Customer Representative Urdu

**/**/**** - */**/**** Teleperformance

Aatif Aslam Arai

Mumbai Maharashtra

900-***-**** Aatifarai @gmail.com

OBJECTIVE

Obtain a job as a customer representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company.

EXPERIENCE

Customers service

RESPONSIBILITIES :

*Take ownership of customers issues

*Escalate unresolved issues to the appropriate internal teams

*Collect prompt and accurate feedback from customers

* Documents knowledge in the form of solution articles

*Developing and documenting knowledge into helpful content ACADEMIC QUALIFICATIONS

* B.sc - Urban college Dapoli

Mumbai university, June 219

*HSC- National college Dapoli

Mumbai university Feb 2016

SKILLS

Good communication skills

Positive attitude

Can adopt to any kind of situation

Ability to use positive language

Ability to work long hours, often under pressure

Sincere,polite,honest and team player

COMPUTER PROFICIENCY

OPERATING SYSTEM : Windows 2007, XP, Vista

APPLICATION SOFTWARE : Ms Office(ms word), Spread sheet(ms excel), PowerPoint, Internet Web Browser.

LANGUAGES

English, Hindi, Urdu, Marathi

PERSONAL DETAILS

NAME : Aslam ismail Arai

PASSPORT NO : U B

DOB : 24/09/1997

GENDER : Male

MARTIAL STATUS : Single

NATIONALITY : Indian

DECLARATION

I hereby informe that the details and information given above are complete and true to the best of my knowledge

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