Richard Bayne

Fairview, PA *****

Phone: 814-***-****

E-Mail: adpk59@r.postjobfree.com

Professional Summary

Polished Flight Attendant offering over [Number] years of employment in aviation industry. Focused, personable and fluent in [Language] and [Language]. Reliable Flight Attendant with a wealth of expertise in the airline industry. Offering a superb work ethic and a motivated, service-driven personality. Looking to join a top carrier.

Skills

Business travelers

Conflict Resolution

Emergency Care

Training And Development

Brand Promotion

Ramp Service

Preflight Briefings

Company Policy Adherence

Preflight briefings

Emergency care

Crew Coordination

Work History

January 1992 to August 2020

Delta Airlines Atlanta, GA

Flight Attendant

Worked as a flight attendant onboard the aircraft

worked as a purser responsible for the customers and crew

worked in customer care responsible for solving problems of unhappy customers

Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.

Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.

Maximized storage space by directing passengers in correct ways of stow luggage in overhead compartments and under seats.

Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.

Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.

Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.

Reassured and comforted passengers during turbulent flights and unavoidable delays.

Organized and stocked inventory of passenger comfort, food, and beverage items.

Assisted passengers with locating seats and storing luggage under seats or in overhead bins.

Updated flight logs, passenger reports and inventory documentation.

Dealt with disruptive passengers according to federal and company requirements.

Completed pre-flight safety, passenger, and inventory checks.

Responded to passenger and mechanical emergencies following guidelines and training.

Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.

January 1962 to January 1992

Eastern Airlines Atlanta, GA

Flight Attendant

Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.

Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.

Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.

Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.

Education

June 1982 College of Emporia Emporia, KS

Associate of Arts Education

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