PERSONAL DATA

Current Address

:Cairo-Egypt

Nationality

:Egyptian

Date of Birth

: **/**/****

Marital Status

: Single

Mobile

: 101********

Email

:adpk7f@r.postjobfree.com

Skype

:nada.ahmed366

Position Applying for : Office Manager-Personal Assistant –Logistics Executive – HR Manage

Objectives: Aiming to improve my skills in management and HR .

Employment History

Employer: Heliopolis University

Website: www.hu.edu.eg

Position: Office Manager

Duration: October 2017 – November 2019

Responsibilities

•Maintenance

•Mailing

•Supplies

•Equipment

•Invoices

•Errands

•Schedule Board meetings and appointments

•Write minutes of meetings of board meetings and German staff meetings in English and Arabic

•Responsible of Admission stuff of students and

•Organize the office layout and order stationery and equipment

•Maintain the office condition and arrange necessary repairs

•Partner with HR to update and maintain office policies as necessary

•Organize office operations and procedures

•Coordinate with IT department on all office equipment

•Ensure that all items are invoiced and paid on time

•Manage office budget, ensure accurate and timely reporting

•Provide general support to visitors

•Assist in the onboarding process for new hires

•Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)

•Liaise with facility management vendors, including cleaning, catering and security services

•Plan in-house or off-site activities, like events, celebrations and conferences

Employer: Merghany Group

Website: www.ufieg.com

Position: Office Manager and Purchasing supervisor

Duration: January 2016 – 2017

Responsibilities as an Office Manager:

•Maintenance

•Mailing

•Supplies

•Equipment

•Invoices

•Errands

•Shopping

•Schedule Board meetings and appointments

•Organize the office layout and order stationery and equipment

•Maintain the office condition and arrange necessary repairs

•Partner with HR to update and maintain office policies as necessary

•Organize office operations and procedures

•Coordinate with IT department on all office equipment

•Ensure that all items are invoiced and paid on time

•Manage contract and price negotiations with office vendors, service providers and office lease

•Manage office G&A budget, ensure accurate and timely reporting

•Provide general support to visitors

•Assist in the onboarding process for new hires

•Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)

•Liaise with facility management vendors, including cleaning, catering and security services

•Plan in-house or off-site activities, like events, celebrations and conferences

Responsibilities as a Purchasing supervisor:

•Design and implement all material plans and ensure compliance to all purchasing policies and manage all communication for all engineering activities and assist to buy all supplies and equipment’s and maintain quality for same.

•Evaluate all quotes and coordinate with vendors to provide required component bids and analyze all vendor performance to improve all purchasing process.

•Develop and maintain professional relationships with all suppliers and prepare reports for all purchasing departments and provide support to all managers to plan and execute all purchasing processes and provide an effective interface with all departments.

•Administer everyday activities of all purchasing staff and provide training to staff to ensure and monitor all purchasing activities and design various cost effective methods according to demands. And make purchase orders via SAP program

•Evaluate and maintain all reports for inventory re order and coordinate with internal departments for same and maintain an efficient purchase order system and manager all communication with internal customers and recommend improvements to all service levels and ensure accuracy.

•Design and implement various purchasing strategies and procurement policies and participate in all supplier reduction programs in coordination with global supply chain team and determine appropriate programs for all purchase requirements and assist to reduce supply chain cost.

•Manage all supplier contracts and assist to administer best pricing strategies for all purchase materials and suppliers and analyze all new issue sin materials and recommend strategies to improve quality and manage inventory levels for all products.

•Oversee all programs and assist to purchase all materials and non-capital equipment’s and participate in various purchasing processes and prepare appropriate budget and implement all optimal contract negotiation.

•Analyze all existing procedures for purchasing agents and approve all non capital requisitions and evaluate all competitive bids and requests for proposals and prepare all competitive agreements and design al system and procedures to minimize cost for all customers.

•Supervise all audit activities and evaluate all purchase orders and payment perform and assist to eliminate any discrepancy in same and prepare all contract terms and conditions.

Employer : EFPA ( Egyptian Family planning Association )( NGO )

Website : www. efpa-eg.net

Position : Office Manager- Personal Assistant to the GM – HR Administration Manager

Duration : Sep /2014 – Oct -2016

Reason for leaving : Better Opportunities

Responsibilities :

•Handle the office Managements Issues.

•Audit and filing system

•Public relation and Communication skills with Clients

•Sending and Receiving emails to the EFPA Branches and the IPPF in Tunisia

•Writing All the board meeting minutes and prepare the meeting room before each meeting and file the minutes of the meeting and attend all the meetings inside and outside Cairo

•Organize all the EFPA events ( reserve a Hotel event hall – Hosting guests VIP )

•Translate reports and scripts from English to Arabic and vice versa and make reports for the Programme department

•Make all the HR Tasks (Attendance – Payroll sheet – Absence and vacations – Hiring a new employee with using financial system. And finger print system.

•Logistics

Employer : Gila Electrical Company

Website : www. gila.com.eg

Position : Office Manager- Personal Assistant to the GM – Logistics. HR Administrator

Duration : Mar /2013–Sep/2014 Reason for leaving: Better Opportunities Responsibilities:

•Handle The office Managements tasks.

•Audit and filing system

•Public relation and Communication skills with Clients

•Sending and Receiving emails o potential clients

•Making Purchasing orders and follow up with each client their payment process throw banks and sending swift codes for each client

•Review each client Bill and their shipments from step one till they reach their destination (Logistics)

•Make a business relationships between exporters and Importers and suppliers

•Issuing Visas Search on line .attending meetings write meeting points .preparing and performing presentation Replacement of the GM or The MD when needed .

•Make all the HR Tasks (Attendance – Payroll sheet – Absence and vacations – Hiring a new employee with using financial system. And finger print system

Employer : Fleet Information Technology

Position : Office Manager – MD Assistant –Business Development Manager

Duration : July/2012 – March /2014

Reason for leaving:Better Opportunity

Responsibilities

•Handle The office Managements Issues.

•Audit and filing system

•.Public relation and Communication skills with Clients

•Sending and Receiving emails o potential clients

•Making Purchasing orders and follow up with each client their payment process throw banks and sending swift codes for each client

•Review each client Bill and their shipments from step one till they reach their destination (Logistics)

•Make a business relationships between exporters and Importers and suppliers

•Issuing Visas Search on line .attending meetings write meeting points .preparing and performing presentation Replacement of the GM or The MD when needed .

.

Employer : “Multimodal Freight Network

Position :GM Assistant –Public Relation

Duration : Sept/2010- July/2012

Reason for leaving:Better Opportunity

Responsibilities

•Making reports –Sending receiving mail from all contacts and members in network to arrange their requests

•With presentation skills make a profile presentation when travelling abroad

•Designing Certificates and Banners and sticker using Publisher and Power point

•Attending all company meeting with making reports and write meeting points Handling all the Office Management tasks

•Replacement of The Gm when needed .

Employer : “Expedia

Website : www.expedia,com

Position :Travel Advisor

Duration : March/ 2009 – September/2010

Reason for leaving:Better Opportunity

Responsibilities

•Travel Advisor For Canadian client

•Handle customer reservations (Air line ticket)

•Change the flights schedules

•Change flights from direct to connecting flights

•Choose customer seats

•Handle hotel reservations

Employer : “Vodafone

Website : www.vodafone,com

Position :Customer Operation

Duration : March/ 2003 – October/2008

Reason for leaving:Better Opportunity

Responsibilities

- Call Centre Representative (3 Years) :

1.Received Calls from Vodafone customers, handled customers’ issues, and introduced new offers and services to prepaid and post-paid lines owners.

2.Handled Post-paid lines related to billing system, reviewed billing issues and explained them to customers like delinquencies, and sent billing alerts and statements to customers via mail or courier.

Telemarketing Representative:

Made outbound calls to premium customers to offer them Vodafone’s partners’ packages like Citibank credit cards..etc.

-Task Force team member:

Handled issues related to lines like activating of services, bill reviewing and data entry. It is detailed below:

Trade Line support (2 years):

-Audit team leader: I reviewed contracts signed with Vodafone, especially the post-paid lines, and reviewed data attached to each contract through activation processing software (Siebel).I verified, corrected then added all processed contracts to the data base. And gave training for more than 20 person to handle this project and I supervised it..

-Activation: I activated both pre-paid and post-paid lines, made changes of ownership for both individual customers or corporate lines, and performed conversions from post-paid to pre-paid and vise versa.

-Resignation control: I performed resignation related tasks such as the conversion of resigned employees’ lines, and the review of their bills to pay their dues before conversion.

-MNP Poaching: I processed activation of lines converted to Vodafone from both Mobinil and

Etisalat, and campaigned to up-sale premium customer

Education

1998- 2002 Ain Shams University (License of Arts) 2002-2003–American English Course at the AUC

Business English at the AMID EAST and computer skills.

Systems

Microsoft Office (Word, Excel, PowerPoint, Publisher, Power point) Internet Applications Outlook Mail.

Ms. Nada Ahmed

Interests

•Travelling, Music,…

•Good interpersonal skills and strong desire to learn.

Languages

Arabic : Mother Tongue

English : Fluent

French : Fair

References

Name: Mr.TamerShabayek

Position: Collection Manager

Company: Vodafone

Telephone: +201*********

Name: Eng Osama Mohamed

Position: Team Manager

Company: Gila

Telephone: +201*********

Name: Mohamed Khatab

Position: Acting Executive Manager

Company : EFPS

Telephone : +2-012*********

+974-******* +974-******* adpk7f@r.postjobfree.com www.gala-h.com

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