BD CREATIVE

ANGELIQUE CREAMER

BACHELOR OF COMMERCE (B.COM.) – MANAGEMENT MARKETING

I have gained vast exposure and experience working in Aviation as an Executive Secretary and my main objective is to secure a challenging role within my areas of expertise. My cumulative experience leaves me with the ability to work under pressure, within deadlines, within teams, manage teams, work on my own, and be flexible with the work I do. I am an accountable, responsible individual and respect the need for confidentiality to privileged information. I empower colleagues to grow within organizations. I am receptive to new and fresh ideas, an attentive listener, and a strong believer in developing and maintaining trusting relationships. I am inherently curious, very energetic and dedicated to taking the business to a higher level. I would like to progress my career in a position within a company with integrity that suits my profile, which is fair recognition and rewarding, an exciting place to work, and prospects for growth. Thank you for your time and consideration.

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+27 (0-71-864-**** Kempton Park, Johannesburg, Gauteng, South Africa adploi@r.postjobfree.com PERSONAL DETAILS

PROFESSIONAL WORK EXPERIENCE

Date of Birth: 29 April 1979

Nationality: South African

Marital Status: Married

Languages: English

Driver’s License: Code B

HOBBIES/INTERESTS

Running

Cooking

Interior Decorating

Reading

Gardening

Writing and Marketing

SOUTH AFRICAN AIRWAYS November 2002 – September 2020 EXECUTIVE SECRETARY – MARKETING DEPARTMENT AND FINANCIAL MANAGEMENT DEPARTMENT Work Description and Key Responsibilities

- Co-ordinating, maintaining, and scheduling meetings and business conferences between managers offices, board members, departments, airline officials and foreign dignitaries.

- Responsible for administrative duties for entire departments.

- Maintained strict confidentiality regarding communication and responsibilities.

- Liaise with external parties’ and attending to internal and external correspondence as well as matters of high confidentiality. Supervised and organized the day-to-day operation of the General Manager's office.

- Prioritizing emails and phone calls, coordinating travel arrangements, preparing documents for meetings.

- Monitor training compliance. Create weekly performance reports.

- Update weekly employee work schedules. Review and maintain internal control documents.

- Composed and typed various styles of documents using programs within Microsoft Office Suite.

- Create travel itineraries, secure reservations for transportation and lodging. Marketing Roles within SAA

Marketing Brand Asset Management Managing and Planning Events Calendar Marketing Administration. Events Management and Coordination Manage and Coordinate Suppliers and all Event Logistics. Manage all Pre-event Planning and Organising Receiving and Distribution of Marketing Material. Previous Roles and Responsibilities within SAA

Assisting Passengers Claims Baggage Claims Agent Call Centre Agent Customer Service Agent Systems Used: World Tracer SAP Microsoft Office DAMELIN COLLEGE January 2001 – October 2002

MBA CONSULTANT ASSISTANT – MARKETING DEPARTMENT

Work Description and Key Responsibilities

- Assistant to the Head of the MBA department. Receptionist duties when required.

- Marketing Assistant in the MBA Department. Assisting MBA prospective students.

- Data Capturing. Providing strategic planning and in-person support for college-wide events. Marketing Roles within Damelin College

Marketing Administration Capturing all Leads into the Relevant Campaign. Accurate Capturing of full-time prospective Student information, appointment forms and applicants. Collaborating with the Marketing Manager, internal teams, clients and partners on Marketing Strategy. REFERENCE

Mrs Elsje Du Preez

+27 (0-83-706-****

BD CREATIVE

EDUCATION, CERTIFICATES AND QUALIFICATIONS

COMPETENCIES

Computer Literacy

Business Management

Business Administration

Marketing Management

Administrative Skills

Effective Communication Skills

Team and Time Management

People Management

Customer Relations Management

Monitoring and Evaluation Skills

Interpersonal Skills

Strategic Thinker

Emotional Intelligence

Leadership Skills

Strong Analytical Skills

Deadline Orientated

Solution Orientated

Stress Tolerance

Organizing and Planning

Critical Thinking

Problem-Solving Skills

Relationship Management

Planning and Organising

Complaints/Conflict Resolution

Planning and Executing

Delegation and Empowerment

BOSTON CITY CAMPUS & BUSINESS COLLEGE 25 May 2021 Bachelor of Commerce (B.COM.) Management Marketing – NQF Level 7 BOSTON CITY CAMPUS AND BUSINESS COLLEGE 2018

Higher Certificate Business Management Practice

BOSTON CITY CAMPUS AND BUSINESS COLLEGE 2012

Certificate for Introduction to Business Accounting BOSTON CITY CAMPUS AND BUSINESS COLLEGE 2012

Certificate for Practical Bookkeeping 1

SOUTH AFRICAN AIRWAYS 2010

Windows XP SP2: Level 1 / Excel 2007: Level 1 /

SOUTH AFRICAN AIRWAYS 2003

Airside Safety Rules and Reg for Apron Users (IND) (Dev/220YY) SOUTH AFRICAN AIRWAYS 2003

Dangerous Goods Regulations

SOUTH AFRICAN AIRWAYS 2002

Certificate in WorldTracer

SOUTH AFRICAN AIRWAYS 2002

Airport Passenger Handling

ICESA 1998

Certificate in Business Computing

GROUP AFRICA 1998

Registration of all Grant Beneficiaries for the KZN Department of Social Welfare and Population Development HIGH SCHOOL – SENIOR CERTIFICATE 1996

Grade 12 / Matric

KNOWLEDGE AND STRENGTHS

Demonstrated skill and willingness in transferring knowledge to others.

Proficient in the preparation and delivery of reports and presentations, ability to share information in a clear, concise, and easily understandable manner.

Confident and poised in interactions with individuals at all levels.

Ability to perform well in diverse teams to achieve goals.

Confident and personable motivator, positive influencer, team player and collaborator.

Exceptional ability to observe, understand and translate the bigger picture into detailed and actionable execution.

BD CREATIVE

ATTRIBUTES

Personal Attributes

Highly Influential Leader

Self-motivated individual who works well

under minimal supervision.

Exceptional Social and Communication Skills

Excellent Writing and Presentation Skills

Quick learner who is results – oriented.

Both a go-getter and team player.

Honesty and Integrity

Reliable and Responsible

Creative with a Positive Attitude

Motivated and Enthusiastic

Independent and Networker

Problem Solver and Adaptable

People Management

Results Driven

Analytical Thinker

Committed, Passionate, Loyal

Team Player and Independent

Assertive and Influential

Professional Attributes

Confident and poised in interactions with

individuals at all levels.

Ability to provide high-level support and

manage organisational policies and

procedures.

Demonstrated high performance standards

with astute attention to detail and deadlines,

producing quality results.

Polished and professional interpersonal and

communication skills.

Ability to perform well in diverse teams to

achieve goals.

Strong business communication skills and

disciplines at all levels, both written and

verbal.

High degree of accuracy in collation, checking

and analysing data and information.

Ability to work under pressure and prioritise.

Ability to Negotiate and Delegate

Can apply Self-Management

I am a firm believer of best practices, and I am always willing to share information and or

knowledge.

I pride myself on an outstanding level of

communication, in order to deliver clear and

concise messages that will yield positive

results.

Attention to detail is a vital delivery

component.

I believe in myself to see tasks to fruition and my personal confidence is my greatest asset.

I have proven knowledge and experience and can easily adapt to working in a high-pressured environment, with strict deadlines and multiple deliverables. My background has given me the hands-on experience that would contribute to your organisation’s goals and objectives. I am a self-driven professional, with a passion for supporting the business to achieve its objectives through sound and effective skills and capabilities. My organisational and planning skills are excellent and include the aptitude to re-appraise priorities quickly. I am able to handle a number of tasks simultaneously in a calm and effective manner. I have developed my capacity in evaluating situations and identifying appropriate courses of action, I have also developed excellent leadership skills, including the ability to remain composed and polite and to diffuse situations, when required. I am competent to follow directives and work in an unsupervised capacity, in which instance I have learned to rely on my logic as well as my intuition to guide me in my choices for appropriate action. I am a confident, enthusiastic, and hardworking individual who has a passion for delivering quality service. As a passionate, determined, goal – driven and dynamic person, I continually try to inspire others to achieve optimal results. I have gained invaluable experience at various levels and believe that I can achieve anything I set my mind to. With excellent communication, networking, and well-developed interpersonal skills, I integrate well within organisations and have the ability to form trusted relationships with subordinates, clients as well as superiors. Whilst focusing on the job, I am able to keep my eye on the horizon, growing and adapting organically to the environment that I am placed in. My proven track record of responsibility, integrity and commitment to company objectives has allowed me to be innovative in unlocking my growth. It is my strong belief that the detail lies in the execution, focus and timing. My leadership style is based on managing through mutual respect, honest communication, and trust, whilst keeping an eye on the bottom line. I maintain a strong work ethic and governance and have a healthy competitive attitude and thrive under pressure. I feel certain that the skills I have gained throughout my career will be of value to you and your organization. I have also obtained excellent communication skills which is essential when dealing with difficult and complicated issues that we face every day. I am an energetic, vibrant, diligent, and dynamic professional with a proven track record of excellence driven performance, an individual who is passionate about my career and self-improvement. I am an analytical individual with complete business acumen to be an excellent contributor, I have a great sense of time urgency accompanied by attention to detail and developed interpersonal skills at various organizational levels. I possess the ability to plan thus resulting in resources and time being used effectively. I am a reliable, loyal, and hardworking individual with the determination and willingness to succeed. I am highly articulate, confident and a persuasive team player, with the ability to motivate and communicate. I possess excellent people skills and have the ability to establish, grow and sustain relationships. I have been well recognized for dependability, attention to detail, high energy levels, enthusiasm, and leadership skills. I am an ambitious and committed person, striving to achieve all personal and career goals through innovation and integrity.

In addition, I strive for perfection in my career and would be well suited in an organization where there is an opportunity for growth. I am a firm believer that a positive outlook will always benefit me as well as my employer to achieve greater heights in my private as well as all business sectors. I look forward to having the opportunity to make a positive impact within your organisation. Please do not hesitate to contact me so we can arrange an interview to discuss my CV and application in greater depth, thank you for your time and consideration.

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