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Iti Public School

Dubai, United Arab Emirates
December 06, 2021

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Covering Letter

Dear Sir / Madam,

I would like to introduce myself as Dino Devassy. I have done my ITI in Fire and Safety from Govt. Polytechnic Koratty, ErnakulamDist, Kerala. Currently I am working with Chungath Jewellery (Retail Gold Store) nearly 4 years in Dubai & Kerala, Dubai on employment visa.

I have an expertise of maintaining good relationship with customers, store operation, administration with well-developed communication skills, influencing skills and keeping a balance between customer satisfaction and organizational growth to the best, I look forward to meet and discuss further, if my resume suits for any suitable position in your firm.

Please find attached my resume for your kind perusal.

Thanks and regards,

DINO DEVASSY Al- Karama, Dubai, UAE.

E-mail :

Mob: +971-**-*******



Al- Karama, Dubai, UAE.


Mob: 050-*******

Career Objective

To secure a position in an organization that will enable me to utilize my interpersonal skills and knowledge to the best.

Career Experience

Chungath Jewellery (Retail Gold Store), Al-Karama, Dubai as Customer Service Executive (Sales,cashier) Jan 2012 - Till Dated

Chungath Jewellery (Retial Gold Store), Angamaly, Kerala as Customer Service Executive (Sales) Jan 2010 to December 2012.

Key roles executed at Chungath Jewllery

Maintains the process of inward & outward of stock

Retaining Customer relationship & Customer Satisfaction

Resolving satisfactory solution to customers enquires and complaints

Provide customers with product and service information

Document preparations for the customer complaints and rectifying them

Education Qualification (Not completed) M.G.University, Kottayam, Kerala

Secondary School Examination (10+2) Kerala State Board

SSLC Board of Public School Examination (10th) Kerala State Board

Technical Qualifications & Certifications

Fire & Industrial Safety Engineering (College of Govt. Polytechnic Koratty, Thrissur Dist, Kerala

Fire prevention & firefighting (FP & FF)

Elementary First Aid (EFA)

Driving License: - Valid UAE Driving License expires on 14/09/2023 (License No: - 4169552)

Computer Proficiency

DCFA – from CIIT & CIMS, Angamaly

(MS Word, MS Excel, MS Power Point)

Personal Skills

Strong Work Ethic

Positive Attitude

Good Communication

Time Management Abilities

Problem-Solving Skills



Personal Profile

Date of birth: 31.05.1989/ Father’s Name: Devassykutty P.T/ Sex: Male/ Marital status: married/ Religion: Christian/ Language known: English, Hindi, Malayalam, Tamil/ Nationality: Indian/ Permanent Address: Parokkaran House, Mambra, Karukutty P.O, Ernakulam - 683576/ Passport No.: J 4739406/ Visa status: Employment


I hereby declare that all the details furnished above are true to the best of my knowledge and belief.


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