Customer service over 20 year s, lead sales merchandiser
Resume:
Jason McVey
Ready to work
Carthage, MO *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Retail Sales
Anderson Merchandisers - Carthage, MO
January 2020 to Present
• Trained and on-boarded new employees
• Maintained inventory on sales floor
• Managed and oversaw merchandising displays
• Managed price markdowns
• Handled customer complaints
• Drove sales to meet weekly goals
• Oversaw general operations of Merchandise
Merchandising Sales Representative
SAS Retail Services - Joplin, MO
October 2018 to August 2019
October 2018 to August 2019
• Sold different types of products into the stores
• Contributed to company's and product's marketing strategy
• Supervised floor sales
• Handled all prospective client correspondence, including calls and emails
• Identified sales opportunities and acted on leads
• Consistently met or surpassed quotas of weekly sales per quarter
• Established and maintained relationships with clients
• Scheduled meetings with prospective clients
• Confirmed emails, phone numbers, and contact information
• Explained and negotiated contracts, service agreements, and sales agreements
• Presented products to clients
• Managed customer escalations
• Was able to showcase product knowledge and address concerns of clients and customers
• Provided outstanding customer service
• Stocked items and inventory
Head Baseball Coach
McAuley Catholic High School - Joplin, MO
November 2011 to April 2019
• Taught and trained my players the fundamentals of baseball.
• Won district championship for the first time in 30 years. (2013) (2017) Sales Representative
J&C Painting - Carthage, MO
May 2006 to August 2009
• Sold Painting service
• Contributed to company's marketing strategy
• Handled all prospective client correspondence, including calls, emails, and sms
• Identified sales opportunities and acted on leads
• Consistently met or surpassed quotas of 92% sales per quarter
• Established and maintained relationships with clients and customers
• Scheduled meetings with prospective clients and customers
• Confirmed emails, contact information, and phone numbers
• Explained and negotiated contracts, service agreements, and sales agreements
• Presented products to clients and at trade shows
• Managed customer escalations
• Was able to showcase product knowledge and address concerns of customers and clients
• Provided outstanding customer service
• Stocked inventory
• Supervised cashiers and register transactions
• Supervised floor sales
Owner
The Brickhouse - Joplin, MO
July 1999 to May 2004
• Recruited, hired, and mentored new employees,
• maintained equipment, achieved revenue objectivity by implementing cost cutting measures.
• Hired and trained 20 employees
• Explained how the business was supposed to run.
• Payroll, scheduled, inventory, placed all orders for products. Outside Sales Representative
Glass Depot - Joplin, MO
June 1997 to February 1999
•Handled largest territory in our region
•Contributed company's marketing strategy
• Handled all prospective client correspondence.
• Identified sales opportunities and acted on leads
• Consistently met or surpassed quotas of 87%sales per quarter
• Established and maintained relationships with clients and customers
• Scheduled meetings with prospective clients and customers
• Confirmed contact information, and phone numbers
• Explained and negotiated contracts, service agreements, and sales agreements
• Managed customer escalations
• Was able to showcase product knowledge and address concerns of customers and clients
• Provided outstanding customer service
•Stocked inventory
Assistant Golf Course
Carthage Golf Course - Carthage, MO
June 1995 to July 1997
Sold various merchandise items in the pro shop. Golf clubs, hats, clothing, golf balls and yearly memberships.
Scheduled tee times and helped run tournaments and men’s and ladies league nights. Cart maintenance, cleaning of carts and charging of older carts until we received new gas one’s. Ordered in food for snack bar.
Customer service with helping members and guests with anything needed while at the course. Education
Bachelor's in Business
Missouri Southern State University - Joplin, MO
August 2006 to May 2009
High school diploma in Basic studies
Carthage Senior High School - Carthage, MO
Skills
• Account Management (10+ years), Business Development (10+ years), Budgeting (10+ years), Business Analysis (10+ years), Customer Service (10+ years), Data Entry (10+ years), Database Management (10+ years), Employee Relations (10+ years), Research (10+ years), Recruiting (10+ years), Human Resources (10+ years), Inventory Management (10+ years), Inventory Control (10+ years), Knowledge Management (10+ years), Marketing (10+ years), Management (10+ years), Medical Terminology (5 years), Public Speaking (10+ years), Project Management (10+ years), Sales
(10+ years), Operations Management (10+ years)
• Sports Coaching
• Outside Sales
• Contract Negotiation
• Change Management
• Strategic Planning
• Quality Assurance
• Management
• Process Improvement
• Performance Management
• Requirements Gathering
• Oracle
• Sales Management
• Computer Networking
• Agile
• Data Warehouse
• Business Requirements
• Project Planning
• Team Management
• Application Development
• Leadership Experience
• Marketing
• Sales Experience
• Territory Management
• Negotiation
• Google Suite
• Web Services
• Microsoft Excel
• English
• Quality management
• Sales
• Microsoft Word
• Microsoft Powerpoint
• Time management
• Mechanical knowledge
• Account management
• Customer service
• CRM software
• Management
• Enterprise sales
• B2B sales
• HubSpot
• Leadership
• Property management
• Supervising experience
• Data collection
• Restaurant experience
• Food service
• Surface mount technology
• Google Docs
• Irrigation
• Landscaping
• Java
• Microsoft SQL Server
• Test Cases
• Teaching
• Interviewing
• AI
• Microsoft Office
• Microsoft Outlook
• Presentation skills
• Management
• Maintenance
• Cleaning
• Upselling
• Product demos
• Salesforce
• Product demos
• Salesforce
• Management
• Computer literacy
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