OBJECTIVE: Confident and driven Individual with persuasive communication style

and relationship-building skills necessary for sales success and customer care optimization. Achieve sales goals consistently by learning products and customers inside and out. Keep customers coming back for more due to well-established trust and exemplary service.

During certain gaps in my CV, I had been writing for television on the likes of mamello on SABC 2, Tempy pushas on SABC 1, Technoratti on SABC 3 and Ashes to Ashes on Etv amongst others that include my own books that have been published.

I have an excellent telephone manner and a great work ethic that I believe will be valuable to your company. I am also a great trainer and manager who focusses on people development as no whole is greater than the sum of its parts.

EXPERIENCE

Johannesburg

November 2021 – Current

Independent contractor/agent

Lead Robot

Cold calling lead base to warm them up for an insurance campaign

(I intend to continue the contract as supplementary income alongside formal employment)

Johannesburg

April 2021 – October 2021

Junior Manager

I-Talk Financial Services

Manage and guide a Team of 8 Team Leaders and 80 agents to achieve set sales targets daily.

Project and plan for the growth of the campaign

Ensure all agent and team leaders concerns, goals and aspirations are planned for.

Ensure continuous growth of the campaign by exceeding growth expectations, thereby creating the necessary lea-way in the campaign in-house for more jobs.

Planning for “route of least resistance” sales process

Ensuring compliance with all legal and client protocols

Johannesburg

June 2019 - December 2019

sales Executive

Freeway Toyota

•Consistently met my short and long-term targets.

•Handled customer complaints with empathy and composure.

•Proactively participated in meetings and helped create new practices.

•Answered calls, responded to emails, and spoke with clients face-to-face.

•Processed a range of documentation and entered information into databases.

•Accomplished business goals with management of sales operation bringing in 7 sales per month. Identified new opportunities and customers with continuous monitoring of market and pipelines.

•Brought in an average of 11 sales per month during my stay.

•Top consultant in online sales where I was stationed while waiting to join the department I was hired for (new vehicle sales).

Johannesburg

February 2018 - June 2019

sales Executive

Lisa cars

•Consistently met my short and long-term targets.

•Handled customer complaints with empathy and composure.

•Proactively participated in meetings and helped create new practices.

•Answered calls, responded to emails, and spoke with clients face-to-face.

•Processed a range of documentation and entered information into databases.

March 2013 - December 2013

Financial Planner

My-Fin Financial Services

March 2012 - March 2013

December 2006 - December 2008

•Calling on cold & qualified clients to offer a range of insurance solutions Including but not limited to:

•Whole life, disability and severe illness

•Health insurance and medical aid

•funeral cover

•investment, education and savings vehicles

•short term personal lines.

· Financial needs analysis

· Quote generation

· Client presentation and take-on

Corporate and Portfolio consultant (promoted from call center)

One Plan Health Insurance

•Cold calling employer groups & presentation to management on Health insurance products

•· Employee sales presentation and subsequent take-on

· Telesales of health and pet insurance

· Client quote generation · Online client take on

Sales Manager (promoted from branch sales

consultant)

Capitec Bank LTD

•Cold calling on employer groups

•· Employer & employee power-point & non power-point presentations.

•· Set-up & management of large scale sales interventions to migrate clients.

•· Managing selected branch consultants during 3g based mobile take-on.

· Walk in client assessment, qualification and product offer.

· Loan qualification, capture and issue.

· Savings account capture, issue and maintenance.

· Arrears management, collection, salary conversion, pay-date management.

· 2IC

· Acting branch manager

February 2006 - November 2006

Telesales & door to door sales (contract)

Alchemy (labour broker)/Ownership Solutions

•Cold calling of potential clients from company generated leads base.

•· Pitched, closed and telephonically captured BBBEE clients. (contract)

· Cold calling of potential clients from self-generated base.

· Pitching and closing on one on one or community group basis.

· Installation setup and monitoring.

Johannesburg Business Consultant (contract)

April 2004 - January 2006

Discovery Consulting Services Tirisano

•Business support and training of broker base.

•· New business follow up/ tracking.

•· Broker compliance: t & proper requirements/ product knowledge.

•· Client presentations.

•· Client quote generation and take on

•Products included Life, disability, severe illness and medical aid

EDUCATION

Johannesburg grade 12

2002 Chinese kou Ting School

SKILLS

•Teamwork

•Problem-Solving

•Sales

•Customer service

•Leadership

•Handling conflict

Contact this candidate