Ashutosh Sharma

(B.E., Electronics & Communication)

E-115, Sector-41

Phone: +91-958*******

Noida

Email ID: adpkvi@r.postjobfree.com

Gautam Budh Nagar

Skype ID: ashutosh2166

Profile Summary

A successful engineer with nearly 8 years of experience.

Currently designated as Data Analyst at Paytm First Games a leading in online gaming.

Prepare reports for the business heads.

Handling automated reports and all kind of adhoc requirements & data extraction from My SQL & Hive.

Organizational Experience

From July’18 to till date with Paytm First Games (Online gaming)

Current Profile:

Compile, analyze, and report on customer acquisition, retention, and reactivation data

Track transactions, GMV, users and many more parameters on regular basis

Handling reports and dashboard which provides meaningful business insights for the business heads

Translating numbers, analyse data and share all findings for business

Experience on handling large data and data preparation involving Missing value, Treatment, Dummy user creation

Get in touch with other teams (eg Tech team,DWH,China team) in case of missing data for data ingestion and QC of ingested data then after

Utilize Google Analytics to increase the performance to fetch the numbers

Adhoc Analysis required by other teams for the retention of the users and get the idea about the business and take the discussion accordingly

Creating and following processes to keep data confidential

Write queries on My SQL and Hive to extract the required information

From Jan’16 to July’18 with Pine Labs Pvt. Ltd. (Payment solution)

Current Profile:

Perform Back end activities, configure and upload the details of EDC (POS devices), configuring the bank details on Pine server for smooth transactions.

Prepares MIS reports as daily activity to evaluate daily track progress work done by field engineers.

Analysis of performed work at the end of every month.

Compile data, prepare and share monthly / quarterly updated reports on PAN India as per the requirement by Senior Management.

Collecting all the performed work of field engineers from other team, prepare the report on daily basis to keep a track on the work done by engineers, and share it with mangers, coordinators and TLs on PAN India.

Worked on MYSQL and excel.

From Sep’15 to Jan’16 date with Star Link Communication Pvt. Ltd. (Biometrics)

Tele support to client on phone and team viewer.

Ensuring product's efficacy by installing and operating equipment at sites.

Visiting customers' office and training their employees on use of bio metric.

Resolving issues in timely manner to retain customers.

Developing procedures for proper installation.

Working with other internal departments of the company and coordinating with customer technicians.

Installing & configuring SQL Server & Client tools.

Installing network accessories, configuring TCP/IP in devices.

Responsible for interaction with customers, to ensure service levels.

From April’14 to Sept'15 with P K Morgan Pvt. Ltd (Health care)

Quality Assurance:

On site quality assurance by doing manual testing of imported respiratory machines.

On site quality check by doing manual testing of critical equipment accessories.

Service & Support:

Doing on site preventive visits for tier 1 clients for making them enable to use the machines smoothly.

Servicing & troubleshooting the machines at client site.

Performing equipment repairs and installation at customer's place.

pplying personal judgment and convincing the clients in replacing parts and component of products.

From Aug’11 to Feb’12 with HD Consortium (Health care)

Business:

Played instrumental role in formulating internal policies to enhance the sale of Blood Cell Counter machines.

Service & Support:

On call support to the client in emergency conditions.

Troubleshooting and servicing the BCC machines (MS4Se, MS93S, MS4S, MS95s), Electrolyte Analyzer and bio medical instruments.

Accomplishments:

Gave some ideas those have been incorporated in company marketing strategies after successful trial.

Got field engineers making the report on the troubles they faced during field work and created solutions against the issues for circulating among filed engineers for future use.

Key Competencies and Skill

My SQL

Hive

MS Access

MS Excel

Education

B.E. in Electronics & Communication from Jaipur Engineering College, Jaipur in year 2011.

12th from Modern School and 10th from Cambridge School, Noida (C.B.S.E.)

Personal Details

Father's Name : Mr. Raj Kumar Sharma

Nationality : Indian

Marital Status : Married

Languages : English & Hindi

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