Freight Payment, Home Preservation Spec, Office Manager
Resume:
Patricia Short
McBee, SC ****1
Cell 803-***-****
**********.****@*****.***
Employment History:
Feb. 2020 to Sonoco Products - Hartsville, SC
Oct. 2021 Freight Payment – Recruiting Solutions
Pay Freight bills that are sent to my queue. Research and Identify the
correct Plant that is to be charged for the Freight bill that is being
sent in by the Carrier. Complete tasks as assigned by the Manager.
Aug. 2019 to Assurant – Florence, SC
Jan. 2020 LoanCare Customer Service Rep. - Manpower
Answer calls in a call center. Help customers with Insurance
needs. Customers would call in to make sure the Insurance
Premiums are paid and or give us the new information if they
changed Insurance Companies.
Sept. 2017 to Prime Rate Premium Finance / AFCO – Florence, SC
October 2018 CIP Department – Contract with Olsten Staffing
Answer phone calls and make phone calls to customers that
have insurance with Prime Rate to get any and all information
needed to help fight terrorism and money laundering activities.
Sept. 2013 to Wells Fargo – Fort Mill, SC
May 2017 HPS with Reverse Mortgage started 11/2015 to 5/2017
Answer phones in call center atmosphere and make calls to
customers that have a Reverse Mortgage. We would get the
customers set up with repayment plans for the taxes and Insurance.
Special project: AIRL Letter Team started 12/2013 to 11/15
Create the OCC reports for managers and team members.
Create HP039 letters and HP134’s, while staying within
Government standards.
Train new employees for the Airl Letter Team with the letters
and the reports. Help HPS employees with creating an HP136
letter and an HP136 rework letter on the new system.
Home Preservation Specialist I - started 9/2013
Answer phones in a call center atmosphere from customers
calling in to get help with making their mortgage payments.
Review and list all documents received from the borrowers.
Update file and submit to underwriter for borrowers to get
approved for a loan modification.
July 2012 to Citi Financial – Fort Mill, SC
Sept. 2012 Document Retrieval - Adecco Temp Service
Review and list all documents received from the borrowers.
Update file and submit to underwriter for borrowers to get approved
for a modification.
Sept. 2009 to Albert’s Organics - Charlotte, NC
July 2012 Office Manager / Transportation Assistant
Act as local HR Support Rep. Coordinate divisional new hire
orientation and paperwork to accurately and timely submit to
HR at home office.
Create/modify invoices for billing; enter BOL credits into ALBsys.
Quality-check invoices for shipping to ensure proper billing.
Enter key food credits daily into the Accounting system and prepare
them to be sent out for billing verifying information with Quality
Control and Drivers, as needed.
Order and maintain all office supplies. Sort and distribute mail and or
UPS, send out UPS nightly.
Take and pick orders for customers calling in for a pick-up.
Make sure all truck drivers paperwork is following Albert’s
and DOT. Setup files for each driver, tractors and trailers, making
sure, the appropriate paperwork goes in appropriate files.
Call customers if drivers are running late.
Fill out the Route Profitability form once a week. Fill in the Freight
Out Sheet, Fuel Report, Miles and Per-Diems Report daily.
Perform all duties and responsibilities in an Ethical manner and in
accordance with Company policies and procedures.
Complete other duties as assigned by the Operations Manager.
Computer systems:
Customer Service in a call center.
Windows, Word, Outlook, Access, Excel, Lotus Notes, AS400,
Rels, Data Vision, Rush, RMS, Fidelity, CPI, Lynx, ALBsys, UPS
Phones (1 to 10 lines),
Filing (Alpha and Numerical)
Billing and Payroll.
Dear Sirs:
This letter is to express my interest in the position you have listed. Based on my skills
and the skills posted I am confident that I would be a great addition to your team. I am a team player. I have a great personality and I am very outgoing. I feel I am very professional. I am a take charge kind of person.
In my previous job with Albert’s Organics I took a workload off the Operations Manager to help him spend less time doing paperwork and more time concentrating on business of the warehouse and transportation. I picked up the computer systems with Albert’s Organics and Wells Fargo with ease.
My resume that highlights my ability, knowledge and expertise as someone who is
polished, shows initiative, works well individually as well as with a team, someone who
is willing to go the extra mile to exceed expectations.
I am excited about the position and the ability to help your department succeed. Thank
you in advance for your time. Please do not hesitate to contact me anytime if you have
any questions.
Sincerely,
Patricia Short
Contact this candidate