Laura Valdez

832-***-****

adpjzy@r.postjobfree.com

Katy, TX 77494

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.

Skills

Effective Communications skills

English, French, and Spanish language fluency

Public speaking

Strong background in negotiations skills

Tutoring and assistance

Friendly, positive attitude

Experience

English and French Teacher

Santa Ana, Tachira, Venezuela

Self-employed/ Jan2012 to Nov 2021

Presented material to large groups, small groups and one-on-one with equal proficiency and universally superior learning results.

Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.

Created lesson plans and developed instructional materials covering required topics and learning objectives.

Adapted teaching strategies to learning styles of students with different skill levels.

Educated students about foreign cultures through immersive activities.

Tutored students requiring additional assistance and exam preparation.

Realtor

Houston, TX

Realm Real Estate Professionals/ 2005 to 2011

Managed real estate transactions from initiation to closing.

Scheduled home viewings with potential buyers.

Maintained current and accurate CRM database of prospective customers.

Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.

Generated list of properties to meet specific client needs.

Researched and determined competitive market price.

Represented buyers and sellers in major real estate transactions.

Accompanied buyers during property inspections.

Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.

Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.

Promoted properties via advertisements, open houses and multiple listing services.

Promoted sales through advertising, open houses and Multiple Listing Services.

Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.

Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.

Evaluated mortgage options to help clients obtain financing at best rates and terms.

Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.

Real Estate Administrative Assistant

Houston, TX

Realm Real Estate Professionals/ 2005 to 2011

Provided high-level administrative support by assisting designated Broker in receiving monthly rent from tenants using the Tenant File software.

Reconciled credit card deposits with bank statements via Quick Books.

Received incoming and outgoing agents by insuring proper paper work was submitted to HAR and TREC.

Insured monthly agent fees were paid on time.

Managed REO's and Property Management for Broker by insuring utilities and repairs were handled in a timely manner.

Fielded Real Estate related questions from agents needing assistance with contracts.

Corporate Travel Consultant

Houston, TX

Carlson Wagonlit/ 1995 to 2005

Maintained updated knowledge of airline regulatory requirements and industry standards for client support.

Communicated travel policies to clients and collaborated with preferred vendors to maximize company profit.

Prepared itineraries to deliver travel arrangements to clients.

Responded promptly to clients regarding visa, passport and security inquiries.

Processed credit and debit payments and handled confidential information with discretion.

Reserved hotel rooms for business travelers based on individual preferences, schedules and budgets.

Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.

Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.

Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.

International Travel Consultant

Houston, TX

Conoco Oil/ 1981 to 1995

Wrote and taught International Tariff Course

Attended Pan American International Tariff Course in London

Attended Rosenbluth International Tariff Course

Organized and attended Lufthansa International Tariff Course at Conoco Oil

Calculated international airline tickets to maximize company savings

Provided passport and visa services

Provided international air/car/hotel reservations for all Conoco Oil employees

Attended Stephen Covey's "7 Habits of Highly Effective People".

Coordinated a multi-cultural diversity workshop-

Voted by peers to be Quality Team Leader

Organized a "Values and Behavior" class to improve morale in office

Organized numerous brown bag seminars to educate travelers and travel arrangers and improve communication with travel staff.

Trained employees in Moscow and Jakarta offices on Commercial SABRE

Loaded Russia Charter schedule in SABRE for flight manifest availability

Nominated for a "Valuing All People" Award.

Education and Training

Tourism And Travel Management / International Travel Institute - Jul 1978 – Houston TX

Real Estate / Kaplan Real Estate School - May 2005- Houston, TX

Commercial Real Estate / Tomball College - Jun 2008 - Houston, TX

Brokerage Professional Assistant – ADM / Leonard Hawes Real Estate School - Jun 2005 -Houston, TX

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