Personal Information

Name: Mohamed Youssef

Contact: +965********

Date of birth: 15 May, 1986

E-mail: adpk3j@r.postjobfree.com

Personal Skills

Excellent communication skills, capable of building trusting relationships, Ability to perform in fast-paced environments Flexibility to work various shifts, Communication Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts, Personable, safety-oriented flight attendant with 2 years expertise on an International cabin crew, achieved continent-highest passenger satisfaction.

WORK EXPERIENCE

(Salse Exictive Retail – Sacoor Brothers)

From Dember 2019 – March 2020)

Duties and Responsibility

Greet and direct customers.

Provide accurate information (e.g. product features, pricing and after-sales services.

Answer customers’ questions about specific products/services. Conduct price and feature comparisons to facilitate purchasing. Cross-sell products.

Ensure racks are fully stocked.

Manage returns of merchandise.

Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times.

Inform customers about discounts and special offers. Provide customer feedback to the Store Manager.

Stay up-to-date with new products/services.

WORK EXPERIENCE

Cabin Crew – Jazeera airways, Kuwait

January 14, 2018 till August 28, 2019.

(At Your Service Senior- Customer Service) - Residence Inn Marriott Kuwait – Pre Opening Hotel)

From April 2015 – December 2017

(At Your service Agent- (Customer Service) - JW Marriott Kuwait) From December 2006 to December 2012

Certificates and Achievements

Cabin Crew Work Certificate

(SEPA320) Safety and Emergency procedure and DGR.

(CRM) Crew Resources Management.

Appreciations Thanks Letter - Best of Efforts and Teamwork.

Spirit to Serve Outstanding Achievements – Quality Service and Customer.

Appreciation thanks letter – Outstanding Efforts.

Sincere Appreciation Of five years of dedicated and valuable ser- vice satisfaction.

Passports to Success Award – Certificate of Accomplishment Award.

Spirit to Serve Award.

Best Associate of the Month.

In the Beginning Orientation Chapter 2 –The Plot Thickens.

The Best Associate of the Month.

Shop Call Audit Certificate.

Best Associate of the Month.

Hobbies and Interesting

Swimming, Traveling,

Football, Reading

Contact this candidate