GLORY-ANN MURRAY

*****-** ** ******** ** 780-***-****

adpl98@r.postjobfree.com

A hard working individual actively seeking a full, or part time position that is both challenging, and rewarding.

SEPTEMBER 2014 – MARCH 2020

CASHIER – CUSTOMER SERVICE. Visions Electronics

•Ensuring high standards of customer service

•Carefully following closing procedures

•Handling incoming, and outgoing calls, assessing customer needs

•Maintaining a clean and sanitized work area

•Maintaining stock/inventory

•Operated cash register for cash, check, and credit card transactions with 100% accuracy

•Restocked, arranged, and organized merchandise in front of store to drive product sales

•Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers

•Reconciled cash drawer at start, and end of each shift, accounting for errors, and resolving discrepancies.

•Reviewed, and resolved differences between accounting information, and cash drawer

•Processed POS transactions, including checks, cash, and credit purchases or refunds

•Checked prices for customers, and processed items sold by scanning bar codes

•Worked closely with co-workers to solve work place problems, and handle customer concerns

•Mentored new team members on POS system operation, customer service strategies, and sales goals.

•Used cash registers, and POS systems to request, and record customer orders, and compute bills

•Answered questions about store policies, and concerns to support positive customer experiences

•Assisted customers with special services, account updates, and promotional options

•Assisted customers by answering questions, and fulfilling requests

•Replenished sales floor merchandise, and organized shelves, racks, and bins for optimal appearance

•Arranged paper, and electronic payment records to maintain well-organized file systems, and record keeping compliance

•Promoted customer loyalty, and consistent sales by delivering friendly service, and knowledgeable assistance

JUNE 2014 – AUGUST 2015

FITNESS CONSULTANT, world health fitness

•Assume the responsibility of training existing clients who are interested in increasing their fitness levels, losing weight, and entering competitions

•Provide clients with safe, and reasonable exercises that they can preform in the gym as well as at home.

•Give clients ample notice we need to change appointment times, and respond quickly to clients who must change their schedules

•Talk to members of the gym about their goals, and introduce them to our personal training packages

•Collect weekly payments from your clients, and turn them over to our accounting department

•Lead group fitness classes when necessary

•Work out at the gym at least three days per week

•Advise clients about important safety concerns, and demonstrate exercises or maneuvers as needed

NOMBER 2021

AESTHETICS, mc college

I have completed the aesthetics program at MC College. I have received certificates in Hair removal, eyelash extensions, advanced eye lash extensions, and artificial nails.

AUGUST 2019

MOA, medical reception college

I received my diploma from the medical reception college in 2019, and graduated with honors.

I completed a practicum at the Duggen medical center.

I’m trained in vitals, suturing, bandaging, data entry, scheduling, the use of an autoclave machine, sterilizing equipment properly, identifying infections, and maintain confidentiality.

•Communication

•Team work

•Attention to detail

•Clean

•People friendly

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•Extremely Flexible

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