Customer Service Assistant Manager
Resume:
ASHLEY MUSHATT
BIRMINGHAM, AL 35214
**********@*****.***
Qualifications
** ***** ** ****** ******** customer service and caregiver skills
Proven ability to be a dependable, honest, and trustworthy team player
Noteworthy skills within the fields of hospitality, housekeeping, and caregiving
Comprehensive history of quick decision making skills during fast paced environments
Working with a variety of patients and families providing the best care in my field in order to
build a loyal clientele of patients
Southern Hospitality Home and Healthcare Birmingham, AL 2016-2019
Caregiver
● Caregiving duties in a private licensed assisted living facility with a capacity of 15 patients
● Assisted residents at all times to ensure their personal safety and needs were met during the entirety of my shift
● Helped with toileting schedules, personal hygiene, and grooming
● Ordering and supervising medications with the assistance of a registered nurse
● Confirming that the residents were receiving meals of high nutritional value by helping with meal preparations and observing/communicating with the residents to verify that they were eating properly
● Provided the highest level of care, respect, and compassion for all residents and their families
Kirklin Clinic Birmingham, AL 2011-2015
Assistant Manager of Housekeeping
Provided guidance and assistance to numerous floors within the Housekeeping Department
Administered directive to a team of approximately 20 employees to ensure all tasks were being completed in a proficient and timely manner before the end of each shift
Worked within an office environment answering phones, leading housekeeping employees by dispatching them to their designated assignments for the shift
Creative problem solving when needing to make decisions on an immediate case by case basis
Assisted with housekeeping duties throughout the clinic as needed; including, but not limited to: cleaning rugs, carpeting, and furniture/washing walls, ceilings, windows/emptying wastebaskets and transporting trash to designated area/replenished supplies/followed all safety precautions and procedures
Displayed excellent customer service and relations to both employees and patients within the clinic
Rose Garden Adult Center Birmingham, AL 2008-2011
Caregiver
● Provided basic caregiving tasks while showing compassion towards my patients
Assisting with personal care of patients: bathing, grooming, dressing, toileting needs
Ensured patients were able to receive some type of daily exercise as needed
Collaborating with meal preparations, housekeeping duties, laundry, and any tasks within my abilities as needed by my patient
EDUCATION
Dora High School Graduation Date May 2006
High School Diploma
REFERENCES AVAILABLE UPON REQUEST
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