Insurance Clerk Shoals

Kൺඋൾඇ Pൾඍඍඒ

Muscle Shoals, AL *****

256-***-**** - ********@*******.***

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.

S අඅඌ

Excellent administrative abilities

Great mathematical skills

Prior authorization processing

Responsible

Insurance coverage verification

Multitasking abilities

Self-motivated professional

Good listening skills

Wඈඋ H ඌඍඈඋඒ

03/2014 to Present Insurance Clerk

Oral And Facial Surgery Of The Shoals – Sheffield, AL Reviewed provider coding information to report services and verify correctness. Used administrative guidelines as resource or to answer questions when processing medical claims.

Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.

Responded to correspondence from insurance companies. Tracked all pending authorizations to resolve discrepancies and avoid revenue loss. Maintained confidentiality of patient finances, records and health statuses. Reviewed 60 patient cases per week and verified insurance coverage information Assured timely verification of insurance benefits prior to patient procedures or appointments

Posted payments to accounts and maintained records Made contact with insurance carriers to discuss policies and individual patient benefits

11/2012 to 03/2014 Receptionist

Dr. Martha Aldridge – Sheffield, AL

Confirmed appointments, communicated with clients and updated client records. Answered central telephone system and directed calls accordingly. Managed multiple tasks and met time-sensitive deadlines. Responded to inquiries from callers seeking information. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Provided clerical support to company employees by copying, faxing and filing documents.

07/2005 to 11/2012 Receptionist

Shoals Outpatient Surgery – Florence, AL

Managed multiple tasks and met time-sensitive deadlines. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Provided clerical support to company employees by copying, faxing and filing documents.

Sorted, received and distributed mail correspondence between departments and personnel.

Confirmed appointments, communicated with clients and updated client records Eൽඎർൺඍ ඈඇ

05/2004 Associate of Applied Science: Office Administration NWSCC - Muscle Shoals, AL

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