CURRICULUM VITAE

Mobile: 026*******/024*******

Email: adpla4@r.postjobfree.com

Objective

A hardworking individual who is poised at achieving goals in logistics and supply chain and good customer services relationship .Have interpersonal skills, good communication skills. Ability to work in an organization where my work experience and educational skills will be fully utilized whilst learning from more experienced colleagues and other field designate to.

Skills

Excellent leadership, communication, and organizational skills.

Possess a great work ethic and superb team skills.

Proven ability to work both independently or in a team environment.

Strong numeracy skills.

Attention to detail.

Strong research skills..

Ability to work under pressure.

Ability to work with little or no supervision.

Good communication skills.

Computer Skills:

Microsoft Word.

Microsoft Excel.

Internet.

Use of data logic memor scanners for receiving of stock,downloading stock data on the POS system.

Education

Accra Polytechnic,Accra -Ghana 2010 - 2014

HND in Purchasing (Supply and chain Management)

Project written

The impact of scarp management in the manufacturing industry

Ofori Panin Senior High School,Eastern region -Ghana 2004 - 2007

Science, agriculture option

WASSCE Certificate

Other training

Administrative and back office training (in- house training) Lagos,Nigeria

Floor merchandising (in- house training) Lagos,Nigeria

Good customer service training (in- house training) Lagos,Nigeria

E-learning training (in-store) Accra –mall, Ghana.

Work Experience

1. TM Lewin store (Fast Forward Investment limited) August 2016 - Till presence

Position: Store Manager

RESPONSIBILITY

To manage and lead the team ensuring a consistent and exceptional standard of customer service in the store, ensuring that all team members:

Encourage and lead your team to engage and interact with customers in the same way.

Develop excellent knowledge of the full range of products and unique selling points in order to promote product benefits to customers.

Carry out all sales transactions correctly and efficiently, neatly folding and carefully packing customer purchases. To be professional and polite to customers and always thank them for their custom.

To be aware of, build and develop networks and relationships with local corporate customers.

2. Mr. Price Group Limited - Accra Mall 1st November 2014 – To date

Assistant manager

Supervise, plan and implementation of Visual merchandising on the shop floor.

Assisting of Staff training and planning schedules on weekly basis.

Auditing the store for the month.

Analyzing pervious data and activities both weekly and monthly for the entire store which will be sent to the base office.

Preparing of stock take and stock take schedule on the system.

Administrative and back office support duties.

Ensuring good customer service procedures are put in place and implemented effectively.

Receiving, managing and resolving customer complaints to ensure customer satisfaction.

Receiving stock both at the premises and at the Tema port and supervises it as well.

Using of data logic memor scanners for receiving of stock, downloading stock data on the POS system

Assisting in send and receiving inter branch transfer for other stores.

Monitoring and making sure that Cash handling are accurate and deposited to safes before cash is sent to the bank.

Raising of stock queries and stock management effectively on the POS system.

Coordinating with bankers to make sure those monies sent to the bank tallies.

3. Mr. Price Group Limited - Accra Mall June 2012 – October 2014

Supervisor

Supervised and implemented visual merchandising on the shop floor both men, ladies and kiddies department.

Supervised and received goods at the premises and at the Tema port.

Inspect stock with officer both at shop premises and at the Tema port.

Raised stock queries effectively

4. BJE Ventures 2010 - 2012

Sales person

Attends to customers to achieve customer satisfaction

Marketing product through the social media

5. Grace Merchant Ghana Limited (Mr. Price franchise) May 2008 - April 2010

Store attendant

Merchandising the department assigned to me and other department in the store

Attends to customers to achieve customer satisfaction and marketing the products

Achieved sales target

Interest

Stock management

Reading

Watching football

Referee: upon requested

Contact this candidate