malayalam. Areas of expertise
COMMUNICATION SKILLS
12/03/2019
19/01/2008
10/07/2007
07/2009
successfully passed training session in Articulated bus and Double Decker bus( Scania, Mercedes, Volvo)
• Customer and quality service campaign, conducted by Raptdev, France and Sapteco, Riyadh, Saudi Arabia
• Excellency Award for Best Public Bus Driver from Road and Transport Authority, Dubai, UAE
• Customer service and quality awareness campaign
conducted by CUTA, Canada and RTA, Dubai
Achievement Certificate
15/03/1990
• Secondary School Leaving Certificate
• Place of issue: Cochin
• Date of issue: 02/11/2021
• Date of expiry:01/11/2031
Passport Number: V4109621
30/12/1991
UAE License Number::693132(3,5,6)Expired in 24/06/2013
Contact this candidate