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Matric Call Centre

Location:
Johannesburg, Gauteng, South Africa
Salary:
12000
Posted:
December 10, 2021

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Resume:

CIRRICULUM VITAE OF

HASEENA MOSSA

Cell: 073-***-****

Email: adpmag@r.postjobfree.com

OVERVIEW

I believe that my strong background and extensive experience in the laboratory and administration make an appropriate candidate for the position applied. I am a senior administer with 5 years’ experience working in a laboratory field. I strongly believe I can perform well at all duties and delegated duties required for any position I should apply for. I am a hardworking, driven and have good coaching and leading abilities. I strive to give my best in all given situations and aim for consistent excellence. I enjoy helping others and working in a team and is able to work independently if required. I have also received excellent feedback from my previous employer, which proves my strong commitment to perform my responsibilities in a professional and effective manner. PERSONAL DETAILS

Date of Birth

Nationality

24 June 1995

South African

Gender Female

Marital Status

Health

Single

Excellent

Driver’s License License code 8

Languages English, Afrikaans

Notice period

EDUCATION

Immediately

2013

SUBJECTS

English, Maths,

Geography, Life

science, Business

Matric Nirvana Secondary School

Diploma

studies, Afrikaans,

Life orientation

2014.TERTIARY

EDUCATUON.ITS

COLLEGE

SKILLS

Computer Skills - Microsoft Word / Microsoft Excel / Microsoft PowerPoint

- Microsoft Outlook / Internet / Email

Personal Skills - Strong Interpersonal Skills / Strong Communication Skills

- Planning/ Organising / Dynamic

- Focus on Service Excellence

- Attention to detail

- Quality Focused

- Reliable

Professional skills - Client Relations /Business administration

- Communication skills/ Organisation skills

- Customer service/Events planning

- Pathology administrator

EXPERIENCE:

-CALTEX K43

(Forecourt Manger)

2015 January to December

Administer duties/management duties

Data capturing /shift control/filling/managing shifts and Forecourt amendments/generating of staff wages

/emails/handling of bulk cash on site/allocations/sending quotes to clients and all queries from a quote perspective

-LANCET LABORATORY

(Pathology administrator / receptionist)

2016-to date

Administrator duties /receptionist

Administrates the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded to facilitate the speedy processing of samples in terms of service objectives. Call centre agent

Multi skilling

Managing of reception area

Ordering and managing stock control

Process sample registration and queries according to set standard operating procedures. Ensure dispatch of specimens for processing in accordance with prescribed standard operating procedures & monitors progress & filling of reports including handling queries & report delivery in line with prescribed turnaround time.

OLDER EXPERIENCE

-CROSS ROADS SERVICE STATION

(ADMINISTATOR DUTIES)

2014-December

Administrator duties

Data Capturing /filling /relating with customers/invoicing /shift control/application assessor

REFERENCES

-CROSS ROAD SERVICE STATION

SAFIYAH MOSSA

OWNER

076*******

-CALTEX K43

EBRAHIM VALLY

OWNER

083*******

-LANCET LABORATORY

SAMEERA HOOSEN

TEAM LEADER

079*******

Haseena Mossa CV 2021



Contact this candidate