Front Office Manager

CURRICULUM VITAE

SHREE PRASAD

PO BOX *****, DUBAI, UAE

adpjcx@r.postjobfree.com

Mobile No: 971**-***-****

To The Management

Accept this letter as an initial step of my application for any available position that would best suit my qualification and character in your company. I believe that in your company I could develop more as a person and as a professional.

During the hotel industry as a chef in Ess, Euro Support Service under K. B .R. Iraq Camp and working as senior room attend at samaya hotel. Now presently working after front office training to transfer concierge as a Bellman.

I have gained valuable experience in all area of Front Office and have displayed my professionalism to the entire satisfaction of my superiors.

Currently I am looking for an opportunity to further my career in a reputed hotel and am confident that I can use my experience valuably. I can assure you that my skills and experience will contribute in a positive way to the growth of the department.

The hotel industry has taught me endurance and ability to contribute to teamwork and a strong sense of responsibility and achievement.

Given the opportunity, I am confident that I will meet all related duties with dedication and expertise necessary to maintain the high standard expected from you and the hotel.

OBJECTIVE:

To contribute to your organization’s success through the use of exceptional customer service, managerial and people skills.

EDUCATION:

Secondary school certificate from government high school Nepal. -

IT SKILLS:

Highly competent with Windows, MS Office, DOS, Excel, Microsoft FrontPage, Word, PowerPoint, Internet Explorer, Ids, Opera and Fidelio Micros Systems (V 6.20)

EXPERIENCE:

SAMAYA HOTEL DEIRA Bellman Presently Employed From Oct, 2013

SAMAYA HOTEL DEIRA senior room attends From Oct, 2010

ESS-EURO SUPPORT SERVICE commi-3 from (2004-2007)

DUTIES & RESPONSIBILITIES:

1. Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise. 2. Recognize all returning and VIP guests, and welcome them back. Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities and emergency procedures. Assist guests with their luggage and acknowledge them by name. 3. Deliver the morning newspapers to each occupied guest room. 4. Make deliveries to guest rooms as instructed. 5. Store and retrieve luggage and other objects for guests. 6. Be aware of daily hotel activities, group and VIP arrivals. Communicate special guest requests to the Lobby Ambassador and or Front Office Manager/Manager on Duty. 7. Ensure the lobby, bell closet and work areas as well as departmental equipment are clean and presentable at all times. Communicate needs to the Lobby Ambassador and or Front Office Manager/Manager on Duty. 8. Offer assistance to all guests and provide them with information requested and directions, escorting the guest whenever possible.

Page-1/2

TRAININGS / CERTIFICATES/Awards

Employee Of The Month For December 2012

Samaya Hotel, Rigga Al Buttain Street, Dubai

PERSONAL DETAILS:

NATIONALITY: NEPAL

PASSPORT NO: 06594876

DATE OF ISSUE & EXPIRY: 17th JULY 2013/16th JULY 2023

PLACE OF ISSUE: NEPAL

LANGUAGES KNOWN:

English, Hindi, Arabic, Nepali

EXTRA CARRICULAR ACTIVITIES:

Listening to music, Football, Cricket, Reading, Cooking, Videogames, Cars, Taking Part in all Youth Events

SKILLS:

●Team player with Superlative communication and team-building skills.

●Goal-driven achiever with strong organizational skills, detail orientation.

●Ability to manage multiple tasks in a pressured environment.

●Ability to do office management tasks.

●Create and distribute a variety of reports using Word, Excel or PowerPoint.

●Knowledge in operating business machines such as Fax, Computer, Scanner, Printer, projector, Photocopier etc...

●Entrusted to process employee records such as duty schedules, daily and monthly attendance reports for Human Resources Department.

Sincerely yours,

SHREE PRASAD

Reference will be available upon request

Contact this candidate