ILMI CUROVIC

*** ********* ***, ******, ** *****

Ph: 917-***-**** Email: adpllt@r.postjobfree.com

Restaurant Management Professional

SUMMARY

Talented and proven restaurant management professional with over 25 years of industry experience with an entrepreneurial spirit and a track record of managing over 3.5 million dollar business volumes, developing exceptional teams with over 100+ employees, increasing sales and multiplying businesses. SKILLS AND PROFICIENCIES

Excellent interpersonal and leadership skills.

Result-oriented with an ability to inspire teams and make them feel invested in the company.

Proficient in identifying team strengths and capitalizing on them while assigning duties and shifts.

Expertise in emphasizing productivity and quality work.

Effective communication using Multi-lingual skills in English & Spanish.

Skilled in bookkeeping and preparing statistical and financial records.

Proficient in P&L Management.

Proficient in FDA rules, restaurant health codes and regulations.

Expertise in recruiting, training and supervising staff.

Proven track record on increasing sales and multiplying business. EDUCATION & AWARDS

Bachelor of Business Administration and Management Master of Business Management, Marketing and Related Support Services University of Business and Management, Podgorica, Montenegro. Awarded the prestigious “Dave’s MBA” award in 2005 for outstanding achievements and performance. EXPERIENCE

CKA Management Wendys Feb 2016 – Feb 2021

Title: District Manager 2018 - 2021

General Manager 2016 - 2018

Team leadership, attract, motivate, coach and develop team members.

Improved operational efficiency with pro-active oversight and correction.

Operational practices of 6 Wendy’s locations, such as staffing, full P&L, training and development.

Ensure company selling and customer service standards are upheld consistently across all stores in the district through effective coaching and training of Store Managers and staff

Monitor and analyze business trends across all stores within the district; develop and implement plans to maximize sales and meet or exceed goals within the district. LanFam LLC Wendys Jun 2015 – Jan 2016

Title: General Manager

Due to prior experience with Wendy’s I was quickly hired as a general Manager for LanFam.

Schedule and direct staff in daily work assignments to maximize productivity

Conduct daily walk-thrus to ensure organizational efficiency

Continually monitor restaurants and take appropriate action to ensure food quality and service standards are consistently met

The Briad Restaurant Group (Briad Wenco LLC), NY Metro Area Jun 1999 – Apr 2015 Restaurant Manager/General Manager2002 – 2015

Co-Manager 1999 – 2002

Managed operations and leadership to high volume Wendy’s location with annual sales of

$2.5M and a staff of 50+ employees.

Ensured guest loyalty, sales, profitability and a properly developed staff.

Lead on all issues including staffing, training, scheduling, P&L, inventory, food and labor costs.

Consistently bested company-imposed food and labor cost goals including 2014 labor costs of -.3% against goal and food costs of -.2% against goal

Selected to simultaneously assist District Manager with improving underperforming units throughout the region.

Transformed underperforming Bloomfield location by controlling labor costs and focusing on the fundamentals.

Implemented standards and procedures that allowed a unit consistently failing inspections to successfully pass all inspections with the highest possible score.

Efforts resulted in a yearly revenue increase of 20%, elevating revenue from $2.5MM to $3MM

Assumed General Managerial oversight of unprofitable Rahway, NJ location in 2002

In 2 years’ time, increased revenue 23%, successfully transitioning unit from $2MM to $2.6MM annually.

Location broke 10+ weekly sales records, ranked in the Top 5 units company-wide and was quickly designated a Training Restaurant

Adept at recognizing potential in staff and prioritizing their development.

Trained and mentored over 10 Assistant Managers and 14 Shift Supervisors.

Promoted 4 Managers to General Manager and 10+ Crewmembers to Manager, including 2 who are currently General Managers.

Awarded the prestigious “Dave’s MBA” award in 2005 for outstanding achievements and performance.

Selected to lend valuable hiring, training and onboarding support in assisting with new location openings and new location acquisitions.

Trained with Wendy’s International regarding new breakfast options rollout and tasked with introducing new offerings to 2 regional units.

Assisted with a non-Briad Group franchisee’s opening of the Newark Liberty International Airport unit, lending critical employee training support.

Trusted to provide company with valuable opinions and insight regarding potential restaurant acquisitions.

Rob Roy Continental Corp., New York, NY Jan 1995 – Jun 1999 Title: General Manager

Hired as a crewmember and quickly promoted to Assistant Manager then General Manager for Rob Roy.

Assisted in successful transition of Rob Roy to Wendys.

Trained all the employees and new hires on Wendy’s system and policies.

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