Administrative Assistant

JEREMY KENDLE, MA

Houston, TX ***** 501-***-**** adpk6g@r.postjobfree.com https://www.linkedin.com/in/jeremy-kendle OFFICE MANAGEMENT VETERAN AFFAIRS COMPLIANCE

Administrative Management Professional and Marine Corps Veteran with over 10+ years of experience in managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and clerical functions are properly assigned and monitored. Possess extensive knowledge and proven experience in employee/client relations, process implementation, data analytics, and office management. Adept at quickly mastering new concepts and has a desire to master the latest technology and industry concepts. Capacity to excel independently in a diverse work environment while completing and managing both small- and large-scale projects. Career supported by extensive Department of Defense experience, a Master’s Degree in Urban Studies, dual Bachelor’s Degrees in Organizational Leadership and Communication & Media Studies. Honorably Discharged United States Marine Veteran (8 Years). Inactive Top Secret Security Clearance.

● Office Management

● Conflict Resolution

● Community Relations

● Analytical Diagnostic Skills

● Employee Relations

● Data-driven

● Virtual Platform Skills

● Information Assurance

● Client Relationship Management

OVERVIEW OF KEY ATTRIBUTIONS

● Exceptional Customer Service: Strong communication skills to understand customer needs and provide results. Track record of successfully dealing with difficult personalities to resolve dissatisfaction.

● Independent and Team Player: Enjoy collaborating with others as well as completing tasks independently. Eager to motivate and inspire others to deliver their best.

● Organized and Motivated: Skilled in maintaining order. Able to seamlessly multi-task long and short-term priorities to generate desired results.

CERTIFICATIONS EDUCATION

Master of Arts (M.A)Urban Studies Fordham University 2021 NSE 1-2 Certified Fortinet Information Security Training Institute 2021 CompTIA Security + Certified Onward to Opportunity: Syracuse University Expected 2021 Bachelor of Arts (B.A.)Communication & Media Studies Fordham University 2016 Bachelor of Arts (B.A.)Organizational Leadership Fordham University 2016 Office Manager/Administrative Services Apprenticeship (4K hours) United States Department of Labor 2013 IT EDUCATION

Syracuse University 2021

Information Security Student-CompTIA Security+

Currently enrolled in immersive Information Security course provided by CED Solutions, LLC which will result in CompTIA Security+ Certification.

● On track to receive certification that is globally trusted to validate foundational, vendor-neutral IT security knowledge and skills.

● Participated in scenario-based simulations; leveraged knowledge of best practices in IT security which validated the essential principles for network security and risk management

● Applied relevant policies and procedures to effectively secure and monitor IT systems

● Provided critical learning tools for application development, operational effectiveness, information asset management, and decision making

TECHNICAL SKILLS

Virtual: Microsoft Teams, Skype, G Suite, Zoom

Programming Languages: HTML, CSS

Software: Active Directory, MS Office, Share Point, Adobe Photoshop Databases: Oracle, MySQL, MS Access, Nationbuilder, Constant Contact Operating Systems: Linux: Ubuntu, Windows, IOS, Mac OS JEREMY KENDLE, MA PAGE 2

PROFESSIONAL EXPERIENCE

The Black Institute New York, NY 2019

Director of Operations

Led all financial operations within the organization to include budgeting, auditing, procurement, and payroll. Oversaw administration, human resources, information technology, facilities maintenance, and security departments and decreased operational costs by 35%

● Developed training program and improved employee performance by 30% leading to a 50% increase in revenue

● Utilized the HRIS and other tolls as necessary to provide, track and maintain data

● Managed the identification and recruitment of highly qualified talent via ATS, job boards & personal networks Independent Consultant New York, NY 2017-2018

Executive Assistant to the CEO

Operated as an Executive Assistant, scheduling meetings and appointments regarding necessary affairs for the CEO.

● Typed strategic memos and filed all relevant documents; coordinated life improvement methods/strategies for client

● Established a travel planning strategy that saved over $25,000 annually by renegotiating private travel contracts

● Managed and maintained complete confidentiality of data and information for client The Andrews Organization New York, NY 2015-2016

Assistant Property Manager

Served as an assistant rote work orders for Maintenance department based on information from tenants, technicians or information gathered from site visits utilizing advanced technology databases.

● Drafted memos and made phone calls to tenants related to lease issues and preventative maintenance scheduling

● Maintained strict confidentiality of data and information of all incoming and outgoing clients

● Collected all rents and security deposits from clients; assisted in filing all necessary legal documents related to the NYC housing and tenant laws

United States Marine Corps Global 2006 – 2014

Human Resource Manager

Supervised the recruiting, orienting, development, and training of 20 administrative professionals in a dynamic environment supporting over 40K Marines aboard Marine Corps Installation East – Camp Lejeune NC.

● Led the day-to-day operations within the Headquarters Wounded Warrior Branch of 12 administrative professionals in support of Wounded Warrior Battalion – East (Camp Lejeune, North Carolina)

● Performed customer service duties as assigned to include phone calls, filing documents, and sorting information thru databases

● Operated as the safety officer responsible for maintaining safety and emergency readiness within the workplace

● Spearheaded the development of a database system that reduced fallout/exceptions by 25% within the personnel operational and administrative training functional areas

● Wrote all legal and punitive documentation regarding legal issues involving personnel

● Instructed the annual training program for company personnel through database management systems Public Affairs Liaison

Protected classified information and equipment vital to the national security of the United States of America at diplomatic posts abroad including American Embassy Guatemala, American Embassy Beijing, American Embassy Montevideo.

● Assisted in improving relations between United States and host nations through community involvement and social functions

● Served as Moral, Welfare, and Recreation Coordinator at multiple U.S. Embassies abroad while responsible for over

$120K in organizational budget and operational equipment

● Strategically organized multiple social events through and raised over $50,000 to support Marine Ball fund PROFESSIONAL AFFILIATIONS

Member Urban League of Young Professionals

Member American Legion Post 1211

Member Urban Green Council

Project Builder Habitat for Humanity

Mentor Veterans Integration to Academic Leadership (VITAL)

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