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Passenger Service Customer

Location:
Ernakulam, Kerala, India
Posted:
December 10, 2021

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Resume:

ABOUT ME

Responsible, Reliable, Detail-oriented and safety-focused professional Heavy

Driver with 10+ years of a clean driving record of transporting passengers safely and pleasantly. Possess excellent customer service skills and expertise in defensive driving techniques.

I can add value to your organization by always ensuring your customers receive the best service possible.

Focus on a secure and responsible career opportunity, where I can share and utilize my breadth of experience and skills while making a significant contribution to the success of my employer and employees growth. WORK EXPERIENCE

Noushad Ibrahim

Heavy Driver

Nationality: Indian

CONTACT

LinkedIn: https://

www.linkedin.com/in/noushad-

ibrahim-38b1011a0

Skype: live:.cid.

1efd7e6d31a6a9c9

Whatsapp Messenger: 91 759

4862 593

India

adpmcg@r.postjobfree.com

+91-759*******

03/2019 – 11/2020 – Riyadh, Saudi Arabia

Duties& Responsibilities;

• Inspected and maintained vehicles supplies such as gas, oil, water, tires, lights and brake functions to ensure the vehicle remains in working proper conditions.

• Demonstrated safe driving by observing all the road rules and ensuring passenger safety.

• Following the planned route and schedule for departure time and stops.

• Coordinated training programs and curriculum to train new drivers on a safe public transportation culture.

05/2016 – 09/2018 – Kuwait City, Kuwait

Duties and Responsibilities;

• Safely operated by the defensive driver standard with particular attention to the taxiway crossing an aircraft movements

• Ensure assigned tasks are completed on time and followed appropriately with all safety procedures

• Assigned for courteous, prompt, accurate and handling while operating equipment and moving vehicles such as passenger step ladder, conveyor belt, tug, Lavatory service truck, potable water truck and pax bus 01/2013 – 08/2016 – Cochin, India

Duties and Responsibilities;

• Reporting equipment malfunctions information to supervisor for immediate repair attention to avoid creating any flight departures delays

• Coordinated with ramp agent to verify baggage was placed on the correct ongoing flight

• Transported airside airport passengers in comfortable and maintained safety procedures at the all-time

05/2003 – 10/2009 – Dubai, United Arab Emirates

Duties and Responsibilities;

• Safely transported passengers over-scheduled routes and authorized stops

• Provided excellent customer service to passengers and general knowledge about Bus routes and local area network.

• Reported delays, accidents or any other traffic situation by using mobile two-way radios

Bus Captain

Public Transportation Company, Sapteco

Heavy Driver/Operator

National Aviation Services, International airport

Ramp Driver /Operator

BWFS,Cochin international airport

Public Transport Driver

Road and Transport Authority, Dubai

PROFESSIONAL SKILLS

HONOURS AND AWARDS

EDUCATION

PASSPORT DETAILS

DRIVING LICENSE DETAILS

• Inspecting the vehicle thoroughly before and after the trip.

• Communication and interpersonal skills

• Time management and team collaboration

• Passenger service and hand-eye coordination

• Defensive driving practices

• Safety is conscious of laws and traffic regulations.

• Map proficiency/Gps

• Physical health and visual ability

• First Aid/CPR

• Flexible to work in the morning, afternoon, evening and weekend

• Proficient in English, Arabic, Hindi and Malayalam. Areas of expertise

COMMUNICATION SKILLS

12/03/2019

19/01/2008

10/07/2007

07/2009

successfully passed training session in Articulated bus and Double Decker bus( Scania, Mercedes, Volvo)

• Customer and quality service campaign, conducted by Raptdev, France and Sapteco, Riyadh, Saudi Arabia

• Excellency Award for Best Public Bus Driver from Road and Transport Authority, Dubai, UAE

• Customer service and quality awareness campaign

conducted by CUTA, Canada and RTA, Dubai

Achievement Certificate

15/03/1990

• Secondary School Leaving Certificate

• Place of issue: Cochin

• Date of issue: 02/11/2021

• Date of expiry:01/11/2031

Passport Number: V4109621

30/12/1991

UAE License Number::693132(3,5,6)Expired in 24/06/2013



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