MELISSA AMMONS

CONTACT

850-***-****

adplz1@r.postjobfree.com

www.data4dummies.net

PROFILE

Charming, charismatic, multitasking leader.

Rare, old fashioned. integrity found in both personal and business dealings.

Quick learner, with problem solving skills that move projects to completion before scheduled tasks are dated to be due

Great customer and co-worker dynamics almost always available to speak to if I am needed for any questions and inquiries, never one too small to ask, so be sure to find your answers, if nowhere else, then with me.

SKILLS

Active Listening

Customer and Personal Service

Computers and Electronics

Administration and Management

Critical Thinking

Communications and Media

Psychology

Production and Processing

Troubleshooting

Repairing

Installation

Sales and Marketing

Social Perceptiveness

Clerical

EXPERIENCE

Computer Consultant/Technician

Self Employed

May 2015-Current

Operate electronic mail systems and coordinate the flow of information, internally or with other organizations. Provide services to customers, such as order placement or account information. Conduct searches to find needed information, using such sources as the Internet. Develop or maintain internal or external company Web sites. Learn to operate new office technologies as they are developed and implemented. Supervise other clerical staff and provide training and orientation to new staff. Use computers for various applications, such as database management or word processing. Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. Complete forms in accordance with company procedures.

Floor Manager/ Social Media Manager

Senor Mojito's Oyster Bar and Grill

Santa Rosa Beach, FL 32459

February 2010-October 2010

Management for the serving staff for all shifts. Along with the manager of social media promotion posts, for the big events lined up for both stages, indoor and outdoor. While catering to the local big named bands we kept in the mix with all of the out-of-town and varieties of bands brought in to boost revenue sales by over 60+% each weekend. Advertising the dates times, drink specials, along with food specials for the area to see was in the capacity of my Social Media Manager duties. Along with helping staff set up and maintain their "personalities" the public knew. The floor manager always stayed on the floor during the busiest shifts, and not only maintained the section she had but also had to respond to any wayward, albeit rare customer issues, or staff questions, needs, or financial ok' s on checks for all sorts of different types of requests. Making all schedules for the crew ensuring the correct personalities were working with compatible others was a weekly puzzle that was explored and raised morale for whole staff from the change in shifts with incompatible team members, all team members had their cash outs at the end of each shift to turn in showing the impressive sales each always managed to bring in, with great tip out percentages paid by all servers, even the bus crew and bar crew (oyster shucker) hourly rates stayed high enough to make our restaurant and bar a sought after place to not only be, but also to be employed by. Keeping the website updated daily, sometimes even hourly on our 2 decks food/drinks specials, we had on weekends with specialty bands was always on point on our main website, and our website was kept constantly up with the itinerary, menus, availability of certain dishes, and all restaurant happenings. customers and locals liked to stay in the circle even when not able to be there in person, so watching the site became an entertaining event, with live staff updates, and real time cameras doing live feeds to site. Planning the website was never meant to become such a huge part of the business, as it became, yet with each new epiphany, more traffic was brought in to both website and the physical location...with band nights bringing in almost 25% more revenue each night!

Server/Trainer/Food Expedition

Smiling Fish Café

Santa Rosa Beach, FL 32459

January 2008-February 2010

Training serving staff for a prominent cafe, located directly across from beach boardwalk at Blue Mountain Beach. Leading by example, while also maintaining my regular lunch crowd with exemplary service six days a week, with only one night weekly opening for dinner crowds, for which I would change roles in order to keep the busiest shift if the week we'll oiled as a machine by assisting the floor servers, and expedition of all gourmet Mediterranean dishes our chef had created for the evening. All bottled wine services, done in full-service etiquette, for all tables in restaurant presentation helped with sales in alcohol, along with bringing more clients back repeatedly, due to each one always left feeling like they were the special ones that evening. All regular server duties were also met each and every day with sales on my report always surpassing all other reports, due to the consistent promotion of which specials were being offered and the capacity to empathize and connect with all customers.

EDUCATION

FORT WALTON BEACH HIGH SCHOOL

Student

August 1991

Graduated 1995

UNIVERSITY OF WEST ALABAMA

Current Student

October 2019

Pending Graduation 2022

MASTER’S of Science in Psychology Applied Behavioral Science

For

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