Kasie Hubbert

Office Manager - ENCORE SPORTS REHABILITATION

Fultondale, AL 35068

adpkgb@r.postjobfree.com

+1-205-***-****

To be employed in a position where a self-motivated individual with over 15 years of Executive Senior Administrative Assistant support and Office Management experience would be an asset to the Company.

Work Experience

Office Manager

ENCORE SPORTS REHABILITATION - Homewood, AL

October 2016 to Present

I am the office manager for a new location of Encore Sports Medicine and Rehabilitation in Homewood, Alabama. Currently, I and one physical therapist are employed at this location

• Answer multi-line phone system • Greet patients upon arrival • Prepare and complete all new patient paperwork with the patient • Maintain and update schedule for the day • Process all co-pays from patients

• Post charges on daily reports • Submit billing charges to insurance providers • Submit and maintain all Worker's Compensation claims on behalf of patients • Check eligibility with insurance carrier • Maintain and schedule all appointments for the day • Work with all insurance carriers to verify coverage for patients • Work with home office employees • Work with various orthopedic doctors in Birmingham • Work with various schools and their athletic program • Prepare daily, weekly, monthly, quarterly and annual reports for home office • Submit and process claims • Maintain petty cash • Accounts payable

• Accounts receivable • Process expense reports • Order and maintain all office supplies • Maintain all office equipment • Manage and submit all medical records upon request • Send Initial Evaluations, Progress Notes, Plans of Care and Discharges to physicians for review and completion UNITEDHEALTH CARE/OPTUM - Birmingham, AL

November 2013 to September 2014

BIRMINGHAM, AL

November 2013 - September 2014

Senior Administrative Assistant/Business Segment Liaison/Sales Account Coordinator/Administrative Assistant for the Clinical Team

Optum was a new division of UnitedHealth Care in the State of Alabama. The company offered a product to full-time residents who resided in contracted nursing homes that were Medicare/Medicaid eligible. My job encompassed four roles:

Senior Administrative Assistant: • Check e-mails daily and respond accordingly • Handle multi-line phone system for the Alabama Team • Provide administrative support to the Alabama Team which consisted of 7 employees • Update our shared drive daily • Review and maintain the team's schedule for the day

• Schedule and book the conference room for all meetings • Update our Member Logs daily • Set-up and maintain all Web X presentations • Maintain and order all office supplies • Maintain and order all promotion supplies • Update all email distribution lists • Update and maintain the team's phone log • Submit all expense reports • Create and maintain all daily, weekly, monthly, quarterly and end of the year reports • Coordinate all regional team meetings • Coordinate all promotional functions including all meals and travel arrangements for the team • Perform extensive Customer Service • Work with home office employees • Coordinate and set-up all table booths outside of the office Business Segment Liaison: • Software procurement for all new hires • Software license procurement for new hires and existing staff • Hardware purchasing, distribution and removal • Procurement of hardware for new hires and existing staff • Complete setup of all new employees and existing staff laptops • Asset recovery/return from all terminated employees

Sales Account Coordinator: • Provide administrative support to the Sales Team • Process and submit any change request forms • Review and maintain a daily sales report • Review and process death claims • Coordinate benefits with Medicare/Medicaid/BC/BS, etc.

• Order all sales materials for enrollments • Process all new applications • Set up all enrollment meetings

• Prepare enrollment packets

Administrative Assistant for the Clinical Team: • Complete and process Skilled Benefit Days form • Coordinate with Medicare/Medicaid/BCBS on remaining Skilled Benefit Days • Enter all diagnostics codes

• Review and process claims

Division Office Coordinator

PHYSICIANS MUTUAL INSURANCE COMPANY

March 2010 to May 2010

I provided administrative support for the Division Manager and 30 Independent Agents for the state of Alabama. We sold voluntary Basic Life, Cancer and Medicare Supplement to the senior market. Division Office Coordinator: • Checked e-mails daily and responded accordingly • I handled a multi- line phone system for the Alabama Team • Provided administrative support to the Alabama Team • Reviewed and maintained the team's schedule for the day • Scheduled and booked the conference room for all meetings • Updated our Member Logs daily • Set-up and maintained all Web X presentations • Maintained and ordered all office supplies • Updated all E-Mail distribution lists • Updated and maintained the team's phone log • Extensive Customer Service • Work basis with home office employees • Worked with underwriting • Extensive Customer Service • Worked with home office employees • Processed applications

Senior Marketing Administrator

AMERICAN UNITED LIFE

June 2008 to October 2009

I provided administrative support for the Southeastern Regional team which included a Sales Manager, Client Service Director and an Account Manager for the State of Alabama. We provided benefits to employees through their employer on a voluntary or employer paid basis. These benefits included Basic Life/AD&D, LTD, STD, Disability, Dental, Vision, Employee Assistant Programs. Sr. Marketing Administrator: • Received and processed Request for Proposal's • Created customized enrollment packets • Co-ordinated all enrollment meetings • Processed all applications • Created and compiled a series of daily, weekly, monthly, quarterly and end of the year reports • Company Representative for State of Alabama Department of Insurance for licensing of all Sales Reps • Co-ordinated regional meetings • Co-ordinated all promotional functions including all meals and travel arrangements • Ordered and maintained all office supplies and office equipment • Extensive Customer Service • Policy service and administration • Worked daily with home office employees Regional Office Coordinator

ALLSTATE WORKPLACE DIVISION

July 2001 to April 2008

I provided administrative support for the Southeastern Regional team, which included a Regional Director, four Regional Sales Managers, and a Regional Marketing Coordinator for the state of Alabama, Georgia and Mississippi. We provided benefits to employees on a voluntary or employer paid basis. These benefits included Basic Life/AD&D, LTD, STD, Cancer, Accident, Vision, Dental and Employee Assistance Programs.

Regional Office Coordinator: • Received and processed Request for Proposal's • Created customized enrollment packets • Co-ordinated all enrollment meetings • Processed all applications • Conducted monthly training classes • Processed all new Applications • Created and compiled a series of daily, weekly, monthly, quarterly and end of the year reports • Company Representative for State of Alabama Department of Insurance for licensing of all

Sales Reps • Co-ordinated regional meetings • Co-ordinated all promotional functions including all meals and travel arrangements • Co-ordinated the team's travel arrangements • Maintained weekly scheduled

• Ordered and maintained all office supplies and office equipment • Extensive Customer Service • Policy service and administration • Worked with home office employees • Maintained petty cash • Accounts Payable • Accounts Receivable • Processed expense reports Education

DIPLOMA

FAYETTE COUNTY HIGH SCHOOL

1984 to 1987

Skills

• Excel (10+ years)

• Lotus Notes (10+ years)

• Microsoft Office (10+ years)

• Outlook (10+ years)

• Management (10+ years)

• Scheduling (5 years)

• Medical Front Office Manager (5 years)

• Insurance (10+ years)

• Powerpoint (10+ years)

• Multi-Line Phone System (10+ years)

• Workers' Compensation

• Accounts Payable

• Accounts Receivable

Additional Information

MANAGEMENT

• Adept at organizing and coordinating assigned tasks with little to no supervision required LEADERSHIP

• Strong leadership and decision-making abilities

• Ability to work with a team to accomplish projects and tasks COMPUTER SKILLS

• Microsoft Office

• Excel

• Word

• Outlook

• PowerPoint

• Lotus Notes

• Calendar Creator

• Internet research

• Office 2008

• Nitro

• Adobe

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