Branch Manager Urdu

TAHIR ABBAS

ADDRESS : ***-* ****** ****** ******** Road Lahore

Contact : 032*-*******

Email : adplo9@r.postjobfree.com

Professional Profile

A dynamic and results-driven professional with a successful background in Banking Services and Management. A competent strategist capable of developing innovative plans and activities designed to facilitate competitive growth and competitive superiority; Committed to achieve and exceeding demanding targets and business objectives while remaining focused on providing an exceptional standard of service to the clients. Quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. Able to work well on own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines. Possesses excellent interpersonal, communication and negotiation skills, the ability to influence decisions and to develop positive internal and external relationships. Enjoys being part of, as well as managing and motivating, a successful and productive team and thrives in highly pressurized and challenging working environments. Stamina, interpersonal skills, ability to remain calm under pressure.

Objective

Looking to build on extensive range of technical skills within a suitably challenging role. Keen to achieve further professional development.

Career Summary

Branch Manager (VP1) Beadon Road Branch

June-20 to Till Date

Core Responsibilities;

Achievement of periodic liabilities and asset sales target for bank and branch steady growth.

Daily checking of all transactions (vouchers, AOF’s, cash, reports & registers etc) to ensure conformity with Banks Operational Policies and Procedures.

Maintaining service standards and TAT to provide best possible service to customers.

Maintaining the trade and credits portfolio of 2 Billion

Maintaining good long-term relationship with customers for retention, repeat business and referrals.

Training and grooming of staff to make them knowledgeable /competent, confident, vision/target oriented and experts in multiple fields.

Motivating staff on regular basis to achieve desired results.

To maintain harmony, team work within staff to have excellent working environment.

Supervising branch operations and monitoring all activities in the branch to have proper checks and balances.

Staff related matters with regard to their performance and morale of the staff and their career growth possibilities.

Provide the quality and efficient services to customers. Responding to the customer enquiries and updating them on important issues and acting as per their instructions.

Represent the bank at all appropriate forums.

Supports & implements the policies of top management. Reports back everything, which needs reporting being at the helm of affairs, continuously scans the changing internal & external environment/conditions to benefit from business opportunities & avoid threats and pitfalls. Develops the Business Plans as per market dynamics.

Plans and organizes all activities in the Branch. Creates an environment for performance. Ensures effective group effort by making people know their purpose, objectives, duties, guidelines & targets.

Supervise all branch functions, that should be carried out in accordance with laid down procedures and Operation manuals and strictly adhere SBP and Regulatory requirements/guidelines in day-to-day Branch working.

Implement & monitor customer services delivery standards. Maintain proper upkeep of Branch to provide comfortable atmosphere to customer and staff through resolving their complaints and implements remedial measures.

Implement effective control and assess the branch to get best audit report/rating internally and SBP Audit. Review timely and proper rectification of audit objections and non-repetition of the same. Examines effective implementation of controls to nullify any possibility of frauds, forgeries and operational losses.

Branch Manager Daroghawala Branch

AUG-15 to June-20

Manager Operation AZAM CLOTH MKT

NOV 2013 to AUG 2015

BANK ALFALAH LIMITED ISLAMIC BANKING

JULY 2005 to MARCH 2008 Cash Officer Bank Alfalah Limited Islamic Banking DHA Y Block Lahore

MARCH 2008 to JULY 2010 In-charge Clearing & Remittances Bank Alfalah Limited Islamic Banking DHA Y Block Lahore

JULY 2010 to NOV 2011 Customer Relationship Manager Bank Alfalah Limited Islamic Banking DHA Y Block Lahore

NOV 2011 to JAN 2013 CD In-charge Bank Alfalah Limited Islamic Banking DHA Y Block Lahore

JAN 2013 to NOV 2013 Officiating Manager Operation Bank Alfalah Limited Islamic Banking Gulberg Main Branch Lahore

Education and Qualification

2007-2009 MBA

Institute of Management Sciences Gulberg Lahore

2002-2004 B.com (IT)

Hailey College of Commerce Punjab University

2000-2002 FSC (PRE-ENG)

Government College of Science Wahdat Road Lahore

Certificates and Awards

Best All round Branch Manager of Lahore West Region in 2016

Certificate on achieving all KPI’s in 2017

Certificate on achieving 90% scorecard in 2018

Certificate on achieving 12/12 in 2018

Certificate on achieving outstanding rating in 2020

Core professional strengths

Financial needs analysis Industry Knowledge Individual Client consultation

Policy Reviews Compliance Technology integration

Prospecting Research Focused sales strategies

Presentation Skills Marketing management Creativity Training

IT skills

T-24 Terminus software used in Different leading banks

MS Office

Sales force

Internet and Email

Personal Details

CNIC 35201-3795303-7

Fathers name Talib Hussain

D.O.B 27-12-1984

Domicile Punjab

Marital Status Married

Driving License Full/Clean

Health Excellent; Non-Smoker

Languages Fluent English, Urdu, Panjabi, Siraiki.

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