Michelle D. Smith

*** ******* *****, *********, ** 24739

H: 304-***-****

adpk7i@r.postjobfree.com

Professional Summary

Customer Service specialist with 15+ years experience. This includes key-holder positions, money and deposit responsibility, and profit and loss analysis. 5+ years of retail management.

Skills

•Trained in conflict management

•Analytical problem solver

Work History

Emergency Medical Technician, Paramedic-in-Training, Dispatcher, 07/2012 to 10/2015

Princeton Rescue Squad

•Patient care in the field

Customer Service Representative, 06/2010 to 07/2012

Scrubs & More– Princeton, WV

•Keyholder

•Inventory Control

•Order Fulfillment

Store Manager-in-Training, 08/2005 to 02/2008

Trophies & More – Princeton, WV

•Keyholder

•Personnel Management, 4 employees

•P&L responsibility.

•Design and Marketing

•Store sold to new owner

Bartender/Counter Attendant, 03/2002 to 08/2005

The Club/The Club Room/The Club Lounge (Multi-site) – Princeton, WV

•Keyholder

•Money handling responsibility

Pharmacy Technician, 06/1998 to 12/1999

CVS/Revco – Statesville, NC

•Order accuracy

•Customer care

Server, Host, Cook, 08/1995 to 11/1997

Cracker Barrel-Statesville, NC

Education

Mercer Christian Academy-diploma

Bluefield State College- Bluefield, WV

48 credit hours

CERTIFICATIONS

WV State Certification-Emergency Medical Technician (expired)

REFERENCES

Angela Fink Edwards, Registered Nurse, (travel)

304-***-****

Sam Perdue, Director, WV Juvenile Corrections (Retired)

304-***-****

Danny Gunnoe, Chaplain, Princeton Rescue Squad

304-***-****

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