Meliza Harrison

***** * ****** **

#****

Aurora, CO 80013

719-***-****

adpl13@r.postjobfree.com

Professional Summary

Detail oriented, seasoned customer service specialist with more than 10 years of experience in computer skills, assisting customers and 6 years of Mortgage servicing experience. Excellent with working with others and very professional. Proficient in Microsoft Excel and Word, Publisher and Smart Sheet.

Core Qualifications

I am focused and I achieve goals in a timely manner. Ability to assist customers in all needs, with prompt delivery. Great communication skills. Ability to solve problems when they arise. I organize and prioritize my work well. I am bilingual. Worked with inventory, data entry, Accounts Receivable and Payables. Work Experience

Robert Half - Trilogy Medwaste

07/21/2021 - Recent

Accounts Receivable/Dispatch

● Processing payments

● Working with Manifests

● Contacting clients for Collection

● Answering calls

● Scheduling clients medical waste pick ups.

● Routing drivers for medical waste pick ups.

Addison Group - Hammersmith HOA Management

10/15/2020-07/05/2021

Business Centre Administrator

● Process all incoming outgoing mail.

● Process all returned mail, notating accounts and creating labels to mail returned mail.

● Creating Business Cards for managers on Publisher.

● Creating mailing lists on excel for all company mailings.

● Provided all mailings to homeowners in a timely manner according to rules and regulations. Prestige Staffing - Colorado Barricade 04/27/20-09/25/20 Front Desk and Will Call Clerk

● In charge of filing all documents for Pavement Marking and Traffic Control jobs. Managed all files and organized throughout each month.

● Assisted clients with rental of traffic safety devices and signs.

● Kept track of all orders through will call that went out and would contact the clients periodically for return status and dates.

● Answered all inbound phone calls and directed all clients to the appropriate agent or management. If no one was available I would take messages and pass along to the correct agent.

● In addition to my duties I also assisted other departments with scanning documents over to the individual requesting assistance.

● Emailed clients their pick up and return tickets. Rolinc Staffing

03/19-01/20

A/P and A/R Coordinator

Responsible for all orders requested, built orders at the client’s request, and answered all incoming client calls.

● Built the client orders and filed all paperwork on a daily basis.

● Handling Fed-Ex accounts with our accounts receivable as well as many other clients.

● Contacted clients to collect payment by email or phone.

● Filed all the documents for the end of month billing.

● Responsible for tracking all inventory/auditing.

● Worked with various computer systems including Smartheet to manage all exhibit shows that left and all items that returned.

● Logged items into inventory once received back from the clients. O.J. Watson Co

06/18-03/19

Service Coordinator

● Responsible for scheduling mechanic’s snow equipment add ons, liftgates and other truck equipment.

● Responsible for building the orders according to clients request and needs.

● In charge of all warranty’s that were needed as well as certifying the trucks after final build.

● Maintained quality customer service at delivery of the truck once the build was complete. Megastar Financial Corporation

07/16-08/17

Collateral Administrator

● Assisted with mortgage insurance accounts.

● Communicated via phone and email with Title agents for missing documents or any other issues.

● Made copies of the main documents and made sure the copies were sent to the bank warehouses via Fedex on time daily.

● Maintained the filing room as far as organization and shredding of old files to make room for the new ones.

● Participated in a learning program for mortgage.

● Responsible for handling all closing documents received for client's mortgage.

● Responsible for verification of the information of all closing documents

● Scanned in the documents to our various systems for back up. Specialized Loan Servicing

06/11-07/16

Customer Support Associate

● Received mortgage documents for our clients via email.

● Knowledge of the different documents incoming from clients.

● Delivery of the documents to the correct departments.

● Assisted with live mail that came through USPS and Fedex.

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