Event Assistant Information Security

Jedidah M. Mwangi

**** *** ****** #****, ******* CA 93955. 951-***-****. ********@*****.***

OBJECTIVE

Obtain a challenging position that will utilize my knowledge and experience that I have gained from my field of study in Software Development, Information Systems Management and Information Security. Proficient in networking, database management, server side web programming and application programming. Skilled in web development, running software and hardware tests.

TECHNICAL SKILLS

Programming languages: C++, Visual basic, Java, C, bash Scripting

Operating Systems: Windows 2000, Windows XP, Windows Vista, Windows 2003, Windows 7. Familiar with Linux and UNIX.

Software Applications: Microsoft word, Microsoft PowerPoint, Microsoft Excel, Microsoft FrontPage, Adobe Photoshop, Microsoft Project Management 2007, Microsoft Visio 2007, Citrix, Photo Builder, Microsoft Visual C++ 2010 express.

EDUCATION QUALIFICATIONS

Masters of Information Systems Management (MISM), Concentration in Information Security – December 19, 2010.

DeVry University Keller Graduate School of Management

Bachelors of Science in Computer Science – June 16, 2007.

California State University San Bernardino

PROFESSIONAL TRAINING / SPECIAL PROJECTS

Algorithma 2006:

Algorithma 2006 is an on-going project in the Software Engineering course where the students use Object Orientated (OO) techniques and methodologies in specifying, analyzing, designing, planning, testing, and maintaining the Algorithma Project.

Masters Capstone Project: On-the-Fringe Solutions Project Management System

On-the-Fringe Solutions (OTFS) project management system is client solutions that enable users to store projects manage every aspect of a project including, scheduling, task assignment, and costs. On-the-Fringe Solutions (OTFS) system is also a custom-built, software application that enable users to enter and view OTFS’ project management details locally or remotely. The system is also capable of restricting network user access as needed, and will run on readily available and affordable computer hardware. The system is versatile, customizable and expandable to accommodate the needs of OTFS and its clientele.

PROFESSIONAL EXPERIENCE

Front-End Manager on Duty, Rite Aid, Monterey CA – (November 2018- Presently)

Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution.

Attend to merchandising of plan-o-grams within seasonal departments, end caps, displays and basic inline departments.

Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems to the Store Manager and Assistant Manager.

Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank.

Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates. Respond to any unexpected emergencies to ensure the protection of company assets.

Oversee that store inventory is regularly inspected in accordance with the Product Freshness Review Schedule and that all outdated product is removed from the sales floor to be processed through the established returns process.

Manage the store tasks and supervise store associates in those limited circumstances when the Store Manager and assistant Manager are unavailable.

Sales Manager on Duty (MOD), Mattress Firm, Bay Area, CA- (March 2017 – October 2018)

Engaged with inside retail sales, marketing and business development while providing quality customer service and driving sales to meet or exceed budget.

Executing the company’s selling program, maintaining awareness of competitor’s advertisements and services offered.

Participating in company/vendor training classes to remain current on products, offerings, and programs.

Ensuring assigned stores are to company standards, opening and closing procedures and balancing of books.

Ensuring policies and state regulations are followed and communicating with management to keep them informed

Managing merchandise through verifying open orders daily, transferring merchandise, bagging floor models for transfers and/or customer pickups.

Managing and performing the administrative functions of the store, completing other projects and specials assignments when the store manager is unavailable.

Ensuring the consistency of store pricing, merchandise and POP is current and displayed appropriately.

Managing the movement of damaged, discontinued, and slow moving merchandise.

Entry level Event Assistant, Next Generation Inc., Pleasanton, CA- (November 2016 – January 2017)

Representing different companies by applying the latest marketing trends and process.

Opening, setting up and closing events.

Performing inventory control.

Promoting different products and advertising at events.

Presenting the products to customers and highlighting their benefits.

Photography Laboratory Technician Specialist, Walgreens, Seaside CA - (March 2008 – August 2016)

Developed films and process digital prints in the photo lab.

Processed passport pictures.

Trained new employees using the point of sale company software.

Managed and performed database inventory control and ordering.

Specialized in and promoting the latest products, digital trends, and processes.

Received and processed digital orders for customers.

Photography database inventory querying and analysis.

Diagnosed problems and troubleshoot problems with laboratory equipment.

Computerized cash register sale entry plus customer service

Specialized in customer relations and management.

Self-Instructional Computer Laboratory Technician, California State University of San Bernardino Media services, San Bernardino, CA - (September 2006 – June 2007)

Worked with professors/evaluators by setting up computers and presentation equipment in the classrooms.

Created and monitored all accounts in the computer lab and disabled accounts not used.

Recognized and troubleshoot problems with the computer's operation.

Assisted users in the operation of the computer and software programs.

Maintained routine records and utilized methods while in instructional settings.

Assisted in the supervision of students while in the computer laboratory.

Established and maintained working relationships with all students in the lab.

Worked with professors/evaluators and assisted in the day to day classroom instruction when it comes to technology equipment needed in the classroom.

Processed all Faculty, Staff, and Students information and took pictures to make identification cards.

Text Clerk, California State University of San Bernardino Coyote Book Store, San Bernardino, CA - (August 2004 – January 2005)

Provided logistical support for all matters related to inventory, ordering, receiving, accountability, and customer service.

Worked with computer based inventory management systems to insure accurate stock age levels and performed inventory control and ordering.

REFERENCES

Available upon request

Contact this candidate