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Bba Customer Service

Location:
Thanjavur, Tamil Nadu, India
Posted:
December 07, 2021

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Resume:

Murugeshwari Rajaguru

Kurichi Subramaniyan Street,

Eastgate, Tanjore-613001

Email:adpk8n@r.postjobfree.com

Phone: 877-***-****

PROFILE STATEMENT:

An adaptable an responsible grauate seeking an entry into Banking sector, where my training in banking operations and a heart for customer service can be utilized. Passionate about learning new financial concepts and possess the ability to hanldle work pressure and customer issues professionally. Have exceptional advisory skills to introduce new schemes and help clients meet their financial goals.

WORK EXPERIENCE

Company Name: ACER DESINGERS(A unit of Best Corporation Pvt Ltd),

Worked as a HR-PAYROLL EXECUTIVE (Dec 2015 – Dec 2016)

Company Name: VPP& CO,

Worked as a HR Generalist (Jan 2018 – Dec 2018)

Company Name: Axis Bank, Tiruvannamalai branch

Worked as a Teller-Assistant Manager (Aug 2019 – Till date)

EDUCATIONAL QUALIFICATIONS

Qualification

Institution

University/

Board

Year

%

MBA

Nalanda School of Business, Trichy

Anna University

2015

66

BBA

A.V.V.M Sri Pushpam College, Tanjore

Bharathiasan University

2013

66

Class - XII

Girls Christian Higher Seconary School, Tanjore

State Board

2010

85.3

Class - X

Girls Christian Higher Secondary School, Tanjore

State Board

2008

65

TRAINING & CERTIFICATIONS

PROBE- A three months certificationin Retail Banking fromBankedge –academy for banking and finance. Gained knowledge about various aspects of Banking operations.

EXTRA CURRICULAR ACTIVITIES

I have been parted in T.T at various tournaments.

ACHIEVEMENTS

I have been parted in Business Quiz at various levels

EXPERIENCE

Bank Teller

Processed daily client transaction, including cash deposits, withdrawals, money transfer, loan payments and accurately maintained records of each transaction. Processed locker.

Maintaining the branch cash within cash retention limit and petty cash flow and Record STR8

Regular interval basis take surprise fortnight cash and petty cash verification and ATM verification with 100% accuracy.

Promote new bank products and service to new customers. Cross sell banking products. like Generating life insurance and general insurance leads, and sell credit cards, debit cards, term deposits, axis direct (demat account), mutual funds(lum sum, SIP), gold loan, housing loans, personal loans, business loans, and opening CASA.

Identify the counterfeit cash and follow adherence of process, monitoring large amount of movements in the accounts, process SRT9 and COSMOS

Maintenance of Voucher movement register coordinate for binding of records/sending the same to the vendor on regular interval basis

Processing and follow up for admin relate bills like EB bill, Staff welfare related bills, printing and binding register bills.

Maintaining loose leaf cheques and register. Monitor office accounts.

Handled all customer complaints and issues with highly professional courtesy.

Hr

Recruiting, Screening, giving induction to new staffs and workers

Grievance handling, problem solving among employees

Employee’s performance appraisal.

Shift management, Attendance, Leave and Time management which is use to accumulate for the right remuneration.

Payroll Process as like a salary preparation

Employees and Employer Related Statutory activities like ESI, EPF

Maintaining the records of employees files

Conducting Training and development and awareness programs.

Maintaining committee documents and minutes book records.

Office management like stationery follows up, petty cash, coordinating with functional heads and analyzing about the expenses.

Maintaining production details

Housekeeping management and work place hygienic maintenance.

Sports and management programs organizing.

COMPUTER SKILLS

DWD

Ms-Office

PERSONAL INFORMATION

Permanent Address : Kurichi Subramaniyan Kovil Street, Eastgate, Tanjore.

Date of Birth : July 20, 1993

Gender : Female

Language Skills : Tamil, English(Reading, Writing and Speaking)

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