Erin Flagg – Resume

Erin L. Flagg

**** ********* ***** *******, ** 30342 404-***-**** adpk6o@r.postjobfree.com https://www.linkedin.com/in/erin-flagg-214889114/

SUMMARY OF QUALIFICATIONS

Relevant Work: Adobe, AWS Workspace, B2B Account Management/Client Marketing, Canva, Content Management Systems (CMS), Data Analysis, Digital Marketing: Web Analytics, Campaigns & SEO (Facebook, Google, Instagram), eCommerce, Google: AdSense & Cloud Suite, Hootsuite, HTML, iContact, Interpersonal & Organizational Comm., Inventory Procurement & Fulfillment, Lifecycle Management

(full lifecycle/e2e), Market Research, MS Office Suite & 365, Requests for Proposals (RFP), Social Media Marketing, Web Design, WordPress

Relevant Skills: Adaptability, Attention to Detail, Creativity, Customer Driven, Customer Relationship Management

(CRM), Customer Service, Determination, KPIs, Leadership, Marketing Initiative & Strategy, Project Content Marketing, Project Management, Project Planning, Strategy, Team Management, Self- Starting, Vision

WORK EXPERIENCE

Riverfront Choice Tickets Atlanta, GA

Marketing Coordinator 2019 - Present

• Cross-functional role with varied responsibilities including creating & coordinating content, data analysis, executing digital media and event marketing campaigns, completing performance analysis and reporting the success metrics.

• Responsible for managing current market analysis, industry trends, and the competitive landscape reporting; while strategizing and implementing marketing, branding, and advertising plan.

• Develop and strengthen relationships with clients and company partnerships, sourcing with existing suppliers and service agreement management, talent acquisition and onboarding incl. supervisory of 60+ on-site personnel.

• Conduct research to analyze competitive landscape, market trends and customer behavior. Establish and evaluate marketing strategy and plans by analyzing and assembling sales forecasts, updating calendars and organizing and planning promotional presentations.

• Liaison for internal stakeholders and customers in order to generate business growth and increase in sales.

• Applied thorough knowledge of the NBA, NFL, MLB, NCAA, NHL, eSports, and the sports media landscape where applicable for co-partnership events within the professional sports arena. marketing analytics and research.

• Increasing skill set for sports marketing analytics, metrics, research and key performance indicators (KPIs). Communications Analyst, Technical Writer 2019 - Present

• Provide practical action plan and support for overcoming outdated communication habits while consistently evaluating org. comm best practices to identify operational areas for improvement.

• Present data solutions to propel process improvements, competitive advantage and reporting findings to leadership; Establishing and executing comm. strategies to maintain brand standards.

• Execute Q/A testing in addition to critiquing, writing/revising and formatting technical procedures in alignment within company best practices.

Riverfront Choice Tickets Cincinnati, OH

Project Manager, Promotional Events Coordinator 2017 - 2019

• Responsible for planning and overseeing projects end-to-end for on-time completion; while ensuring within budget. Responsible for planning and designating project resources, preparing budgets, monitoring progress, and keeping stakeholders informed the entire way.

• Executed promotional events with 90% on-time completion while staying aligned with business goals

• Determined project timelines, monitored deliverables, updated relevant team members on project progress and status, coached and supported project team members with assigned tasks.

• Responsible for project conceptualization phase for project delivery process to assist with determining a reliable budget estimate.

• Forecasted resources needed to reach objectives and managed resources in an effective and efficient manner.

• Managed relationships with agencies, graphic artists and vendors. Acted as main point of contact for clients/current projects.

Erin Flagg – Resume

NeoSocial, LLC

Co-Founder, Social Media Marketing 2015 - 2018

• Developed and executed marketing initiatives and campaigns using Google, Facebook marketing and web analytics platforms.

• Created website design/frameworks and constructed WordPress website design, functionality and navigation and generated written web messaging to effectively present brand to the target audience.

• Responsible for content strategies on social media platforms; to include analyzing engagement data, identifying trends and planning digital campaigns. Set key performance indicators (KPIs) for social media campaigns.

EDUCATION

University of Cincinnati December 2015

Cincinnati, OH Communications, B.A.

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