Introduction:

As a successful and passionate Assisted Living/Memory Care Administrator for more than fifteen years. I am a strong leader with a humble character. I will admit when I am wrong and take criticism as an opportunity for growth. I have experienced an exciting, rewarding, and welcomed the challenges this profession brings with it as well as providing successful leadership. I have dramatically improved census and profitability in my communities as while at the same time been successful at developing a caring, professional staff. I have managed and controlled expenses, possess excellent interpersonal abilities, including tact and flexibility, care and concern for the residents. I bring with me my ability to use independent judgment and discretion. I have a deep commitment to residents, their families, as well as my staff. As a RCFE Administrator since 1998 I have been responsible for licensing, positive surveys, creative sales, marketing programs, developing a cohesive, dedicated staff. I have taken financially distressed communities and been responsible for achieving significant “turn-around” from loss to profitability which I credit my accomplishment by restructuring of staff, planned budgeting, census development as well as providing a home like environment, safe, secure with an enjoyable atmosphere. As a RCFE Administrator/Title 22 Consultant, I have licensed residential properties for individuals/investors wanting to enter this business arena. I have a wide array of experience from wonderful home like six bed RCFE Board and Care to large Senior Assisted Living/Memory Care Communities. This variety certainly has provided me with a well-rounded attitude of the importance to provide multiple options of a lifestyle for seniors and our eldaerly. I am currently seeking a community that provides the highest quality of care to its residents and is seeking to find a great leader who never questions their vision and what needs to be accomplished. It has always been my belief that no one person earns success alone. It’s achieved by the team they work and surround themselves with. I continue to be passionate about what I know and care about. It does shine through, and people will follow.

Professional Experience:

REGIONAL FACILITY OPERATOR/ED/ October 2019-May 2020

ADMINISTRATOR/ASSISTED LIVING/MEMORY CARE

SERENITY CARE HEALTH, LLC

Woodland Hills, San Gabriel, Sierra Madre,

Monrovia, Fullerton

Overseeing operations of five communities/Administrators. Facilities including, two 90 bed, three 6 bed. Collaborating with Director of Sales to reach resident occupancy goals, exceeding occupancy goals. Day-to-Day operations, managing, developing, hiring, training, job performance reviews, encourage and promote successful teamwork, department budgets, payroll, timesheets. Identify and develop plan of correction of problem areas. Maintaining state compliance. Ensuring the highest quality of care for residents. Exceeding current occupancy limits to insure a future waitlist. Relationships/compliance with outside agencies, construction, fire & safety, health department, state licensing. Implementation of facility construction, unit remodels. I am a strong leadership force in operating a successful community. My good clarity leads to great achievements. I am clear and concise at all times-there is no question of my vision and what needs to be accomplished. I possess energy and passion in what I do.

EXECUTIVE DIRECTOR/RCFE ADMINISTRATOR May 2019-August 2019

ASSISTED LIVING/MEMORY CARE

Woodland Hills, CA 91364

Responsible for day-to-day operations of 200 room community. Oversee, manage, develop, organize all aspects of operations, appoint, consult with department managers. Development of team, department budgets. Maintaining facility compliance with state regulations. Ensuring the highest quality of care for residents and building strong relationships with families. Identify a plan of corrections of problem areas. Compliance with outside regulatory Agencies, CCL, Health Department, Fire & Safety.

ESTATE MANAGER/PRIVATE

HIGH PROFILE INDIVIDUAL/UNDISCLOSED August 2018-May 2019

LOS ANGELES, CA

Responsible, oversee day to day operations of estate. Staffing, hiring, training, estate budgets, financial correspondence with outside resources. Initial set up of substantial insurance policies, life, health, multiple property policies. Intense training including precise health care, food preparation, medication delivery. Organization, and responsible for

employee files, including, health, vacation, sick pay/leave. On call for emergencies on the property.

(12/2017 - 8/2018) Sabbatical to re-unite with family member serving oversees and operating family business out of state.

*Sunrise Senior Living

Playa Vista, CA

Assisted Living Coordinator April 2016 – December 2017

Responsible for overseeing all care and services for residents. Plan, organize, develop, lead the overall operations of the assisted living neighborhood in accordance with federal, state, local laws. Facilitating of individual service plans, daily assignment sheet development, monitor ongoing process and practices. Resident move-in assessment, reviewing of resident file prior to move-in. Scheduling family, social worker, discharge planner meetings, coordinate the health care needs of the residents, maintain current resident files and service plans. Understand and implement resident’s change of care services, communicate with families and physicians. Strive for excellent quality of service delivery as measured in the QSR process, develop and implement appropriate plans of action to correct identified deficiencies in compliance with community expectations and other regulatory compliance. Managing the Assisted Living department, processing of monthly expenses, budget, monthly department supply orders, recruiting a high-quality team, lead care managers, reference checks, hiring, training, scheduling for all team members in department, vacation, sick, bereavement, time clock exceptions, ninety- day probation annual performance reviews. In charge of termination process, coaching, disciplining, group training in the assisted living neighborhood, daily stand up department meetings, cross over of team shifts, department head meetings, town hall, quality improvement meetings. Proficient computer skills, with the ability to learn new applications. I do possess the dedication to seniors, and their well-being as well as being s strong force in operating a successful, thriving community. I believe this to be essential.

LONE STAR ALARM/VIDEO SECURITY SERVICES

San Fernando Valley, CA April 2015 - March 2016

Sales Field Representative

Marketing/Sales, alarm, camera surveillance, parking lot enforcement, security patrol. Providing security services to retail centers, small business, commercial, residential properties. Presentation of security observations, safety issues, security recommendations, risk management. Initial walk through of properties to make recommendations and when needed observe existing security systems. Presentation proposals of all recommended services/equipment and prices to Owners/Landlords, CEOs, Property Managers. Initial research of contacts of all prospective clients. Marketing tools such as Business Journals for local business sales and or leased properties. I have been very successful in working closely with contacts of substantial real estate business and residential properties. With my experience I have acquired in the field of Security Services and in other professional arenas I have been successful in gaining the trust of my clients in my recommendations in providing safety for their businesses and homes.

SECURITY GUARD /PATROLPERSON

LICENSED BY THE STATE OF CALIFORIA Aug. 2014 - June 2017

Trained in providing safety for the public. Public Events, Concerts, Sports Games, Private Events. Providing written incidents reports to Law Enforcement Agencies. Making exceptional judgment calls, attention to detail and surroundings. Professional at all times, excellent conduct with authority…presenting and receiving. Skilled in observing and detouring possible safety situations before presenting themselves.

Central Casting, Burbank, CA

Background/Extra P/T Sept. 2010 – Nov. 2013

Background Actor, Featured Roles for Television and Feature Films. Working directly with Directors/Producers, Wardrobe and Make-up Departments.

Friesian Films, Chatsworth, CA

Co-Founder Documentary Feature Film Producer Oct. 2009 - Sept. 2011

Responsible for every aspect of documentary film production, investor

Development, funding, storyline/script writing, filming, and marketing. Coordinating, implementing of substantial Funding with Investors up to One Hundred million dollars.

*West Hills Retirement Center, West Hills, CA June 2002 - Nov. 2010

Administrator/Executive Director

This is an Assisted Living/Memory Care community and is family owned. It is a facility with 45 units, private and shared studio apartments. When I arrived, the building had no budget, no sales/marketing plan, an untrained staff, mediocre dining, and significant census challenges. I created and maintained the first ever budgets, census development

plan, implemented training, policies and procedures and dramatically improved the resident’s experience. Census increased by more than 80% and remained stable. The facility achieved profitability, which I maintained for over five years. I created an attractive, caring community that resulted in customer satisfaction with many family referrals. Developed and adhered to financial, marketing plans, prepared operational reports, expense management growth targets. Built strong employee, resident and community relations, developing strong local contacts with physicians, discharge planners, and community leaders. I held both Administrator and Marketing Director roles at the same time with much success. Developed operating budgets, census reports, represented the facility during licensing visits. Worked with construction crews, Fire Marshall, Pre-Licensing visits, supervised multiple department managers, Community Relations, Care Staff, Housekeeping, and Dining. Created a cohesive, caring staff. Oversaw payroll budgets, disability, worker’s compensation, and safety programs.

*Summerville of Tarzana, Tarzana, CA Sept. 2001 – Oct. 2002

Marketing Director/Administrator

Complete responsibility for all aspects of 120-unit Assisted Living/Memory Care facility

With high-demand population. Developed the community so that when I left the

Company the facility was at full capacity with an impressive waiting list. Continue as liaison for the implementation of census enhancement strategies, designed and implemented policies, procedures, prospective resident pre-qualification assessments. Planned, developed, organized, evaluated, and directed all elements of the marketing plan and programs. Responsible for and utilized community agencies, resources. Contact with media and other sources when new programs, promotions were developed. Developed and maintain direct contact with major resources, Hospital Discharge Planners, Social Workers, Physicians, office staff, and local businesses in the community. Designed a successful marketing strategy. Monitored census reports. Planned all marketing and sales events designed to continue census growth. Census never ran under five percent for facility. Summerville acquired by Emeritus Senior Living.

*Senior Care RCFE Consultant, Thousand Oaks, CA Sept. 2000 – Nov. 2001

Consultant

Consultant RCFE A and B application. Represent clients during the pre-licensing process.

Consult with investors, acting on behalf of investors in State interviews in licensing process. Represent commercial and private properties for future Investment and development. Supervised remodeling, including design, exterior and interior. Initial set-ups for pre-licensing, including fire-code inspections. Responsible for facility receiving operating license. Hiring trained staff, develop operational budgets, hiring and training of Administrators.

*Markham Home Residential Care, Thousand Oaks, CA Sept. 1998 - Oct. 2000

Owner/RCFE Administrator

Completed California State 40-hour RCFE Administrator course. Received Administrator License. California RCFE license granted for facility including dementia residents. Oversaw compliance with government agencies, Department of Social Services/CCL. Maintain all state regulations, and other practice specific authorities, payroll, facility budget, insurance, Worker’s Comp. employee relations, grievances, employee policies and procedures, sick leave, vacation, bonus hours, holidays, recruitment, screening, employee compliance safety program, staff training, medication, resident care, resident assessments, marketing plans, strategies, including contact with physicians, discharge planners, local business leaders.

Education:

Business Management, Administration of Justice Jan. 1977 - 1979

Associate Degree

Moorpark College, Moorpark, CA

License:

California RCFE Administrator license Sacramento, CA Sept.1998 - Sept.2020

State Department FBI/DOJ May 2019-Current Clearance

First Aid/CPR/AED Adult & Infant July 2018-2020

*References upon request

Contact this candidate